Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • Wamph
    • By Wamph 9th Jun 17, 4:20 PM
    • 2Posts
    • 0Thanks
    Wamph
    Skye loans
    • #1
    • 9th Jun 17, 4:20 PM
    Skye loans 9th Jun 17 at 4:20 PM
    Afternoon folks I have a surplus on my secured loan account and I am having quite a wait getting my money back from them ,I keep being told a manager needs to sign paperwork before I get my refund ,the loan was due to end Jan 2017 but because I had been overpaying the loan was paid in full July 2016 , it's only 3 weeks since it was brought to my attention the loan was paid as I got a letter from them saying they were releasing the charge on my property ,
    Is this normal for loan companies to drag their heels like this whilst dealing with refunds ?
Page 1
    • zx81
    • By zx81 9th Jun 17, 4:25 PM
    • 12,430 Posts
    • 12,609 Thanks
    zx81
    • #2
    • 9th Jun 17, 4:25 PM
    • #2
    • 9th Jun 17, 4:25 PM
    No, but that doesn't matter. Escalate the complaint and go to FOS if appropriate.
    • bengalknights
    • By bengalknights 10th Jun 17, 12:34 PM
    • 4,035 Posts
    • 1,478 Thanks
    bengalknights
    • #3
    • 10th Jun 17, 12:34 PM
    • #3
    • 10th Jun 17, 12:34 PM
    Definitly not normal as usually its a automated process
    • Wamph
    • By Wamph 13th Jun 17, 11:34 AM
    • 2 Posts
    • 0 Thanks
    Wamph
    • #4
    • 13th Jun 17, 11:34 AM
    • #4
    • 13th Jun 17, 11:34 AM
    I have escalated the complaint and a manager is to ring me back , been waiting since yesterday so I may have to be a bit more patient .
    • Loizuwer
    • By Loizuwer 6th Jul 17, 5:23 AM
    • 1 Posts
    • 0 Thanks
    Loizuwer
    • #5
    • 6th Jul 17, 5:23 AM
    • #5
    • 6th Jul 17, 5:23 AM
    Definitly not normal as usually its a automated process
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,924Posts Today

8,216Users online

Martin's Twitter
  • Byebye! I'm about to stop work & twitter, to instead spend glorious time with Mrs & mini MSE. Wishing u a lovely summer. See u in 10 days.

  • WARNING Did you start Uni in or after 2012? The interest's rising to 6.1%; yet it doesnt work like you think. See https://t.co/IQ8f0Vyetu RT

  • RT @JanaBeee: @MartinSLewis Boris is the anomaly (coffee), the others are versions of normal (beer). Lots of same candidates = vote share d?

  • Follow Martin