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  • FIRST POST
    • MSE Ben
    • By MSE Ben 13th Jun 17, 12:16 PM
    • 38Posts
    • 4Thanks
    MSE Ben
    MSE News: Payday loan complaints to Ombudsman triple in a year
    • #1
    • 13th Jun 17, 12:16 PM
    MSE News: Payday loan complaints to Ombudsman triple in a year 13th Jun 17 at 12:16 PM
    The Financial Ombudsman Service reports that complaints about payday lenders tripled in the 2016-17 financial year ...
    Read the full story:
    Payday loan complaints to Ombudsman triple in a year'

    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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    • fatbelly
    • By fatbelly 13th Jun 17, 6:58 PM
    • 11,229 Posts
    • 8,395 Thanks
    fatbelly
    • #2
    • 13th Jun 17, 6:58 PM
    • #2
    • 13th Jun 17, 6:58 PM
    Good. 59% upheld, and a tripling of complaints tells its own story.

    Debt Camel has been at the forefront of this, and the dfw board here deserves a mention, particularly this thread

    http://forums.moneysavingexpert.com/showthread.php?t=5289150
    • StopIt
    • By StopIt 14th Jun 17, 9:38 AM
    • 879 Posts
    • 809 Thanks
    StopIt
    • #3
    • 14th Jun 17, 9:38 AM
    • #3
    • 14th Jun 17, 9:38 AM
    But, but we were told by the industry that they're all good now and they've learned from the warnings from the past about their conduct? That now if people have complaints it's their fault and they should take more "personal responsibility"


    Pish. They're the same as they've always been, predatory lending never changes and people learning that they're being preyed upon and realising they have an avenue for redress is only a good thing.


    The majority of complaints being upheld show that the industry has learned little from past mistakes and they still use debt crises as a way to make a fast buck.
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