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  • FIRST POST
    • cashmonger
    • By cashmonger 19th May 17, 10:57 AM
    • 280Posts
    • 46Thanks
    cashmonger
    Anyone here have experience with origin broadband?
    • #1
    • 19th May 17, 10:57 AM
    Anyone here have experience with origin broadband? 19th May 17 at 10:57 AM
    They seem to be £10 cheaper than other companies however the reviews online seem almost unanimously bad.

    I am wondering whether to take a punt on them or not. I suppose £10 a month is not worth it if the service was terrible, which most reviews are saying it is and especially since I work online and need a reliable connection.
Page 1
    • steveE2
    • By steveE2 19th May 17, 6:33 PM
    • 1,144 Posts
    • 1,057 Thanks
    steveE2
    • #2
    • 19th May 17, 6:33 PM
    • #2
    • 19th May 17, 6:33 PM
    Plenty
    http://forums.moneysavingexpert.com/showthread.php?t=5278762
    • snozzler29
    • By snozzler29 24th Jun 17, 3:16 PM
    • 3 Posts
    • 0 Thanks
    snozzler29
    • #3
    • 24th Jun 17, 3:16 PM
    • #3
    • 24th Jun 17, 3:16 PM
    if you call them even late at night expect at least a 1 hour wait and to be driven crazy by brian blesseds voice assuring you they will get to you and the same 4 songs driving you mental on repeat while on hold.Only the other evening i wa son hold for 4 hours.I ende dup taking my phone to asda with me , doing my shopping and then starting a night shift at work while waiting for customer support

    3 weeks after activation i still had no internet access

    sales reps lie about quality of router

    they delete any negative comments from social media accounts they have so you only see their praises

    if yo want a 5ghz router with a strong signal for wi-fi they wont explain to you until AFTER you have joined up and had your stuff installed that they want an extra £80 for a 5ghz router

    avoid like plague your better off paying the little bit more for better custome service and up to date technology elsewhere
    • nojnojnoj
    • By nojnojnoj 7th Jul 17, 3:45 AM
    • 3 Posts
    • 0 Thanks
    nojnojnoj
    • #4
    • 7th Jul 17, 3:45 AM
    Don't
    • #4
    • 7th Jul 17, 3:45 AM
    I advise to spend an extra £10 and get a reliable service with at least a modicum of communication.

    You will likely have things go wrong, have at least half less broadband speed you have now and get no joy trying to contact them at all. There billing procedure is also a joke, you will be charged pro rata of the full rate for the first month, so if you connect mid month, you will be charged the full rate, not offer rate, but pro rata, but it seems this is more than the offer!

    Just avoid unless you like a lot of hassle and stress!
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