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  • FIRST POST
    • MSE Steve
    • By MSE Steve 13th Jun 17, 10:28 PM
    • 59Posts
    • 22Thanks
    MSE Steve
    MSE News: 'Free' mobile roaming in the EU starts on Thursday
    • #1
    • 13th Jun 17, 10:28 PM
    MSE News: 'Free' mobile roaming in the EU starts on Thursday 13th Jun 17 at 10:28 PM
    New European Union rules which come into effect this week will slash the cost of using your mobile in most parts of Europe...
    Read the full story:
    'Free' mobile roaming in the EU starts on Thursday - 10 things you need to know'

    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
Page 2
    • marilou66
    • By marilou66 19th Jun 17, 2:27 PM
    • 14 Posts
    • 0 Thanks
    marilou66
    Does it work for PAYG?
    I have seen this advertised in a few places, but none of them address my query: does this apply to PAYG? It looks like it's only for contracts but since I'm on PAYG (GiffGaff) I'd like to be sure. (I saw somewhere that it did, but when I asked GG they said it didn't, so it's confusing). Many thanks.
    • d123
    • By d123 19th Jun 17, 5:22 PM
    • 6,289 Posts
    • 4,058 Thanks
    d123
    I have seen this advertised in a few places, but none of them address my query: does this apply to PAYG? It looks like it's only for contracts but since I'm on PAYG (GiffGaff) I'd like to be sure. (I saw somewhere that it did, but when I asked GG they said it didn't, so it's confusing). Many thanks.
    Originally posted by marilou66
    It does..

    Our plans, we call them goodybags, include data, minutes and texts to all the countries in the EU and selected destinations, so you can do all the things you would, at home, but without any extra cost. The same goes for our Pay as you go prices as well. Bring on the sunshine.
    https://www.giffgaff.com/roaming-charges
    Dave
    ====
    • phillw
    • By phillw 20th Jun 17, 8:22 AM
    • 588 Posts
    • 252 Thanks
    phillw
    The UK, like Norway, Iceland etc, after we leave the EU will still be in the EEA therefore these prices will continue to apply to us. More scaremongering
    Originally posted by MiserlyMartin
    Remaining in the EEA would require free movement of people. Something the racists say they will cause a civil war over if that is still in place after brexit.

    If Mrs May is correct and brexit means brexit, then we won't be part of the EEA.

    After Brexit, I see the options are:
    1) no replacement regulation - so it's up to the market
    2) some sort of deal with the EU ("soft" brexit?), so this directive still applies
    3) the effect of the directive is carried over via the so-called great repeal bill.
    4) home-grown regulation

    Personally I favour a mix of (1) and (4).
    Originally posted by chattychappy
    The great repeal bill will create the illusion of us keeping the rules post brexit. However changes are then up for grabs by which ever lobby group bungs the MPs the most money.

    I'm not sure whether to bet on this being neutered first, or the working time directive. Or maybe they'll come out of left field when getting rid of EU red tape and decide that polluting beaches and rivers would save more money.
    Last edited by phillw; 20-06-2017 at 8:29 AM.
    • Tropically
    • By Tropically 20th Jun 17, 11:10 AM
    • 105 Posts
    • 291 Thanks
    Tropically
    I was very excited when travelling to the EU last weekend. I called my dad who lives outside of the EU on Father's Day. I thought I would only pay my regular international calling rate, but my mobile phone carrier, GIFFGAFF (who are awful), charged me £1/minute for this luxury. The normal tariff from calling in the UK is about £0.01/minute.

    Are they breaking the law by doing this? The EU Regulations FAQ say:

    1. Is it really true that I will not pay anything extra when I travel and use my smartphone in the EU?
    Yes. Your communications (phone calls, SMS, data) made from another EU country will be covered in your national bundle: the minutes, SMS and gigabytes of data that you consume abroad in the EU will be charged or deducted from the volumes of your national tariff plan exactly as if you were at home (in the country where you live, work or study). Contrary to the past, you will not have to pay anything extra. No bill shock anymore. Whether you use your mobile phone while periodically abroad in the EU or in the country where you live will not make any difference. You will roam like at home.

    It seems like giffgaff are circumventing that by charging me 10x the regular rate. I got charged £12 for one phone call.
    Mortgage, as of 30 March - £309,991. Original MF - 2041
    • d123
    • By d123 20th Jun 17, 11:29 AM
    • 6,289 Posts
    • 4,058 Thanks
    d123
    I was very excited when travelling to the EU last weekend. I called my dad who lives outside of the EU on Father's Day. I thought I would only pay my regular international calling rate, but my mobile phone carrier, GIFFGAFF (who are awful), charged me £1/minute for this luxury. The normal tariff from calling in the UK is about £0.01/minute.

    Are they breaking the law by doing this? The EU Regulations FAQ say:

    1. Is it really true that I will not pay anything extra when I travel and use my smartphone in the EU?
    Yes. Your communications (phone calls, SMS, data) made from another EU country will be covered in your national bundle: the minutes, SMS and gigabytes of data that you consume abroad in the EU will be charged or deducted from the volumes of your national tariff plan exactly as if you were at home (in the country where you live, work or study). Contrary to the past, you will not have to pay anything extra. No bill shock anymore. Whether you use your mobile phone while periodically abroad in the EU or in the country where you live will not make any difference. You will roam like at home.

    It seems like giffgaff are circumventing that by charging me 10x the regular rate. I got charged £12 for one phone call.
    Originally posted by Tropically
    What country did you call?
    Dave
    ====
    • Tropically
    • By Tropically 20th Jun 17, 12:15 PM
    • 105 Posts
    • 291 Thanks
    Tropically
    What country did you call?
    Originally posted by d123
    A non-EU country in North America. I see now that the regulation doesn't mean that I get to have the same international rates as I pay regularly. The communication regarding this was very poor. The text I got said, "Calls, texts and data will now come out of your UK allowance, just like at home." It didn't say within the EU, or that normal 'rest of world' costs will apply. They deliberately misscommunicated.
    Mortgage, as of 30 March - £309,991. Original MF - 2041
    • d123
    • By d123 20th Jun 17, 12:42 PM
    • 6,289 Posts
    • 4,058 Thanks
    d123
    A quick look at the giffgaff pricing page for roaming (I chose Spain as roaming country) does say:

    Making a phone call or sending a text from this country to another country that falls outside the EU and selected destination will cost £1 per minute and 30p/text. (VAT and relevant taxes are included in the pricing where applicable).
    https://www.giffgaff.com/roaming-charges
    Dave
    ====
    • Frozen_up_north
    • By Frozen_up_north 20th Jun 17, 4:09 PM
    • 986 Posts
    • 426 Thanks
    Frozen_up_north
    I am very wary of mobile phone companies and their charges. It's not just Giff Gaff... Three charge 46p/min to call Spain from a contract SIM, yet only charge 3p/min on PAYG. It's a similar rip off if you exceed your minutes on a Three contract, 35p/min compared to 3p/min on PAYG.

    More than ever, it's essential to read the small print with these weasels. It pays to cap your spending on contracts too, even though some don't offer it on calls!
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