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  • FIRST POST
    • ANNA
    • By ANNA 19th May 17, 9:57 PM
    • 155Posts
    • 21Thanks
    ANNA
    First class mail request after purchase
    • #1
    • 19th May 17, 9:57 PM
    First class mail request after purchase 19th May 17 at 9:57 PM
    I'm selling some clothes on ebay, listed as despatch within 2 working days and 3-5 working days delivery time, Hermes.

    Someone purchased an item of clothing late this afternoon, then informed me she needs it to wear next Wed, so could I send it by First Class mail tomorrow.

    I emailed back what the extra charge would be but got no response. The buyer has only a dozen feedback and I don't want her inexperience to lead to a neg for me.

    I don't mind posting on a Saturday morning. Otherwise, Hermes does a weekend pick-up from my local store but she's unlikey to receive it by Wed.

    What to do?
Page 1
    • theonlywayisup
    • By theonlywayisup 19th May 17, 10:02 PM
    • 11,220 Posts
    • 7,503 Thanks
    theonlywayisup
    • #2
    • 19th May 17, 10:02 PM
    • #2
    • 19th May 17, 10:02 PM
    You've done all you can. They asked, you responded, they ignored.
    • I have spoken
    • By I have spoken 20th May 17, 6:24 AM
    • 4,963 Posts
    • 9,656 Thanks
    I have spoken
    • #3
    • 20th May 17, 6:24 AM
    • #3
    • 20th May 17, 6:24 AM
    Buyer was likely wanting to wear for an event, then would open a case to try for a refund
    • mrcol1000
    • By mrcol1000 20th May 17, 10:21 AM
    • 4,422 Posts
    • 3,802 Thanks
    mrcol1000
    • #4
    • 20th May 17, 10:21 AM
    • #4
    • 20th May 17, 10:21 AM
    When I drop My Hermes parcels Friday night at my local shop. 99% of the time they are delivered on Monday after being picked up Saturday afternoon.
    • mrcol1000
    • By mrcol1000 20th May 17, 10:23 AM
    • 4,422 Posts
    • 3,802 Thanks
    mrcol1000
    • #5
    • 20th May 17, 10:23 AM
    • #5
    • 20th May 17, 10:23 AM
    By the way I'd just drop them off this morning. If the buyer has any problem with you not fulfilling their request for 1st class. You can just point out that there was no response to your request for extra payment and you wanted to send it as quick as possible to make sure it got there in time.
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