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  • FIRST POST
    • K9sandFelines
    • By K9sandFelines 17th May 17, 12:05 PM
    • 1,809Posts
    • 15,352Thanks
    K9sandFelines
    Flow energy
    • #1
    • 17th May 17, 12:05 PM
    Flow energy 17th May 17 at 12:05 PM
    Anybody in the UK use Flow energy company? Been quoted £11 a month less if i switch to these; but would like some pointers from actual people who are with them.
    Last edited by K9sandFelines; 17-05-2017 at 12:09 PM.
    GC 2017 (£4,000 (£2150.55)) Jan £346.72 Feb £241.99 Mar £280.29 Apr £196.58 (app.) May £232.77 Jun £191.14 Jul £280.45 Aug £362.70 Sep £258.16 Oct + Smart Pass £1.99 x 9 = £17.91

    ~ Still learning the art of frugality ~
Page 1
    • footyguy
    • By footyguy 17th May 17, 12:18 PM
    • 3,661 Posts
    • 1,460 Thanks
    footyguy
    • #2
    • 17th May 17, 12:18 PM
    • #2
    • 17th May 17, 12:18 PM
    Forum search is available here:
    http://forums.moneysavingexpert.com/search.php

    Here's one such result that may assist
    Add your feedback on energy supplier Flow
    • K9sandFelines
    • By K9sandFelines 17th May 17, 9:36 PM
    • 1,809 Posts
    • 15,352 Thanks
    K9sandFelines
    • #3
    • 17th May 17, 9:36 PM
    • #3
    • 17th May 17, 9:36 PM
    Forum search is available here:
    http://forums.moneysavingexpert.com/search.php

    Here's one such result that may assist
    Add your feedback on energy supplier Flow
    Originally posted by footyguy
    Cheers footyguy, i did search but it was unsuccessful
    GC 2017 (£4,000 (£2150.55)) Jan £346.72 Feb £241.99 Mar £280.29 Apr £196.58 (app.) May £232.77 Jun £191.14 Jul £280.45 Aug £362.70 Sep £258.16 Oct + Smart Pass £1.99 x 9 = £17.91

    ~ Still learning the art of frugality ~
    • foreversummer
    • By foreversummer 18th May 17, 5:01 PM
    • 792 Posts
    • 348 Thanks
    foreversummer
    • #4
    • 18th May 17, 5:01 PM
    • #4
    • 18th May 17, 5:01 PM
    I changed over to them last December. No problems whatsoever. A very smooth switch and apart from submitting monthly meter readings which I do on their website I haven't had any other dealings with them.

    Have never had a reason to speak with them so can't comment on what they are like on the telephone. Basic website but that's all I need.

    Would highly recommend on that basis.

    Foreversummer
    • macman
    • By macman 19th May 17, 9:57 AM
    • 41,321 Posts
    • 16,984 Thanks
    macman
    • #5
    • 19th May 17, 9:57 AM
    • #5
    • 19th May 17, 9:57 AM
    What they estimate per month is not relevant. What matters is the actual annual cost, based on your usage and region. Use any comp site to do the maths for you.
    No free lunch, and no free laptop
    • Scatty1
    • By Scatty1 9th Jun 17, 6:59 AM
    • 2 Posts
    • 0 Thanks
    Scatty1
    • #6
    • 9th Jun 17, 6:59 AM
    • #6
    • 9th Jun 17, 6:59 AM
    I changed to Flow at the beginning of May. They have yet to add my meter readings I provided on May 30th as apparently the "National database is currently updating and my readings cannot be validated"
    This takes at least 10 days...... Seriously????? Are they having a laugh??????
    Also requested that my DD be taken on 2nd monthly (purely for my convenience) It took them 7 days to reply, and then said they couldn't do it unless I emailed their payments department, as due to data protection, my request via the 'contact us' link on my account home page is not classed as "being from me"
    Not sure I have much faith in these guys and am beginning to regret my move to them......����
    • Neil49
    • By Neil49 9th Jun 17, 9:38 PM
    • 1,203 Posts
    • 591 Thanks
    Neil49
    • #7
    • 9th Jun 17, 9:38 PM
    • #7
    • 9th Jun 17, 9:38 PM
    I switched to Flow in March. It took a while for the online account to get up and running and allow me to input my monthly meter readings but part of this was due to my previous supplier being slow to initiate the switch and my gas supply being supplied through a transporter (basically a third party which is common in new build estates). This is known to slow things down.

    Now its all up and running without any problems.
    • fishybusiness
    • By fishybusiness 9th Jun 17, 10:11 PM
    • 1,119 Posts
    • 694 Thanks
    fishybusiness
    • #8
    • 9th Jun 17, 10:11 PM
    • #8
    • 9th Jun 17, 10:11 PM
    Been with Flow just over a year, no problems.

    Previously with Scottish Power who give plenty of info with the online account. Flow give less info, simpler system, works fine, still the cheapest supplier for our needs.
    • Kittyhawk75
    • By Kittyhawk75 12th Jun 17, 8:43 AM
    • 1 Posts
    • 0 Thanks
    Kittyhawk75
    • #9
    • 12th Jun 17, 8:43 AM
    • #9
    • 12th Jun 17, 8:43 AM
    FLOW - avoid them! Switched to them on 11th January 2017, they didn't take any DD payments until middle of March, I had to email them twice- the first reply didn't even address the issue of why no payment taken, the second reply said there had been' an issue in the set up of DD payments'. I have also had problems in them not taking account of readings I have submitted. It is the first time I have switched energy company and quite frankly regret doing it, I would not recommend this company and as soon as my contract time is up I will be leaving them.
    Last edited by Kittyhawk75; 12-06-2017 at 8:46 AM. Reason: wanted to name the company on post
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