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  • FIRST POST
    • lloydyyy
    • By lloydyyy 23rd May 17, 1:02 PM
    • 256Posts
    • 44Thanks
    lloydyyy
    BT broadband renewal
    • #1
    • 23rd May 17, 1:02 PM
    BT broadband renewal 23rd May 17 at 1:02 PM
    It's that time of year again. My contract is due up for renewal.

    I'm currently paying £12.50 a month excluding line rental for Unlimited Infinity 1 (up to 52Mb). I was paying £10 a month until April when BT increased their prices. I paid my line rental upfront last year.

    To re-contract for another 12 months, I've been offered the same package for £5.50 per month excluding line rental. TalkTalk had a competing offer for £25 per month including line rental.

    Is it worth paying line rental upfront again? I suppose this would make it difficult for me to move to another ISP should BT increase their prices again. Or could I haggle with BT to further better their offer?
    Last edited by lloydyyy; 23-05-2017 at 1:04 PM. Reason: Minor alterations to first paragraph
Page 2
    • cbrookes
    • By cbrookes 11th Jun 17, 7:06 PM
    • 178 Posts
    • 15 Thanks
    cbrookes
    Well, when I sign in online they are offering a 24 month contract for Infinity 2 for £35.49 a month including line rental, plus a £25 gift card. Does that sound ok? It's only £2 more than Infinity 1
    • lloydyyy
    • By lloydyyy 11th Jun 17, 10:21 PM
    • 256 Posts
    • 44 Thanks
    lloydyyy
    As a ballpark, I was also offered Infinity 1 for £25.99 a month for 24 months.
    • cbrookes
    • By cbrookes 12th Jun 17, 10:24 AM
    • 178 Posts
    • 15 Thanks
    cbrookes
    So how did you get that price? Did you call them? And was that paying line rental upfront? Also did they give you a price for Infinity 2? We find ours slow at times but I think it's down to the hub as much as anything so I may invest in a new hub but need to wait to see which isp I go with first lol
    • lloydyyy
    • By lloydyyy 12th Jun 17, 11:57 AM
    • 256 Posts
    • 44 Thanks
    lloydyyy
    So how did you get that price? Did you call them? And was that paying line rental upfront? Also did they give you a price for Infinity 2? We find ours slow at times but I think it's down to the hub as much as anything so I may invest in a new hub but need to wait to see which isp I go with first lol
    Originally posted by cbrookes
    I rang retentions and mentioned a competing offer from TalkTalk - they then offered me a few better deals. They didn't offer me prices for Infinity 2 because I'm on Infinity 1 and it's adequate for me.

    BT mentioned they 'never' slow their users down compared to Plusnet (where it's traffic management rather than throttling), but I have noticed my BT speeds dip at certain times.
    • cbrookes
    • By cbrookes 12th Jun 17, 1:28 PM
    • 178 Posts
    • 15 Thanks
    cbrookes
    Just looked at TT, think I need to move to York! £21.70 per month for up to 900 meg including line rental!
    • lloydyyy
    • By lloydyyy 15th Jun 17, 12:26 PM
    • 256 Posts
    • 44 Thanks
    lloydyyy
    I think I'll stick with BT. The cost is the same per month with line rental and only £20 difference for the year with LRS. I don't like the sound of Plusnet's traffic management (even though it prioritises certain activities) whereas BT is unlimited (except maybe the occasional congestion at the exchange).
    • lloydyyy
    • By lloydyyy 18th Jun 17, 8:44 PM
    • 256 Posts
    • 44 Thanks
    lloydyyy
    I've paid the LRS with BT so that'll cover me for another 12 months. The LRS is £208.80 whereas the line rental monthly at £18.99 comes to £227.88 over 12 months. Is it worth paying the line rental upfront these days? Admittedly, the person at BT that I spoke to said fewer people are paying the line rental upfront these days as it's much less of a saving compared to before. Would be grateful to hear people's thoughts.
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