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  • FIRST POST
    • MSE Ben
    • By MSE Ben 2nd Jun 17, 5:05 PM
    • 22Posts
    • 2Thanks
    MSE Ben
    MSE News: Parents face fines as 'inaccessible' website leaves them unable to pay...
    • #1
    • 2nd Jun 17, 5:05 PM
    MSE News: Parents face fines as 'inaccessible' website leaves them unable to pay... 2nd Jun 17 at 5:05 PM
    Parents who've signed up to new Tax-Free Childcare scheme say they can't access cash saved to pay nursery costs...
    Read the full story:
    'Parents face fines as 'inaccessible' website leaves them unable to pay childcare providers'

    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
    Last edited by MSE Luke; 05-06-2017 at 11:20 AM.
Page 1
    • LizPhillips
    • By LizPhillips 12th Jun 17, 10:11 PM
    • 7 Posts
    • 0 Thanks
    LizPhillips
    • #2
    • 12th Jun 17, 10:11 PM
    • #2
    • 12th Jun 17, 10:11 PM
    This story almost makes me glad that they are still 'considering my application' 6 weeks later! Website hardly ever up, helpline hardly ever answers and when I do get through staff say it could be months before my application is looked at. At least I won't be getting fined or p***ing my childminder off.
    • Annie Clark
    • By Annie Clark 13th Jun 17, 10:53 AM
    • 14 Posts
    • 1 Thanks
    Annie Clark
    • #3
    • 13th Jun 17, 10:53 AM
    • #3
    • 13th Jun 17, 10:53 AM
    The system seems to be working now, it hasn't crashed on me over the past week or so. At some point it was unavailable for ~ 1 day due to scheduled maintenance and after that it seemed to work fine.
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