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  • FIRST POST
    • Castle Rock
    • By Castle Rock 4th Jun 17, 9:17 PM
    • 199Posts
    • 8Thanks
    Castle Rock
    I think ive been ripped off!
    • #1
    • 4th Jun 17, 9:17 PM
    I think ive been ripped off! 4th Jun 17 at 9:17 PM
    Hopefully someone can help me!

    I purchased some fred perry shoes from this website 3 weeks ago -
    http://www.hbng.co.uk

    I havent had delivery of them yet. On the email it said that the bill was £68.64 however on my bank statement i have been charged -

    £75.05 CTBILL Maxshopping
    £ 2.24 International debit card transaction fee
    £ 1.00 International debit card purchase fee

    In the meantime I have received a delivery of a completely different pair of shoes. On the address label they have come from China.
    Jiang Wen
    Yuneng International Digital Plaza
    Guangdong
    China

    Ive emailed the company but i still havent received a response.
Page 3
    • Moneyineptitude
    • By Moneyineptitude 6th Jun 17, 11:00 PM
    • 19,285 Posts
    • 9,390 Thanks
    Moneyineptitude
    Exactly, just some on here are trying to tell the OP your money is lost so dont bother,
    Originally posted by angryparcel
    I believe some said categorically that Chargeback carries the same legal weight as Section 75.

    I believe some needed educating otherwise.

    The OP's money is indeed very likely lost, but nowhere did I suggest that he not at least attempt a chargeback.
    • angryparcel
    • By angryparcel 6th Jun 17, 11:08 PM
    • 910 Posts
    • 518 Thanks
    angryparcel
    I believe some said categorically that Chargeback carries the same legal weight as Section 75.
    Originally posted by Moneyineptitude
    WRONG i said its the same as, it is a way of getting your money back, you seems to be trying to sway the OP not to try and get their money back.
    A chargeback get the money from the BANK of the seller and then that bank will attempt to recover the funds from the sellers account, yes the seller could challenge the chargeback and it can be reversed, but so can a section 75 as i am going through a section 75 through capitol one which i got this email from them

    We’re pleased to let you know that we’ve claimed a full refund of the transaction from the Merchant. A refund of the amount and any interest or fees charged in relation to the transaction will show on your next statement.

    Please be aware, to adhere to regulatory requirements set out by Visa and Mastercard we have to allow the Merchant 45 days to challenge the refund we’ve claimed. Should the Merchant challenge the refund, we may need to contact you again for more information in order to assess your claim further. Because of this, please keep all the paperwork you have in relation to this purchase safe.
    • Moneyineptitude
    • By Moneyineptitude 6th Jun 17, 11:27 PM
    • 19,285 Posts
    • 9,390 Thanks
    Moneyineptitude
    WRONG i said its the same as, it is a way of getting your money back, you seems to be trying to sway the OP not to try and get their money back.
    Originally posted by angryparcel
    Can I refer you to post #11?
    While he certainly can try, there is no weight of law behind Chargeback.

    Will the Bank agree to refund even though the website purchased from is obviously fake?

    I have my doubts..
    Originally posted by Moneyineptitude
    Is that encouraging the OP not to try Chargeback or informing them of the likely result?
    WRONG i said its the same as a way of getting your money back
    Originally posted by angryparcel
    Here's what you actually said:
    you have the Visa and Mastercard chargeback scheme which is just the same as section 75 with a credit card.
    Originally posted by angryparcel
    The Op needs to know that Chargeback is not guaranteed to provide a refund. That's realistically helping the Op. Telling him otherwise does not "help".

    Regardless, I don't propose to debate this any further...
    • angryparcel
    • By angryparcel 7th Jun 17, 2:38 PM
    • 910 Posts
    • 518 Thanks
    angryparcel
    The host has taken down that site
    • lovinituk
    • By lovinituk 7th Jun 17, 3:09 PM
    • 5,371 Posts
    • 6,037 Thanks
    lovinituk
    The host has taken down that site
    Originally posted by angryparcel
    Unfortunately its just the tip of a humongous iceberg.
    • angryparcel
    • By angryparcel 7th Jun 17, 3:13 PM
    • 910 Posts
    • 518 Thanks
    angryparcel
    Unfortunately its just the tip of a humongous iceberg.
    Originally posted by lovinituk
    yes they will just set up another one, but taking 1 down still helps
    • Castle Rock
    • By Castle Rock 8th Jun 17, 11:00 PM
    • 199 Posts
    • 8 Thanks
    Castle Rock
    That's fine but even when they approach the bank the reason they will have to give is they received the wrong item and the seller has stopped communicating. There is no definite evidence of scam or fraud at this point, despite what we all suspect.

