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  • FIRST POST
    • pennypincher2013
    • By pennypincher2013 17th May 17, 3:21 PM
    • 232Posts
    • 21Thanks
    pennypincher2013
    Sky broadband customers - would you reccomend them?
    • #1
    • 17th May 17, 3:21 PM
    Sky broadband customers - would you reccomend them? 17th May 17 at 3:21 PM
    I am looking to leave Talk Talk now my contract is over *praises the Lord* I'm interested in the Sky broadband deal featured in MSE's email this week (£9.50 pm + £9.95 set up fee).
    What are the speeds like? I have heard they aren't good during peak times. I use the internet for general browsing (doing surveys, shopping, facebook etc), watching Now TV and other members of the household watch youtube videos.
    What is your experience with Sky broadband?
Page 1
    • teddysmum
    • By teddysmum 17th May 17, 4:52 PM
    • 8,522 Posts
    • 5,051 Thanks
    teddysmum
    • #2
    • 17th May 17, 4:52 PM
    • #2
    • 17th May 17, 4:52 PM
    I am looking to leave Talk Talk now my contract is over *praises the Lord* I'm interested in the Sky broadband deal featured in MSE's email this week (£9.50 pm + £9.95 set up fee).
    What are the speeds like? I have heard they aren't good during peak times. I use the internet for general browsing (doing surveys, shopping, facebook etc), watching Now TV and other members of the household watch youtube videos.
    What is your experience with Sky broadband?
    Originally posted by pennypincher2013


    If you go onto Sky's site , you can get a quotation for your speed, but it will probably be very close to what you get now.


    I found Sky very good and only went to PlusNet because I couldn't get a good retention deal. (I'd previously had free broadband and half price line, but the new offer was free broadband only, though in today's market that is a good offer.)


    My speed with PlusNet is over 1Mbps slower, so I get just under 5 compared to Sky's 6.4. (At the original time of posting PlusNet was just over 2 and reboot has boosted it to a 'wonderful 4.6) . With Sky, there were rarely dropouts (about twice a year; possibly maintenance as they coincided with those of a friend in another county ) and few poor speeds (was promised about 5 but got 6.4 on a regular basis).
    Last edited by teddysmum; 17-05-2017 at 5:00 PM.
    • AndyPK
    • By AndyPK 17th May 17, 6:16 PM
    • 2,443 Posts
    • 654 Thanks
    AndyPK
    • #3
    • 17th May 17, 6:16 PM
    • #3
    • 17th May 17, 6:16 PM
    I would recommend Sky. Used them before.

    It's an excellent deal.
    • Colin_Maybe
    • By Colin_Maybe 17th May 17, 8:04 PM
    • 1,307 Posts
    • 565 Thanks
    Colin_Maybe
    • #4
    • 17th May 17, 8:04 PM
    • #4
    • 17th May 17, 8:04 PM
    I would recommend them but as for speed it's pointless asking as it depends entirely on your location, not mine. The same reason you should ignore anyone (unless it's your neighbour) who says they're no good at peak times.
    • culpepper
    • By culpepper 18th May 17, 1:12 PM
    • 3,878 Posts
    • 7,073 Thanks
    culpepper
    • #5
    • 18th May 17, 1:12 PM
    • #5
    • 18th May 17, 1:12 PM
    We watch streaming vids and use the fibre option and even then it can be a little flakey during high traffic times but mostly is okay.
    The customer service is v good . Faults are dealt with very quickly.
    • lstar337
    • By lstar337 18th May 17, 2:46 PM
    • 3,263 Posts
    • 1,756 Thanks
    lstar337
    • #6
    • 18th May 17, 2:46 PM
    • #6
    • 18th May 17, 2:46 PM
    I am a new customer to Sky, but they have been good so far. Speed is fine, service (when I had an issue) was excellent.

    I have a better deal though, I get unlimited broadband/talk/line rental for £5.30 a month.

    One thing I will say is that their hub is total crap. No GBit LAN, no dual band WiFi, and the modem doesn't seem to be much use either as it likes to be right next to the master socket.
    • teddysmum
    • By teddysmum 18th May 17, 4:33 PM
    • 8,522 Posts
    • 5,051 Thanks
    teddysmum
    • #7
    • 18th May 17, 4:33 PM
    • #7
    • 18th May 17, 4:33 PM

    I have a better deal though, I get unlimited broadband/talk/line rental for £5.30 a month.

    One thing I will say is that their hub is total crap. No GBit LAN, no dual band WiFi, and the modem doesn't seem to be much use either as it likes to be right next to the master socket.
    Originally posted by lstar337


    The Sky modem is brilliant compared to PlusNet's, which even looks cheap.


    That is a good deal you have (new customer ?). I paid £8.70 for ADSL and line (former free and latter half price), but at the end of 12 months the only offer was free ADSL, so I left.
    • anactuary
    • By anactuary 18th May 17, 4:36 PM
    • 634 Posts
    • 161 Thanks
    anactuary
    • #8
    • 18th May 17, 4:36 PM
    • #8
    • 18th May 17, 4:36 PM
    Sky was good when I was with them.

    The current deal is good, but previously there's been a £50 credit onto your bill too.
    • lstar337
    • By lstar337 18th May 17, 5:29 PM
    • 3,263 Posts
    • 1,756 Thanks
    lstar337
    • #9
    • 18th May 17, 5:29 PM
    • #9
    • 18th May 17, 5:29 PM
    The Sky modem is brilliant compared to PlusNet's, which even looks cheap.
    Originally posted by teddysmum
    Not as good as the BT home hub I had before, and it is missing the key features above.

    That is a good deal you have (new customer ?).
    Originally posted by teddysmum
    Yeah, it was the last MSE deal. It was like the current deal but with a £50 credit on the bill.
    • Ken68
    • By Ken68 18th May 17, 5:32 PM
    • 6,285 Posts
    • 3,988 Thanks
    Ken68
    Have been with Sky now about 3 months.OK. Speed slightly faster than with Plusnet, and terrific price , after £50 credit £5.50 a month for line rental and broadband. Calls extra. No dropouts so far or freezing. Would recommend.
    • HonestJohn
    • By HonestJohn 20th May 17, 4:24 PM
    • 237 Posts
    • 78 Thanks
    HonestJohn
    I am currently with Sky having switched from TalkTalk. My speed is slightly higher and they have been 100% reliable. I can recommend them.
    We are all in the gutter, but some of us are looking at the stars.
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