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    • MSE Andrew
      Verified User verified user
    • By MSE Andrew Verified User verified user 17th May 17, 3:53 PM
    • 26Posts
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    MSE Andrew
    Add your feedback on energy supplier OneSelect
    • #1
    • 17th May 17, 3:53 PM
    Add your feedback on energy supplier OneSelect 17th May 17 at 3:53 PM
    This is a feedback thread on energy supplier

    OneSelect

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    • SnowMan
    • By SnowMan 19th May 17, 1:04 PM
    • 3,099 Posts
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    SnowMan
    • #2
    • 19th May 17, 1:04 PM
    • #2
    • 19th May 17, 1:04 PM
    When you use the Cheap Energy Club and click on 'feedback and info' for the OneSelect 12 month tariff, it shows next to Discounts 'Discount per fuel'.

    This needs to be amended to show what the amount of the discounts actually are. Without this it info it is fairly meaningess to quote the unit rate and standing rates, given the discount seems to be of the order of 10% of the cost of the tariff (at least in my case).

    Working back from the numbers, I deduce there is a £60 discount included in the MSE quoted figures.

    Looking at the OneSelect website and picking the quote option, I deduce this is a £30 per fuel duel fuel discount, so total discount £60 (= 2 x30) for someone with both gas and electricity.

    Although Energy Helpline claim it is a £30pa per fuel loyalty bonus paid monthly.

    Anyway whatever the discount is the discount info on the MSE cheap energy club needs to explicitly state £30 per fuel {insert type of discount e.g. duel fuel/loyalty} discount.
    Last edited by SnowMan; 19-05-2017 at 1:24 PM.
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