Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • dannio92
    • By dannio92 12th Jun 17, 2:54 PM
    • 21Posts
    • 1Thanks
    dannio92
    Ppi offer
    • #1
    • 12th Jun 17, 2:54 PM
    Ppi offer 12th Jun 17 at 2:54 PM
    I previously had a credit card through Tesco bank and through this site decided to see if I had any ppi on this account, I received a reply saying they are unable to find sufficient information to confirm weather I was provided any information when taking out the card.
    They say that with the total premium paid and interest of 8%im owed in the region of £150, which is fine but is that really compensation I'm only getting back what I paid plus interest, feel cheated that they were taking ppi without my knowledge, should I accept this or complain to the ombudsman
    Any thought please
Page 1
    • lovinituk
    • By lovinituk 12th Jun 17, 2:59 PM
    • 5,371 Posts
    • 6,037 Thanks
    lovinituk
    • #2
    • 12th Jun 17, 2:59 PM
    • #2
    • 12th Jun 17, 2:59 PM
    You don't get compensation for your hurt feelings. You get back what you were owed plus the interest.
    • Moneyineptitude
    • By Moneyineptitude 12th Jun 17, 3:30 PM
    • 19,547 Posts
    • 9,650 Thanks
    Moneyineptitude
    • #3
    • 12th Jun 17, 3:30 PM
    • #3
    • 12th Jun 17, 3:30 PM
    I'm only getting back what I paid plus interest, feel cheated that they were taking ppi without my knowledge
    Originally posted by dannio92
    So you are saying you had proof that the PPI was added without your knowledge and permission?

    It's a myth fostered by Claims Companies that PPI was routinely added without the customer's knowledge.

    You had a credit card which would have had the PPI listed on a separate line each month, so I don't know how you can say you were unaware of it unless you didn't examine your statements.

    The small amount awarded you in redress suggests that the Bank have paid you this without any investigation simply as a "goodwill gesture". You can only contest this if you have proof that you paid more than they are offering (very unlikely given your assertion that you knew nothing about having the PPI).

    Accept the offer, you will not receive any more..
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,892Posts Today

7,084Users online

Martin's Twitter
  • RT @LordsEconCom: On Tuesday Martin Lewis, Hannah Morrish & Shakira Martin gave evidence to the Cttee. Read the full transcript here: https?

  • Ta ta for now. Half term's starting, so I'm exchanging my MoneySavingExpert hat for one that says Daddy in big letters. See you in a week.

  • RT @thismorning: Can @MartinSLewis' deals save YOU cash? ???? https://t.co/igbHCwzeiN

  • Follow Martin