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    • Tabithawillis
    • By Tabithawillis 12th Jun 17, 9:43 PM
    • 20Posts
    • 9Thanks
    machine not working - company didn't answer the phone - advice please
    • #1
    • 12th Jun 17, 9:43 PM
    machine not working - company didn't answer the phone - advice please 12th Jun 17 at 9:43 PM
    Hi - I have read some of the sticky but still unsure of next action - am a lease car driver have received 'parking charge notice' from parking eye - a BPA member. Car was parked in a private land car park with many other cars that day - machine wouldn't work and the number on the machine was not answered - there were a couple of other people affected in the same way -and i left a note on the vehicle to say machine not working and phone number not operational - letter came two weeks after the 'issue date' so short on time. Am unsure whether to go to appeal with BPA or ignore - there must have been lots of other people in the same position that date - is this a scam on their part - would have been happy to pay the charge but couldn't. Many thanks in anticipation. nb got letter towards the end of may - date of event start of April.
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    • Quentin
    • By Quentin 12th Jun 17, 9:59 PM
    • 34,771 Posts
    • 18,796 Thanks
    • #2
    • 12th Jun 17, 9:59 PM
    • #2
    • 12th Jun 17, 9:59 PM
    Follow the advice in the newbies faq thread and send the blue typed letter to get a POPLA code

    if you inadvertently have used your real name as your forum then get MSE to change it to something truly anonymous.

    The ppcs monitor this forum and can use your posts and thread against you
    • Umkomaas
    • By Umkomaas 12th Jun 17, 10:05 PM
    • 16,920 Posts
    • 26,523 Thanks
    • #3
    • 12th Jun 17, 10:05 PM
    • #3
    • 12th Jun 17, 10:05 PM
    As this is a lease car you need to read the section of the NEWBIES sticky (in post #1) headed:
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
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