Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • UKSBD
    • By UKSBD 9th Jun 17, 12:48 PM
    • 427Posts
    • 137Thanks
    UKSBD
    New TSB Card and Pin mumber arrive same day near identical envelopes
    • #1
    • 9th Jun 17, 12:48 PM
    New TSB Card and Pin mumber arrive same day near identical envelopes 9th Jun 17 at 12:48 PM
    I ordered a new TSB Visa card the other day which arrived in the most this morning.


    Alongside it, in a very similar envelope was my PIN number


    Surely Banks shouldn't send cards and pin numbers out on the same day like this?
Page 1
    • Zanderman
    • By Zanderman 9th Jun 17, 1:01 PM
    • 1,207 Posts
    • 3,601 Thanks
    Zanderman
    • #2
    • 9th Jun 17, 1:01 PM
    • #2
    • 9th Jun 17, 1:01 PM
    Surely Banks shouldn't send cards and pin numbers out on the same day like this?
    Originally posted by UKSBD
    They probably didn't. Just because they arrived on the same day doesn't mean they were sent on the same day.

    (I'm not sure why being in identical-looking envelopes is an issue?)
    • UKSBD
    • By UKSBD 9th Jun 17, 2:57 PM
    • 427 Posts
    • 137 Thanks
    UKSBD
    • #3
    • 9th Jun 17, 2:57 PM
    • #3
    • 9th Jun 17, 2:57 PM

    (I'm not sure why being in identical-looking envelopes is an issue?)
    Originally posted by Zanderman

    One says TSBENV on it and was obviously a card.
    The other arrived with it in very similar envelope which was obviously a pin number.
    • jamie_02
    • By jamie_02 9th Jun 17, 4:17 PM
    • 84 Posts
    • 48 Thanks
    jamie_02
    • #4
    • 9th Jun 17, 4:17 PM
    • #4
    • 9th Jun 17, 4:17 PM
    Literally nothing happened. And you still come on here complaining.
    • paragon909
    • By paragon909 9th Jun 17, 5:43 PM
    • 1,208 Posts
    • 1,221 Thanks
    paragon909
    • #5
    • 9th Jun 17, 5:43 PM
    • #5
    • 9th Jun 17, 5:43 PM
    One says TSBENV on it and was obviously a card.
    The other arrived with it in very similar envelope which was obviously a pin number.
    Originally posted by UKSBD
    What the heck does TSBENV have to do with anything, It's not exactly hard to feel that the envelope has a card in it.

    Have you lost any money = NO
    Have your details been compromised = NO
    Did you get your card and pin quick = YES.

    Stop complaining!
    • PROLIANT
    • By PROLIANT 9th Jun 17, 6:18 PM
    • 6,015 Posts
    • 5,563 Thanks
    PROLIANT
    • #6
    • 9th Jun 17, 6:18 PM
    • #6
    • 9th Jun 17, 6:18 PM
    My TSB Platinum Mastercard arrived the same day as the PIN, both pretty useless without the activation taking place over the phone unless you are really unlucky and have had your details compromised.
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
    • surreysaver
    • By surreysaver 9th Jun 17, 8:02 PM
    • 2,224 Posts
    • 1,251 Thanks
    surreysaver
    • #7
    • 9th Jun 17, 8:02 PM
    • #7
    • 9th Jun 17, 8:02 PM
    I find its normal for PI numbers and cards to arrive in the same post - yesterday I had my Bank of Scotland card and PIN turn up in the same post, as well as my new Santander credit card and PIN
    I consider myself to be a male feminist. Is that allowed?
    • UKSBD
    • By UKSBD 9th Jun 17, 8:14 PM
    • 427 Posts
    • 137 Thanks
    UKSBD
    • #8
    • 9th Jun 17, 8:14 PM
    • #8
    • 9th Jun 17, 8:14 PM
    I've also noticed my TSB card is a very similar colour to my Co Op membership card which can be very confusing.
    Should the TSB make their cards a darker shade of blue?
    • TheShape
    • By TheShape 9th Jun 17, 8:44 PM
    • 988 Posts
    • 736 Thanks
    TheShape
    • #9
    • 9th Jun 17, 8:44 PM
    • #9
    • 9th Jun 17, 8:44 PM
    If you're not happy with cards and PINs arriving at the same time don't do as I did and apply for 4 current accounts in one weekend. Lots of cards and PINs in the following Friday's post. Then you've got to match the right PIN the the right BOS Debit card which all look the same.
    • Not Me Officer
    • By Not Me Officer 9th Jun 17, 8:57 PM
    • 262 Posts
    • 46 Thanks
    Not Me Officer
    Maybe paint your card a more suitable colour?
    • veryintrigued
    • By veryintrigued 9th Jun 17, 9:07 PM
    • 2,000 Posts
    • 1,242 Thanks
    veryintrigued
    I blame the coalition
    • UKSBD
    • By UKSBD 9th Jun 17, 9:28 PM
    • 427 Posts
    • 137 Thanks
    UKSBD
    Maybe paint your card a more suitable colour?
    Originally posted by Not Me Officer

