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  • FIRST POST
    • lollyhev
    • By lollyhev 13th May 17, 1:21 AM
    • 3Posts
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    lollyhev
    ParkingEye letter and now EQUITA letter. advice on what I need to do please
    • #1
    • 13th May 17, 1:21 AM
    ParkingEye letter and now EQUITA letter. advice on what I need to do please 13th May 17 at 1:21 AM
    [FONT="Century Gothic"]I have read through the threads, however I am very confused over my situation and felt the need to ask for advice please.

    My Partner was driving my car on the date stated in the Parking Charge Notice. We received a letter which said time in car park was 2 hours and 1 minute. I can't see that it states what offence occurred as the wording seems very sketchy and not specific to our vehicle/circumstance.

    Instead it simply says ; 'by either not purchasing the appropriate parking time or by remaining at the car park for longer than permitted, in accordance with the terms and conditions set out in the signage, the Parking Charge is now payable to ParkingEye Ltd) as the creditor'.

    The date of the event is stated as 16/07/2015. We ignored the letter as we didn't receive a copy until we moved house and got the letter in December 2016, with which they enclosed (as stated by them) the original Parking Charge Notice. We didn't take any actions upon receiving this letter as it was the date of my Grandad's funeral (not relevant) but my partner had taken my young son to the retail park before returning to us at the wake. It was in an area we are not familiar with as we live in a completely different county. At the point in December it was over a year prior to that point, to which he couldn't remember the car park, but was certain that he would have paid as he usually does when in a car park if it is pay and display. We also ignored the letter as it wasn't actually clear to what was the reason of the charge as it said as I already stated 'by either not purchasing or by remaining in the car park for longer than permitted'. They attached photographs of my vehicle apparently dated and with times of arrival and departure (of course none to my partners recollection due to the time passed).

    I am growing concerned as I have now received a letter from a company called EQUITA referring to Parking eye ltd writing to us and that we now need to pay an outstanding sum of £145.00 in full. **further down the page it states 'if you cannot pay the debt in full at present and are experiencing financial difficult, please call us immediately to discuss payment of this debt'.
    In the letter they say 'if you do not take action to resolve this matter immediately, we may recommend to Parking Eye Ltd that they commence enforcement action against you. this could involve legal action through the County Court'.

    I do not know what my reaction should be to these letters and what even my actions should be. It is worrying me, but I am also concerned as to whether things are being done correctly. There is no explanation as to why my information has been passed to EQUITA, as they do not explain themselves as debt collectors in any way, nor do they quote the details of the reason for the charge in their letter to me (e.g. date/time/charge or even explanation of the cost being £145).
    **Letter from Parking eye stated £50 to be paid within 14 days, or £85, there is nowhere that states on any of the paperwork explanation of how charges may go up in any way.

    I am sorry for the huge information above, and apologies if it does not make much sense, I am slightly stressing and confused and trying to wrack my brains around this, and also that £145 is a lot of money to have to pay if it comes to us having to.

    Thanks in advance for any advice that can be offered.
Page 1
    • IamEmanresu
    • By IamEmanresu 13th May 17, 7:35 AM
    • 1,481 Posts
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    IamEmanresu
    • #2
    • 13th May 17, 7:35 AM
    • #2
    • 13th May 17, 7:35 AM
    Equita letters usually go nowhere unless anyone else knows differently.
    Life's for living, get on with it rather than worrying about these. If they hassle, counter claim.
    • fisherjim
    • By fisherjim 13th May 17, 8:16 AM
    • 2,413 Posts
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    fisherjim
    • #3
    • 13th May 17, 8:16 AM
    • #3
    • 13th May 17, 8:16 AM
    The alleged debt has not really been passed to Equita they, and Parking Eye are both owned by that greedy juggernaut that is trying to take over the world, Capita (also known by some as Crapita).

    So basically Parking Eye are using their in house debt collectors to put the frighteners on.

    This is also thought by some to be against the rules as they are double charging for the same Parking charge.

    The charge is now £145 as they have put on their debt collectors scam charge on top, you certainly should not be paying this.

    Debt collectors can be ignored they can do nothing only send silly letters, and the usual feeling on here is that when Parking Eye, who are nasty and take more people to the small claims court than any PPC, it's because they can't or would likely fail in a court claim.

    Maybe the fact you live in another country put paid to that!

    Pity you didn't come here first and not ignore, but what's done is done, someone else will come along soon, but I think ignore and see what happens, but what ever you do do not phone either of them that is very important.
    Last edited by fisherjim; 13-05-2017 at 8:26 AM.
    To quote the words of the great Count Arthur Strong "You Couldn't make it up"
    • Umkomaas
    • By Umkomaas 13th May 17, 8:40 AM
    • 14,573 Posts
    • 22,931 Thanks
    Umkomaas
    • #4
    • 13th May 17, 8:40 AM
    • #4
    • 13th May 17, 8:40 AM
    Debt collectors can be ignored they can do nothing only send silly letters, and the usual feeling on here is that when Parking Eye, who are nasty and take more people to the small claims court than any PPC, it's because they can't or would likely fail in a court claim.
    Definitely +1 on the above.

