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  • FIRST POST
    • rbsmuppets
    • By rbsmuppets 17th May 17, 5:31 PM
    • 3Posts
    • 0Thanks
    rbsmuppets
    loanguard insurance RBS
    • #1
    • 17th May 17, 5:31 PM
    loanguard insurance RBS 17th May 17 at 5:31 PM
    Have just received a PPI refusal from RBS and have been told I didn't have it, but I did pay every month for LOANGUARD INSURANCE. This covers sickness, death, redundancy etc - surely this is the same as PPI? Can anybody help please?

    Plus I have found everybody at the bank very unknowledgable.
Page 1
    • IAmWales
    • By IAmWales 17th May 17, 6:40 PM
    • 965 Posts
    • 2,115 Thanks
    IAmWales
    • #2
    • 17th May 17, 6:40 PM
    • #2
    • 17th May 17, 6:40 PM
    Have you provided proof of your payments?

    For what reason do you believe you were missold?

    I wouldn't be calling other people muppets when you fail to provide nearly enough information for us to advise on.
    • rbsmuppets
    • By rbsmuppets 17th May 17, 7:31 PM
    • 3 Posts
    • 0 Thanks
    rbsmuppets
    • #3
    • 17th May 17, 7:31 PM
    justasithought
    • #3
    • 17th May 17, 7:31 PM
    thanks to the rbs employee, do you need my name, account number, postcode ?
    • societys child
    • By societys child 17th May 17, 9:00 PM
    • 4,397 Posts
    • 4,632 Thanks
    societys child
    • #4
    • 17th May 17, 9:00 PM
    • #4
    • 17th May 17, 9:00 PM
    This covers sickness, death, redundancy etc - surely this is the same as PPI? Can anybody help please?
    That doesn't sound like PPI.

    • sun73
    • By sun73 17th May 17, 11:53 PM
    • 328 Posts
    • 105 Thanks
    sun73
    • #5
    • 17th May 17, 11:53 PM
    loaqnguard insurance PPI
    • #5
    • 17th May 17, 11:53 PM
    Have just received a PPI refusal from RBS and have been told I didn't have it, but I did pay every month for LOANGUARD INSURANCE. This covers sickness, death, redundancy etc - surely this is the same as PPI? Can anybody help please?

    Plus I have found everybody at the bank very unknowledgable.
    Originally posted by rbsmuppets

    According to a leaflet published by RBS in 2008 Loanguard insurance was a form of PPI. You could phone their PPI helpline or write and request a review of their decision. Was it included in your RBS loan payment, or was it listed separately every month? Do you have any statements showing the direct debits?
    • Moneyineptitude
    • By Moneyineptitude 18th May 17, 12:28 AM
    • 19,026 Posts
    • 9,147 Thanks
    Moneyineptitude
    • #6
    • 18th May 17, 12:28 AM
    • #6
    • 18th May 17, 12:28 AM
    Life and Critical Illness Insurance is not PPI.
    • sun73
    • By sun73 18th May 17, 12:15 PM
    • 328 Posts
    • 105 Thanks
    sun73
    • #7
    • 18th May 17, 12:15 PM
    RBS loanguard PPI
    • #7
    • 18th May 17, 12:15 PM
    Loanguard is an umbrella term for insurance cover with RBS e.g. overdrafts, mortgages, and personal loans. It could also include a critical illness policy, especially with MPPI.
    • rbsmuppets
    • By rbsmuppets 19th May 17, 9:45 AM
    • 3 Posts
    • 0 Thanks
    rbsmuppets
    • #8
    • 19th May 17, 9:45 AM
    • #8
    • 19th May 17, 9:45 AM
    Thanks to all the replies. The Loanguard Insurance was added to the loan and increased the monthly payments.
    • Placida
    • By Placida 19th May 17, 9:56 PM
    • 176 Posts
    • 131 Thanks
    Placida
    • #9
    • 19th May 17, 9:56 PM
    • #9
    • 19th May 17, 9:56 PM
    Have just received a PPI refusal from RBS and have been told I didn't have it, but I did pay every month for LOANGUARD INSURANCE. This covers sickness, death, redundancy etc - surely this is the same as PPI? Can anybody help please?

    Plus I have found everybody at the bank very unknowledgable.
    Originally posted by rbsmuppets

    It seems the FOS consider Loanguard insurance as a single premium PPI policy.

    Mr A took out a personal loan with RBS in 2006, purchasing a PPI policy alongside the loan to protect his repayments………

    http://www.ombudsman-decisions.org.uk/viewPDF.aspx?FileID=65352

    see also

    http://www.ombudsman-decisions.org.uk/viewPDF.aspx?FileID=41722

    and

    http://www.ombudsman-decisions.org.uk/viewPDF.aspx?FileID=10922

    Also see the insurance policy here

    http://www.rbs.co.uk/content/personal/loans/other_options/downloads/LoanGuard.pdf
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