    UNLESS...the OP has received a known brand and can prove they are fake, which will likely require the brand having a look and stating that they are fake (or not).

    At the moment there is a lot of assumption and hearsay.

    OP, what did you order and what did you receive?
    Originally posted by lovinituk
    I ordered a pair of Fred Perry trainers, size 7.5 & I received a black pair of size 9 shoes that are made by Nunn Bush :-/
    • daytona0
    • By daytona0 9th Jun 17, 7:11 PM
    • 2,237 Posts
    • 2,661 Thanks
    daytona0
    yes they will just set up another one, but taking 1 down still helps
    Originally posted by angryparcel
    When you say "another one", you actually mean "another 55":

    www.bdcabaret.fr
    www.wendtland-grafisk.dk
    http://www.farmhousepizza-stoneleigh.co.uk
    www.goldenbox.co
    www.kashede.dk
    www.wuscregina.ca
    http://www.ucbnshop.fr
    www.route333.cz
    www.judyhooymeyer.nl
    www.apetum.fr
    http://www.akaroaelectrical.co.nz
    www.urbanevildspor.dk
    www.platinumyouthnetwork.org
    http://www.sushirestaurantgroep.nl
    www.drlongboard.se
    www.politopia.es
    http://www.beautytrendsmaasbracht.nl
    www.studio29paintanddesign.com
    www.skive-spildevandsplan.dk
    www.muskellungeclubwi.org
    www.karolinegaarden.dk
    www.ditecmjolby.se
    www.mimosfery.cz
    www.goeldi-uebersetzungen.ch
    http://www.bytebacktech.co.uk
    www.centrallinedisco.co.uk
    http://www.mincir-plaisir.fr
    http://www.reinigungstechnik-stralsund.de
    www.lpp-fitsport.ch
    www.brasslink.nl
    http://www.spiderwomanwebdesign.nl
    www.evelinatannemyr.se
    www.echo-coaching.dk
    www.ts-mtic.org
    www.christelle-esthetique-lachapelle.fr
    www.fidesignmimarlik.com
    http://www.aceremovalsfolkestone.co.uk
    www.fastfreelance.dk
    www.coraxleadership.se
    http://www.eaudevent.fr
    podiumpop.nl
    www.hotel-tyannabel.fr
    www.bedenbox.nl
    www.tallbodascout.se
    http://www.colchesterwellbeingworkshops.co.uk
    http://www.globalrexcam.com
    www.followjune.nl
    www.brasslink.nl
    http://www.corderie-provencale-paca.fr
    www.active-sonderborg.dk
    www.taxi-dohrmann.de
    www.wdcfaucet.co
    www.hs-scoreboardbuzz.com
    http://www.mervgreenconsultancy.co.uk
    www.kreastorm.dk
    • Castle Rock
    • By Castle Rock 10th Jun 17, 12:36 PM
    • 199 Posts
    • 8 Thanks
    Castle Rock
    Been in touch with Lloyds TSB and they said i have to send the parcel back to China and get a tracking ID reference no. After 15 days if i havent heard anything i would need to get back in touch with Lloyds so they can review the claim.
    I told the bank that this is pointless as the address on the label is a false address. Its a digital communications company not a company that sells shoes.

    The lady on the phone said I have a very good chance of getting my money back if i do this but im not convinced. The website now looks as though its gone down. Its gonna cost quite a bit to send them back to China as well :-/
    • angryparcel
    • By angryparcel 10th Jun 17, 12:50 PM
    • 910 Posts
    • 518 Thanks
    angryparcel
    The website now looks as though its gone down. Its gonna cost quite a bit to send them back to China as well :-/
    Originally posted by Castle Rock
    The host took the site down as if was a fraudulent site.
    Regardless if its a false address, you need to send it back and just shows a tracking ID. A tracking ID would not track all the way to address in china , it would track it as far as the port in leaving the UK, but that is all the bank needs
    • Sicard
    • By Sicard 11th Jun 17, 8:54 AM
    • 650 Posts
    • 574 Thanks
    Sicard

    Wow, you've done your homework.

    Actually if the OP finds out the hosting company and explain the sites are illegal they are obliged to take them down.
    A wise man gets more use from his enemies than a fool from his friends.
    Baltasar Gracian
    • angryparcel
    • By angryparcel 11th Jun 17, 9:26 AM
    • 910 Posts
    • 518 Thanks
    angryparcel
    Wow, you've done your homework.

