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  • FIRST POST
    • Pravin_2611
    • By Pravin_2611 10th Jun 17, 10:20 PM
    • 1Posts
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    Pravin_2611
    Query on Cancelled flight compensation
    • #1
    • 10th Jun 17, 10:20 PM
    Query on Cancelled flight compensation 10th Jun 17 at 10:20 PM
    Hi,
    In May 2017 I had booked a travel from New Castle to India through Emirates via Dubai.
    My Flight from New castle to Dubai (dep time 13:45) got cancelled due to some technical reasons.Initially they said it would be delayed, but finally they cancelled.
    Due to this they arranged alternate flight from Manchester at 20:30 and arranged bus service from New Castle to Manchester. Due to this delay, I reached Dubai at 7am Dubai time instead of 23:57 (Previous day). hence I missed my onward Journey to India which was scheduled at 2:00 (Dubai time).

    So they gave me booking in some afternoon flight from Dubai to India, which I did not take,as I would have reached late night to India (Kolkata). I had to do Onward Jouney from Kolkata to my hometown, so reaching late night in Kolkata would not have helped as i would not get any transportation.

    On my request they then gave me next days 2:00 Am flight which would reach Kolkata in Morning so that i could do my onward journey. They did provide hotel and 1 day Visa in Dubai as I had to stay from 7am to 2:00am next day.

    However due to this i reached India 24 hours late and my onward plans in India got disrupted.

    In this scenario would we ( Me and my wife, as we traveled together) be eligible for any compensation? Please help.
    Looking for your advise . If yes then how I claim the same and what is the amount I am eligible for?
Page 1
    • Tyzap
    • By Tyzap 10th Jun 17, 11:11 PM
    • 1,053 Posts
    • 525 Thanks
    Tyzap
    • #2
    • 10th Jun 17, 11:11 PM
    • #2
    • 10th Jun 17, 11:11 PM
    Hi Pravin_2611,

    As the delay took place in the EU you should be able to claim 600 euros each in compensation.

    Please download Vaubans guide (google it) and have a good read for loads of helpful information.

    Good luck.
    Please read Vaubans superb guide.
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