    While you might not think it at this stage @lollyhev, PE having put Equita into play is rather good news (or perhaps not such bad news) for you.

    PE are ordinarily so swift to sue through the small claims court that we very rarely see PE cases with a debt collector becoming involved. On top of which, in those cases we have seen where a debt collector has become involved, I can't remember any that have progressed to the small claims court.

    I know it was a long time in the past and recollection might be hazy, but was this an Aldi car park by chance? The reason I ask is that despite dealing with hundreds of PE/Aldi cases, we have never seen one appear at the small claims court. We are convinced that Aldi have refused PE permission to sue their customers.

    If your PCN is not from an Aldi car park, would you care to share the type of car park it was and if it was attached to an obvious main landholder (large store, or hotel, restaurant, shopping centre etc). It will add to the intelligence we build up here so we can give those soon to travel along the path you now walk, the best, most accurate and most up to date advice to fight their PCN.

    Turning to yours and Equita - as others have said (and will say) - it should be ignored, do not make any contact with them. If PE defy the logic we are applying in the advice we are giving you, and serve court papers, please do come back - there is real help available to you to defend yourself, free of charge.
    Last edited by Umkomaas; 13-05-2017 at 8:44 AM.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • lollyhev
    • By lollyhev 13th May 17, 10:57 AM
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    lollyhev
    • #5
    • 13th May 17, 10:57 AM
    • #5
    • 13th May 17, 10:57 AM
    UMKOMAAS it was a retail park 'Crown Wharf Shopping Park' in Walsall. Thank you to you and others for advice. I guess you just have the typical image of people knocking your door demanding money when thinking of debt collectors and this slightly scares me.

    Thank you for advice I will ignore and will repost if I get any other information especially regarding court papers which I hope I won't.

    Is there a time period of which they have to do things by? As this is almost 2 years ago now. Also now I've received one from EQUITA is it typical to receive numerous ones from now on? Just wondering if theres experience of a system they usually run by as to know whether to be expecting court papers or not.
    • waamo
    • By waamo 13th May 17, 10:57 AM
    • 2,018 Posts
    • 2,437 Thanks
    waamo
    • #6
    • 13th May 17, 10:57 AM
    • #6
    • 13th May 17, 10:57 AM
    Equita is Parking Eye. They are the same company. Parking Eye tend to use Equita letters when they have no intention on carrying out their threats, often because their contract does not allow them to.

    Of course this may change at some point but so far the best course of action has been to sit tight.
    This space for hire.
    • fisherjim
    • By fisherjim 13th May 17, 11:37 AM
    • 2,413 Posts
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    fisherjim
    • #7
    • 13th May 17, 11:37 AM
    • #7
    • 13th May 17, 11:37 AM
    Equita cannot take you to court.
    You are likely to get a number of silly letters from them then it will eventually stop.
    PE can carry on pestering for another 4 years.
    Debt collectors do not turn up on door steps, that is bailiffs, these are not the same.
    You have been told numerous times now to ignore tame debt collectors stop over thinking it.

    If you live outside the uk you PE are not likely to take you to court anyway.
    To quote the words of the great Count Arthur Strong "You Couldn't make it up"
    • lollyhev
    • By lollyhev 13th May 17, 2:27 PM
    • 3 Posts
    • 0 Thanks
    lollyhev
    • #8
    • 13th May 17, 2:27 PM
    • #8
    • 13th May 17, 2:27 PM
    Thank you, glad to know some more information on it, so clear to see why they manage to scam so many people.

    Thank you for putting me at ease
    • Coupon-mad
    • By Coupon-mad 13th May 17, 2:34 PM
    • 50,098 Posts
    • 63,478 Thanks
    Coupon-mad
    • #9
    • 13th May 17, 2:34 PM
    • #9
    • 13th May 17, 2:34 PM
    It was in an area we are not familiar with as we live in a completely different county. At the point in December it was over a year prior to that point, to which he couldn't remember the car park, but was certain that he would have paid as he usually does when in a car park if it is pay and display.
    Crown Wharf is pay and display but by all accounts, some areas of the car park (by the restaurant?) do not make that clear at all - and in the dark any terms are illegible and any P&D machines hidden in a corner. Even the entrance sign (which is big) does NOT mention £100.

    DO NOT CONTACT EQUITA. They are no-one in this; ignore them. But PE do sue people.

    What happened when you complained to the site agent who cancel PE tickets all the time? The one mentioned on other recent Crown Wharf threads, found by searching the forum for 'Crown Wharf'?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MD001
    • By MD001 13th May 17, 4:41 PM
    • 2 Posts
    • 0 Thanks
    MD001
    All these posts are very interesting, thank you.

