Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Greybeard1978
    • By Greybeard1978 9th Jun 17, 11:10 PM
    • 8Posts
    • 0Thanks
    Greybeard1978
    Invoicing
    • #1
    • 9th Jun 17, 11:10 PM
    Invoicing 9th Jun 17 at 11:10 PM
    Hi All

    This is my first post so hopefully doing this right

    I did an online order and purchased a few items, one of the items had it's price listed as POA it was something that I wanted so added it to the basket expecting to be given the price after completing the order. When I checked out and paid the item came up as being £0.
    I thought nothing of this and was expecting contact to give me the price
    The items including the one for £0 Have now been delivered and I have received my final invoice as I paid the total on checkout.
    Am I obliged to pay for the item now as it has been listed on the paid invoice and given a £0 value ?
    Much confused....
Page 1
    • powerful_Rogue
    • By powerful_Rogue 10th Jun 17, 5:20 AM
    • 3,318 Posts
    • 4,829 Thanks
    powerful_Rogue
    • #2
    • 10th Jun 17, 5:20 AM
    • #2
    • 10th Jun 17, 5:20 AM
    How much has it been listed for on the invoice?
    • comeandgo
    • By comeandgo 10th Jun 17, 7:52 AM
    • 1,878 Posts
    • 2,519 Thanks
    comeandgo
    • #3
    • 10th Jun 17, 7:52 AM
    • #3
    • 10th Jun 17, 7:52 AM
    I don't ought POA meant pay on arrival, i.e. You pay the postman before you get the item so it will be on a separate invoice.
    • TadleyBaggie
    • By TadleyBaggie 10th Jun 17, 8:03 AM
    • 2,482 Posts
    • 1,817 Thanks
    TadleyBaggie
    • #4
    • 10th Jun 17, 8:03 AM
    • #4
    • 10th Jun 17, 8:03 AM
    "POA" usually means "price on application". https://en.wikipedia.org/wiki/Price_on_application
    • frugalmacdugal
    • By frugalmacdugal 10th Jun 17, 8:12 AM
    • 6,172 Posts
    • 5,296 Thanks
    frugalmacdugal
    • #5
    • 10th Jun 17, 8:12 AM
    • #5
    • 10th Jun 17, 8:12 AM
    Hi,

    How much has it been listed for on the invoice?
    Originally posted by powerful_Rogue
    Am I obliged to pay for the item now as it has been listed on the paid invoice and given a £0 value ?
    Originally posted by Greybeard1978
    Seems it was invoiced at £0.

    You'll have an idea of what it should've cost, so might hit your card for the money later.
    Y'all take care now.
    • Greybeard1978
    • By Greybeard1978 10th Jun 17, 9:26 AM
    • 8 Posts
    • 0 Thanks
    Greybeard1978
    • #6
    • 10th Jun 17, 9:26 AM
    • #6
    • 10th Jun 17, 9:26 AM
    It was listed on the invoice as being £0 And an final invoice has been sent stating that I have paid in full.
    It has been over a week now and no further payment has been taken and surely they can't store my card details after an online payment to use again without authorisation?
    • Fosterdog
    • By Fosterdog 10th Jun 17, 9:42 AM
    • 3,448 Posts
    • 5,891 Thanks
    Fosterdog
    • #7
    • 10th Jun 17, 9:42 AM
    • #7
    • 10th Jun 17, 9:42 AM
    If it had POA (Price On Asking) why didn't you ask them the price before completing the purchase?
    • angryparcel
    • By angryparcel 10th Jun 17, 9:51 AM
    • 910 Posts
    • 520 Thanks
    angryparcel
    • #8
    • 10th Jun 17, 9:51 AM
    • #8
    • 10th Jun 17, 9:51 AM
    Normally when i visit a site and an item states POA the order button is usually disabled, so you cannot add it to cart.
    but if not i have the sense to call them for a price as that is what it technically saying.

    OP the retailer has 6 years where they can chase you for the goods or the price of the goods.
    why not call then and explain, they may say its OK keep them as it was our mistake
    Last edited by angryparcel; 10-06-2017 at 9:54 AM.
    • paddyrg
    • By paddyrg 10th Jun 17, 2:24 PM
    • 13,085 Posts
    • 11,151 Thanks
    paddyrg
    • #9
    • 10th Jun 17, 2:24 PM
    • #9
    • 10th Jun 17, 2:24 PM
    Legally I'm not sure it can be yours for £0 as there's no reciprocity in the contract. If it had been £0.01 then maybe, but £0 quite possibly not. I'm sure a contract lawyer will have an opinion.

    Either way, someone is going to lose their job for this, whereas calling them up and pointing out the problem might mean someone gets away with a bollocking and the company offers you a good price for your integrity (as £0 is clearly an error). My 2p, anyway.
    • unholyangel
    • By unholyangel 10th Jun 17, 3:32 PM
    • 11,607 Posts
    • 8,739 Thanks
    unholyangel
    No consideration = no contract.

    Even if there is a contract, it can be void for unilateral mistake - where only one party is mistaken and the other was aware (or should have been aware) it was a mistake.

    Personally, I'd contact them now get it sorted rather than risk them trying to charge an unspecified price at some point down the line.
    Money doesn't solve poverty.....it creates it.
    • George Michael
    • By George Michael 10th Jun 17, 6:15 PM
    • 2,899 Posts
    • 3,916 Thanks
    George Michael
    How much would the item normally cost?
    If it is a small amount like £5 or £10, they may well mot worry about it and simply say to keep it free of charge but if it's something like £100, they will in all likelihood chase you for the money or the item.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

377Posts Today

2,840Users online

Martin's Twitter