    The Co Op one or the TSB one?
    • Not Me Officer
    • By Not Me Officer 9th Jun 17, 9:33 PM
    • 262 Posts
    • 46 Thanks
    Not Me Officer
    The Co Op one or the TSB one?
    Originally posted by UKSBD
    Whichever is your least favourite i would suggest.

    Alternatively if you have a strong dislike for both then paint both
    • UKSBD
    • By UKSBD 9th Jun 17, 11:43 PM
    • 427 Posts
    • 137 Thanks
    UKSBD
    If you're not happy with cards and PINs arriving at the same time don't do as I did and apply for 4 current accounts in one weekend. Lots of cards and PINs in the following Friday's post. Then you've got to match the right PIN the the right BOS Debit card which all look the same.
    Originally posted by TheShape


    Actually, you may have hit the nail on the head there!


    The hassle any would be card thief has matching the 4 different PIN numbers to the 4 different cards may just be enough to dissuade him from pinching the cards in the 1st place.
    • Ben8282
    • By Ben8282 10th Jun 17, 3:51 AM
    • 1,989 Posts
    • 863 Thanks
    Ben8282
    I ordered a new TSB Visa card the other day which arrived in the most this morning.


    Alongside it, in a very similar envelope was my PIN number


    Surely Banks shouldn't send cards and pin numbers out on the same day like this?
    Originally posted by UKSBD

    When you order a replacement debit card it's not normal to also be sent a new PIN.
    • pmduk
    • By pmduk 10th Jun 17, 10:19 AM
    • 7,393 Posts
    • 5,330 Thanks
    pmduk
    When you order a replacement debit card it's not normal to also be sent a new PIN.
    Originally posted by Ben8282


    It fepends on the reasons for the replacement and the bank concerned.
    • Kim_13
    • By Kim_13 10th Jun 17, 10:19 AM
    • 1,212 Posts
    • 1,614 Thanks
    Kim_13
    This happened with my Halifax card and pin, when the account was first opened. It is not standard practice to be sent a pin with a new card for an existing account, unless you request one as you have forgotten it, or think that your account has been compromised.

    All banks/building societies do send them on separate days, but I prefer not to put money into the account until one of the two is in my possession, in case this happens and it is taken. Around here at least, we don't even see a post person some days, so it looks as though their round can just be too big for the time they have and they have to skip some streets and do them the next day. Otherwise, some items do take longer to get through the system than others, even though the same service is used.
    Last edited by Kim_13; 10-06-2017 at 10:22 AM.
    Sealed Pot 10 #520 ~ ~£66.55/£100
    VSP 2017 #9 ~ £41.40/£250.00
    CCCC 2017 #1 ~ £179.71/£120.00
    EF #170 ~ £500
    Xmas 2017 #25 ~ £5/£365
    365 Day Penny Challenge #4 ~ £17.31/£667.95
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

529Posts Today

5,145Users online

Martin's Twitter