    Actually if the OP finds out the hosting company and explain the sites are illegal they are obliged to take them down.
    Originally posted by Sicard
    yes i could most likely list more as it is my industry. not all hosts will take such sites down. it depends who and where the host is.
    If a site is hosted on the Chinanet network then you can forget about having it taken down as chinanet just ignore any reports
    • Sicard
    • By Sicard 12th Jun 17, 8:47 AM
    • 650 Posts
    • 574 Thanks
    Sicard
    yes i could most likely list more as it is my industry. not all hosts will take such sites down. it depends who and where the host is.
    If a site is hosted on the Chinanet network then you can forget about having it taken down as chinanet just ignore any reports
    Originally posted by angryparcel

    If that's the case there are other options though. It can be reported to Google and they can dissolve the searches relating to those sites. Another option is to report the sites to the FBI https://www.ic3.gov/default.aspx
    A wise man gets more use from his enemies than a fool from his friends.
    Baltasar Gracian
    • angryparcel
    • By angryparcel 12th Jun 17, 10:16 AM
    • 910 Posts
    • 518 Thanks
    angryparcel
    If that's the case there are other options though. It can be reported to Google and they can dissolve the searches relating to those sites. Another option is to report the sites to the FBI https://www.ic3.gov/default.aspx
    Originally posted by Sicard
    FBI has no say in how the chines government run their state network ( yes chinanet is state run), even spamcop have stopped reporting spam reports to chinanet as they are just ignored
    • Corleona
    • By Corleona 7th Aug 17, 3:06 PM
    • 1 Posts
    • 0 Thanks
    Corleona
    Hi Castle Rock,
    Same thing happened to me. Ordered shoes via OldFordWorkshop.co.uk. The price of the shoes seemed ok, as the shoes sold for about the same price at Office. They just didn't sell my size,so I searched for a website that did.

    The difference in my case being that I was charged for 2 different amounts (both different from the order amount) from accounts in Beijing. I disputed the amounts at the bank, blocked my card and reported it on ActionFraud.

    Today, some shoes came in (definitely not the ones I ordered, and obviously a fake version of some sort of shoe). Exact same address you mentioned! I don't really know what to do with them.

    Is your issue resolved now? What did you do?
    Last edited by Corleona; 07-08-2017 at 3:07 PM. Reason: added important info
    • Castle Rock
    • By Castle Rock 7th Aug 17, 4:40 PM
    • 199 Posts
    • 8 Thanks
    Castle Rock
    Hi Castle Rock,
    Same thing happened to me. Ordered shoes via OldFordWorkshop.co.uk. The price of the shoes seemed ok, as the shoes sold for about the same price at Office. They just didn't sell my size,so I searched for a website that did.

    The difference in my case being that I was charged for 2 different amounts (both different from the order amount) from accounts in Beijing. I disputed the amounts at the bank, blocked my card and reported it on ActionFraud.

    Today, some shoes came in (definitely not the ones I ordered, and obviously a fake version of some sort of shoe). Exact same address you mentioned! I don't really know what to do with them.

    Is your issue resolved now? What did you do?
    Originally posted by Corleona
    Hi Corleona, I just left it. I went into my bank Lloyds and I had to send them back to the address in China but the cost to do that was going to be too expensive as the bank couldn't guarantee that I woupd get my money back.
    • KeithP
    • By KeithP 7th Aug 17, 5:08 PM
    • 3,631 Posts
    • 1,850 Thanks
    KeithP
    Hi Castle Rock,
    Same thing happened to me. Ordered shoes via OldFordWorkshop.co.uk. The price of the shoes seemed ok, as the shoes sold for about the same price at Office. They just didn't sell my size,so I searched for a website that did.

    The difference in my case being that I was charged for 2 different amounts (both different from the order amount) from accounts in Beijing. I disputed the amounts at the bank, blocked my card and reported it on ActionFraud.

    Today, some shoes came in (definitely not the ones I ordered, and obviously a fake version of some sort of shoe). Exact same address you mentioned! I don't really know what to do with them.

    Is your issue resolved now? What did you do?
    Originally posted by Corleona
    Corleona, did you pay by debit card or credit card?
    .
    • BorisThomson
    • By BorisThomson 7th Aug 17, 6:33 PM
    • 321 Posts
    • 455 Thanks
    BorisThomson
    Ordered shoes via OldFordWorkshop.co.uk.
    Originally posted by Corleona
    Did alarm bells not ring at this point?
    • SeduLOUs
    • By SeduLOUs 7th Aug 17, 6:42 PM
    • 2,073 Posts
    • 2,460 Thanks
    SeduLOUs
    I genuinely don't understand how people stumble into these sites? Are they finding them on Google, or are the links being posted on Facebook etc?
    • Kikus
    • By Kikus 26th Aug 17, 8:20 PM
    • 1 Posts
    • 0 Thanks
    Kikus
    I think me as well. Is bank able to do something?
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