    I have just had my POPLA appeal rejected. My wife parked the car in Morrisons, paid and left within the time period and we still have the ticket as proof. However, she entered the car registration for our other car. I wrote to them and explained exactly what had happened. Initially they offered me a reduced £20 fine, but I was adamant and refused that. They would not back down and now POPLA have rejected the appeal. I cannot understand how this has been rejected, as they clearly have photos of the car entering and exiting and as such dont have photos of the other car, yet are happy to receive the £1 parking fee.

    Citizen's Advice say "You should pay your parking ticket" if you formal appeal has been rejected. I have a good mind to sue them for the £1 parking ticket that I paid and have as proof.
    • Fruitcake
    • By Fruitcake 13th May 17, 5:09 PM
    • 40,304 Posts
    • 80,504 Thanks
    Fruitcake
    All these posts are very interesting, thank you.

    I have just had my POPLA appeal rejected. My wife parked the car in Morrisons, paid and left within the time period and we still have the ticket as proof. However, she entered the car registration for our other car. I wrote to them and explained exactly what had happened. Initially they offered me a reduced £20 fine, but I was adamant and refused that. They would not back down and now POPLA have rejected the appeal. I cannot understand how this has been rejected, as they clearly have photos of the car entering and exiting and as such dont have photos of the other car, yet are happy to receive the £1 parking fee.

    Citizen's Advice say "You should pay your parking ticket" if you formal appeal has been rejected. I have a good mind to sue them for the £1 parking ticket that I paid and have as proof.
    Originally posted by MD001
    Your case is completely different to the one started by the original poster. If you need advice on what to do next, you should start your own thread after reading the Sticky thread for NEWBIES.

    What you should not do is pay the scammers.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Staceyh16
    • By Staceyh16 19th Jul 17, 4:29 PM
    • 1 Posts
    • 0 Thanks
    Staceyh16
    I have read through various forums regarding crown wharf carpark after receiving a parking ticket from parking eye. As everyone advises I haven't acknowledged any letters, including ones sent afterwards from Equita. The latest letter I received today says they are passing the matter back to parking eye with the recommendation that they proceed with additional enforcement/litigation action for £145.00. Are they still just trying to scare me? Any advice would be appreciated! Thank you.
    • pappa golf
    • By pappa golf 19th Jul 17, 4:56 PM
    • 7,291 Posts
    • 7,446 Thanks
    pappa golf
    I have read through various forums regarding crown wharf carpark after receiving a parking ticket from parking eye. As everyone advises I haven't acknowledged any letters, including ones sent afterwards from Equita. The latest letter I received today says they are passing the matter back to parking eye with the recommendation that they proceed with additional enforcement/litigation action for £145.00. Are they still just trying to scare me? Any advice would be appreciated! Thank you.
    Originally posted by Staceyh16
    lollyhev , have you lost your log on details?
    • Lchicken
    • By Lchicken 13th Sep 17, 3:27 PM
    • 1 Posts
    • 0 Thanks
    Lchicken
    Parking eye and equita letter
    Hi all,
    I've recently had the same problem with parking eye followed by a letter from equita and now have no idea what to do.
    The parking eye charge was from an NHS hospital car park (owned by PE) that only provides max four hour parking or staff parking. I was a student nurse on placement and had to undertake the same hours as staff, so parked in staff car park and had the ward admin email the internal parking eye advisor to register my car ref for the time I was there. However, the admin didn't state clearly the dates I was there and I began to recieve fines. I appealed to PE, giving them a full explaination and contact no for the ward I was on. They only appealed for the one day however and not the full time that I was there, with the dates given to them in the appeal.
    I've now received a letter from equita asking for payment on PEs behalf. It doesn't state the cost nor does it state the date of said parking charge. The letter is also addressed to the wrong address (my mums) and I've recently changed my surname so the name is also incorrect.
    Does anyone have any advice on what I can do? I feel stuck at the moment as PE will not let me appeal again as they've already accepted the appeal but only for the one date and the four weeks I was there. I have timesheets signed by a registered nurse on the ward and a contact number for them but no way of getting this over to PE unless I write to them as the jammy !!!!!!s don't have a contact number please help?
    • Quentin
    • By Quentin 13th Sep 17, 3:38 PM
    • 32,808 Posts
    • 16,839 Thanks
    Quentin
    Don't attempt to hijack someone elses thread like this


    Everyone is politely asked to read up in the newbies faq thread near the top of the forum
    Read up there on the game you are caught up in and how to deal with this.


    Then if you have any questions start your own thread
    • pogofish
    • By pogofish 13th Sep 17, 4:17 PM
    • 7,522 Posts
    • 7,558 Thanks
    pogofish
    Does anyone have any advice on what I can do?
    Originally posted by Lchicken
    Do what you agreed to on signup - i.e. Read the Newbies Sticky and start your own thread!
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