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  • FIRST POST
    • guitarman001
    • By guitarman001 18th May 17, 10:05 AM
    • 1,024Posts
    • 532Thanks
    guitarman001
    Line Installation
    • #1
    • 18th May 17, 10:05 AM
    Line Installation 18th May 17 at 10:05 AM
    Hi,

    Sorry for the dummy question...

    I'm moving to a new-build in a month.
    I have no current providers for anything.

    --> Regardless who I go with, do I need to get a "line installation" from BT?

    If I want fibre only, I understand I can just get a Virgin broadband & TV only deal?

    I'd never use a normal line for internet, only fibre... so the only reason for an installation would be for calls?

    I read it's £130 for a line installation. You get it free when you take out a BT package (plus BT give you some handsets) - that actually sounds pretty decent but having read some of the BT horror stories here....... and also, I can say that their online chat is abysmal. It puts me off.

    Just don't want to get a month down the line with Virgin (who I'll likely go with for the speeds... though John Lewis get good reviews for broadband!) only to discover I needed to get a BT line installation done....

    Thanks!
Page 1
    • guitarman001
    • By guitarman001 18th May 17, 10:14 AM
    • 1,024 Posts
    • 532 Thanks
    guitarman001
    • #2
    • 18th May 17, 10:14 AM
    • #2
    • 18th May 17, 10:14 AM
    FYI on the site there is dedicated Virgin cabling going in and on the phone just now, BT said in that case Virgin would handle everything for me.

    But on Virgin chat... the person said I would need to get a line installation from BT...


    !?!?!?!??!
    • onomatopoeia99
    • By onomatopoeia99 18th May 17, 11:38 AM
    • 3,012 Posts
    • 6,651 Thanks
    onomatopoeia99
    • #3
    • 18th May 17, 11:38 AM
    • #3
    • 18th May 17, 11:38 AM
    To use VM internet and phone there needs to be VM infrastructure in your street to connect to. VM have their own local network which is exclusive to them, you do not need a BT line for it.

    For almost any other any ISP, you need a BT line, but you do not need to order this from BT. If you order it from (say) Sky, they will organise Openreach to come and install it. This line, a twisted pair of copper cables, will supply your broadband and voice service. Even if you don't have a voice service, you still need to rent the line because it's how your broadband gets to your house.

    Just as Virgin "fibre" broadband is actually copper cable, so is almost all "fibre" broadband supplied on a BT line (fibre to the premises has a very small rollout so far). The fibre actually starts at the street cabinet, before that it's copper. Either twisted pair (BT) or aerial type cable (Virgin).
    INTP, nerd, libertarian and scifi geek.
    Home is where my books are.
    • guitarman001
    • By guitarman001 19th May 17, 8:43 AM
    • 1,024 Posts
    • 532 Thanks
    guitarman001
    • #4
    • 19th May 17, 8:43 AM
    • #4
    • 19th May 17, 8:43 AM
    Oh, you'd think it'd be fibre all the way to the cabinet...

    Thank you

    Virgin re-assured me I don't need BT... we will have Virgin infrastructure.
    • onomatopoeia99
    • By onomatopoeia99 19th May 17, 8:55 AM
    • 3,012 Posts
    • 6,651 Thanks
    onomatopoeia99
    • #5
    • 19th May 17, 8:55 AM
    • #5
    • 19th May 17, 8:55 AM
    Oh, you'd think it'd be fibre all the way to the cabinet...
    Originally posted by guitarman001
    Replacing all the copper in the local loop with fibre would cost many billions of pounds total and many hundreds (or thousands) per line individually. The average consumer won't pay this up front for a domestic connection, so what we have is fibre from the exchange to the green cabinets then the traditional copper wires from the cabinet to the premises.

    New build estates seem to sometimes be getting fibre all the way to the individual premises, but rollout on existing lines is very slow.
    INTP, nerd, libertarian and scifi geek.
    Home is where my books are.
    • phillw
    • By phillw 19th May 17, 9:13 AM
    • 588 Posts
    • 252 Thanks
    phillw
    • #6
    • 19th May 17, 9:13 AM
    • #6
    • 19th May 17, 9:13 AM
    Oh, you'd think it'd be fibre all the way to the cabinet...
    Originally posted by guitarman001
    It is. Most people with BT Fibre have FTTC (Fibre to the cabinet). FTTP (Fibre to the premises) is pretty rare.

    https://www.homeandwork.openreach.co.uk/fibre-broadband/ultrafast-fibre/fttp.aspx

    "Our FTTP network is already the UK's largest, covering 345,000 premises. And we're not stopping there. It's our plan to reach two million homes and businesses by the end of 2020."

    The main advantage to FTTC is they can install a cabinet in an area and then wait for customers to switch, at which point it's just a simple job to patch your phone line from the old cabinet to the new one. FTTP would involve running another length of fibre and entering your premises.

    When FTTP rollout will be completed is hard to say as BT are still rolling out 21cn
    https://en.wikipedia.org/wiki/BT_21CN http://www.ispreview.co.uk/index.php/2017/02/bt-update-uk-fttp-sogea-3db-21cn-wbc-broadband-plans.html

    Just be glad you have Virgin as they stopped installing new equipment anywhere for a long time.
    • JJ Egan
    • By JJ Egan 19th May 17, 9:35 AM
    • 9,361 Posts
    • 3,818 Thanks
    JJ Egan
    • #7
    • 19th May 17, 9:35 AM
    • #7
    • 19th May 17, 9:35 AM
    VM have restarted installs in new areas .
    http://www.virginmedia.com/cablemystreet/
    Last edited by JJ Egan; 19-05-2017 at 9:37 AM.
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