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    • gt568
    • By gt568 13th Jun 17, 7:53 PM
    • 1,509Posts
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    gt568
    0 WOW
    Can't log in to Easyjet
    • #1
    • 13th Jun 17, 7:53 PM
    0 WOW
    Can't log in to Easyjet 13th Jun 17 at 7:53 PM
    Hey guys

    Booked a holiday through travel counselors to stay in a James villa flying with easyjet in August, but I can't log in to manage the easyjet booking. Any idea why? tried using the James Villa holiday reference but to no avail...it's properly stressing me! Plus I'll need to check in online....

    Ta
    Down with the signature fascists!!
Page 1
    • richardw
    • By richardw 13th Jun 17, 8:12 PM
    • 17,740 Posts
    • 7,213 Thanks
    richardw
    • #2
    • 13th Jun 17, 8:12 PM
    • #2
    • 13th Jun 17, 8:12 PM
    Does it say you can only log in a few days before travel to the easyJet website?
    Posts are not advice and must not be relied upon.
    • peachyprice
    • By peachyprice 13th Jun 17, 8:15 PM
    • 18,101 Posts
    • 41,290 Thanks
    peachyprice
    • #3
    • 13th Jun 17, 8:15 PM
    • #3
    • 13th Jun 17, 8:15 PM
    Have you got the 6 letter easyjet ref?
    Accept your past without regret, handle your present with confidence and face your future without fear
    • gt568
    • By gt568 13th Jun 17, 8:43 PM
    • 1,509 Posts
    • 2,087 Thanks
    gt568
    • #4
    • 13th Jun 17, 8:43 PM
    • #4
    • 13th Jun 17, 8:43 PM
    Have you got the 6 letter easyjet ref?
    Originally posted by peachyprice
    No I don't seem to have a 6 letter reference.
    Down with the signature fascists!!
    • peachyprice
    • By peachyprice 13th Jun 17, 8:50 PM
    • 18,101 Posts
    • 41,290 Thanks
    peachyprice
    • #5
    • 13th Jun 17, 8:50 PM
    • #5
    • 13th Jun 17, 8:50 PM
    You'll have to ask James Villas for it. Have you paid the full balance?That's when they usually give it to you. As you said you'll need it for online check in so they have to give it to you.
    Accept your past without regret, handle your present with confidence and face your future without fear
    • jonesMUFCforever
    • By jonesMUFCforever 13th Jun 17, 8:51 PM
    • 23,745 Posts
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    jonesMUFCforever
    • #6
    • 13th Jun 17, 8:51 PM
    • #6
    • 13th Jun 17, 8:51 PM
    This baffled us too when we last booked with them - not sure what the result was - either you use the booking reference to manage the booking or the flight ref.
    What goes around - comes around
    give lots and you will always receive lots
    • Westin
    • By Westin 13th Jun 17, 9:31 PM
    • 1,045 Posts
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    Westin
    • #7
    • 13th Jun 17, 9:31 PM
    • #7
    • 13th Jun 17, 9:31 PM
    I'm sure that your Travel Counsellor will be able to help you. Have you called them to ask?
    • heatherw_01
    • By heatherw_01 14th Jun 17, 1:09 PM
    • 4,754 Posts
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    heatherw_01
    • #8
    • 14th Jun 17, 1:09 PM
    • #8
    • 14th Jun 17, 1:09 PM
    Contact James Villas for the easyjet booking ref or you won't be able to log into the easyjet website
    I'm the Board Guide on Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
    • leylandsunaddict
    • By leylandsunaddict 14th Jun 17, 2:21 PM
    • 1,180 Posts
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    leylandsunaddict
    • #9
    • 14th Jun 17, 2:21 PM
    • #9
    • 14th Jun 17, 2:21 PM
    Some holiday companies (and travel agents) actually check in for you. Check with your agent.
    • gt568
    • By gt568 14th Jun 17, 8:17 PM
    • 1,509 Posts
    • 2,087 Thanks
    gt568
    Nah, deffo says I have to check in ourselves.

    Cheers for the replies to date.
    Down with the signature fascists!!
    • Shelldean
    • By Shelldean 14th Jun 17, 9:12 PM
    • 1,941 Posts
    • 1,277 Thanks
    Shelldean
    When we booked through travel republic I think, accommodation and an easy jet flight.
    They only sent us the easy jet ref once we'd paid in full.

    I only discovered this fact when I also tried to look at easy jet and couldn't so called travel republic. And they explained how they work.

    Maybe James villas is the same?
    • gt568
    • By gt568 15th Jun 17, 11:21 AM
    • 1,509 Posts
    • 2,087 Thanks
    gt568
    We've paid in full already. I'll chase it up.
    Down with the signature fascists!!
    • HoofeHearted
    • By HoofeHearted 15th Jun 17, 12:34 PM
    • 2,486 Posts
    • 1,300 Thanks
    HoofeHearted
    A few months ago, I booked a package holiday with Thomson to Malta.
    I have since had an email from them to say that the flights will be with Easyjet. I was given a TUI no to call to get my Easyjet flight references numbers ( 1 each for outbound and return).

    When I got these numbers, I was able to logon to Easyjet and enter my API (advanced Passenger Information). Too early yet to check in online.

    Hope this helps.
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