Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • crechat39
    • By crechat39 16th May 17, 6:12 PM
    • 1Posts
    • 0Thanks
    crechat39
    Who is responsible?
    • #1
    • 16th May 17, 6:12 PM
    Who is responsible? 16th May 17 at 6:12 PM
    We are haviing an extension built at the house we.'ve lived in for 15 years. The electrician working on site has said that the meter has not been installed properly. Obviously we contacted our current supplier who have said it is not their responsibilty because they didn't install it. We've no idea who did.
    Whose responsibity is it for heavens sake? Where can I get a definitive answer from somewhere before I tackle them in another 4hour marathon call?
Page 1
    • stewie_griffin
    • By stewie_griffin 16th May 17, 7:24 PM
    • 510 Posts
    • 154 Thanks
    stewie_griffin
    • #2
    • 16th May 17, 7:24 PM
    • #2
    • 16th May 17, 7:24 PM
    It might not be the fault of your current supplier but like it or not they've got to put it right, no one else is allowed to touch your meter. Did the electrician explain how it's not been installed correctly?
    • footyguy
    • By footyguy 17th May 17, 10:35 AM
    • 3,307 Posts
    • 1,277 Thanks
    footyguy
    • #3
    • 17th May 17, 10:35 AM
    • #3
    • 17th May 17, 10:35 AM
    We are haviing an extension built at the house we.'ve lived in for 15 years. The electrician working on site has said that the meter has not been installed properly. Obviously we contacted our current supplier who have said it is not their responsibilty because they didn't install it. We've no idea who did.
    Whose responsibity is it for heavens sake? Where can I get a definitive answer from somewhere before I tackle them in another 4hour marathon call?
    Originally posted by crechat39
    Welcome to MSE

    I'm sure the electrician who advised you there was something wrong will be able to assist you further on explaining how to have it corrected.

    Good luck!
    • dogshome
    • By dogshome 17th May 17, 12:39 PM
    • 2,817 Posts
    • 1,418 Thanks
    dogshome
    • #4
    • 17th May 17, 12:39 PM
    • #4
    • 17th May 17, 12:39 PM
    The meter is owned by the Elec. Distribution Co for your area and how it's fitted on the Incoming Supply Side is their responsibilty - The Outgoing Side is your responsibilty

    Your contactwith the Distribution Co has to be through your supplier, and most suppliers simply pass the problem up the chain at no cost to the customer
    (Unless it is the customer who's damaged the meter)

    However some of the newer suppliers will make charges, ( are you with First Utility by any chance )
    First action to get a written report from your electricianand post a copy to your supplier - also posting it on this site should help because if it's a matter of fire risk or householder safety, their refusal to act will bring down the wrath of the gods
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

126Posts Today

1,450Users online

Martin's Twitter