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    • Heinz
    • By Heinz 1st Oct 07, 1:26 PM
    • 10,984 Posts
    • 4,421 Thanks
    Heinz
    • #2
    • 1st Oct 07, 1:26 PM
    • #2
    • 1st Oct 07, 1:26 PM
    does anyone know the way to remove 1571 the Bt answering thing from your telephone line.I have tried via myaccount>calling features but it comes up with call the automated 0800 789 456 number ,on this number there isnt an option to remove the thing from your line.I dont want to go through calling BT INDIA any more!! any ideas?
    Originally posted by smudger1964
    I tried online to remove 1571 but failed like you.

    In the end, I used their online 'ask a question' system to ask how it could be done because, although 'turn-on-able' online, there didn't appear to be an online 'turn-off-able' option.

    The next I knew, they'd turned it off!

    They never bothered to reply to my question but I wasn't worried about that.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • smudger1964
    • #3
    • 1st Oct 07, 1:36 PM
    • #3
    • 1st Oct 07, 1:36 PM
    thanks where can i find the "ask a question" please
    • Heinz
    • By Heinz 1st Oct 07, 1:40 PM
    • 10,984 Posts
    • 4,421 Thanks
    Heinz
    • #4
    • 1st Oct 07, 1:40 PM
    • #4
    • 1st Oct 07, 1:40 PM
    If the link doesn't time expire, try HERE.
    Last edited by Heinz; 01-10-2007 at 1:42 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • smudger1964
    • #5
    • 1st Oct 07, 1:53 PM
    • #5
    • 1st Oct 07, 1:53 PM
    thank you for your help just sent them a request through that link
  • Jemma-T
    • #6
    • 1st Oct 07, 7:54 PM
    • #6
    • 1st Oct 07, 7:54 PM
    Isn't it strange that we can't remove it online? Especially since it's no longer "free".

    I too emailed them and got an answer with a day saying it would be turned off and it was within a few hours.
    • Doc N
    • By Doc N 4th Mar 09, 7:56 PM
    • 5,052 Posts
    • 15,775 Thanks
    Doc N
    • #7
    • 4th Mar 09, 7:56 PM
    • #7
    • 4th Mar 09, 7:56 PM
    Thanks for this, Heinz - still useful after all this time!
  • Abbafan1972
    • #8
    • 15th Mar 09, 4:44 PM
    • #8
    • 15th Mar 09, 4:44 PM
    I am not bothered about 1571, so will cancel that. I'm being charged 0.85 for that. We have caller display and am being for that. Both services are listed as free though. :confused:
    Wins for 2012:- DVD, 100 Cheque, Adidas Toiletries, Nintendo 3DS & 2 Games, Smartphone gloves, Leee John book & CD, Pure Sensia Connect Radio
    Wins for 2013:- 20 M&S Voucher, Gremlins Blu Ray, 100 ASDA gift card.
    Wins for 2014:- BHS 20 Gift Card, W**k sock Village candle melts
    • Heinz
    • By Heinz 15th Mar 09, 4:55 PM
    • 10,984 Posts
    • 4,421 Thanks
    Heinz
    • #9
    • 15th Mar 09, 4:55 PM
    • #9
    • 15th Mar 09, 4:55 PM
    Both services are listed as free though. :confused:
    Originally posted by Abbafan1972
    Provided you make the necessary number of calls via BT (2/month or 6/quarter if you're billed quarterly).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Abbafan1972
    Yeah we have Sky talk, but if we cancel that our Sky Broadband will go up to 10 instead of 5.

    We get billed monthly with BT.

    I can remember a code, something like 1280. Is that the code you put before making a call through BT or is it something different?
    Wins for 2012:- DVD, 100 Cheque, Adidas Toiletries, Nintendo 3DS & 2 Games, Smartphone gloves, Leee John book & CD, Pure Sensia Connect Radio
    Wins for 2013:- 20 M&S Voucher, Gremlins Blu Ray, 100 ASDA gift card.
    Wins for 2014:- BHS 20 Gift Card, W**k sock Village candle melts
    • Heinz
    • By Heinz 15th Mar 09, 5:28 PM
    • 10,984 Posts
    • 4,421 Thanks
    Heinz
    Yeah we have Sky talk, but if we cancel that our Sky Broadband will go up to 10 instead of 5.

    We get billed monthly with BT.

    I can remember a code, something like 1280. Is that the code you put before making a call through BT or is it something different?
    Originally posted by Abbafan1972
    1280 doesn't work with Sky Talk any longer - Sky changed from CPS to WCLI to stop that and, thereby, to ensure users paid their excessive prices for 0845 and 0870 calls.

    Update 3-8-09. Sky now includes 0870 calls in its Sky Talk call packages.

    http://www.sky.com/Assets/PDF/StaticFiles/5434510.pdf
    Last edited by Heinz; 03-08-2009 at 3:26 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ACDeag
    1280 doesn't work with Sky Talk any longer - Sky changed from CPS to WCLI to stop that and, thereby, to ensure users paid their excessive prices for 0845 and 0870 calls.
    Originally posted by Heinz
    18185 will still work for 0845/0870 wont it?
  • jhp
    18185 will still work for 0845/0870 wont it?
    Originally posted by ACDeag
    If you have your line rental with BT yes indirect access via 18185 will definitely work as BT have to allow access.

    If you have your line rental with Sky it works at moment but they could bar access if they wished.
  • Abbafan1972
    Our line rental is through BT.

    So 18185 should work?
    Wins for 2012:- DVD, 100 Cheque, Adidas Toiletries, Nintendo 3DS & 2 Games, Smartphone gloves, Leee John book & CD, Pure Sensia Connect Radio
    Wins for 2013:- 20 M&S Voucher, Gremlins Blu Ray, 100 ASDA gift card.
    Wins for 2014:- BHS 20 Gift Card, W**k sock Village candle melts
  • Abbafan1972
    Well I dialled 18185 and a recorded message told me I had to register my phone number online with a credit/debit card and directed me to This website :confused:

    Can someone tell me how I can make 2 chargeable calls through BT?
    Wins for 2012:- DVD, 100 Cheque, Adidas Toiletries, Nintendo 3DS & 2 Games, Smartphone gloves, Leee John book & CD, Pure Sensia Connect Radio
    Wins for 2013:- 20 M&S Voucher, Gremlins Blu Ray, 100 ASDA gift card.
    Wins for 2014:- BHS 20 Gift Card, W**k sock Village candle melts
    • Heinz
    • By Heinz 23rd Mar 09, 4:33 PM
    • 10,984 Posts
    • 4,421 Thanks
    Heinz
    Well I dialled 18185 and a recorded message told me I had to register my phone number online with a credit/debit card and directed me to This website :confused:
    Originally posted by Abbafan1972
    18185 is cheap, but not a free service. You have to register for an account with them online in order to use it.
    Can someone tell me how I can make 2 chargeable calls through BT?
    Originally posted by Abbafan1972
    As I said in post #11, you can't because, although you pay line rental to BT, you have a CPS calls provider which now uses WCLI - so the 1280 prefix to 'hop back onto BT' doesn't work.

    However, diamonds found a workaround - a BT Chargecard (see HERE).

    Update 17/8/09. BT company representative has now done an about-turn on this and confirmed that chargecard calls do NOT count as chargeable calls. http://forums.moneysavingexpert.com/...3&postcount=11
    Last edited by Heinz; 17-08-2009 at 8:56 PM.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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