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    • Tron1969
    • By Tron1969 3rd May 17, 9:49 AM
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    Tron1969
    PRA Group & MBNA Card Debt
    • #1
    • 3rd May 17, 9:49 AM
    PRA Group & MBNA Card Debt 3rd May 17 at 9:49 AM


    I have been on a DMP with Stepchange for about a year and everything has been going ok.


    One of the Debts is for Approx £16,000 with MBNA and they agreed to freeze interest and I am currently paying them back £110 a month.


    My MBNA card was transferred from a Santander card I would think about 20 years ago.


    Recently I received a letter from PRA Group saying they have taken over the Management of my Debt but MBNA are still the legal owners of it. They advised they would contact anyone acting on my behalf if I were in a plan. Currently Stepchange have not been advised of this and payments are continuing to MBNA.


    PRA group have started calling me and leaving messages for me to contact them (most recently they called on Bank holiday Monday)



    Has anyone had any experience/advice of PRA.




Page 2
    • Tron1969
    • By Tron1969 5th Jul 17, 1:01 PM
    • 38 Posts
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    Tron1969
    Just an update. PRA were administering the debt for MBNA but as soon as I requested CCA request it looks like the debt has now been sold to PRA and they are now the legal opwners of the debt. Does that sound like MBNA know it is not enforceable. Also what sort of value would they sell a £15k debt for?
    • Tron1969
    • By Tron1969 7th Jul 17, 11:59 AM
    • 38 Posts
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    Tron1969
    can anyone answer my previous question? Thanks
    • sourcrates
    • By sourcrates 7th Jul 17, 12:10 PM
    • 12,432 Posts
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    sourcrates
    can anyone answer my previous question? Thanks
    Originally posted by Tron1969
    No, that kind of information is a private buisness agreement between the two parties.

    It's usually pennies in the pound though.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • StopIt
    • By StopIt 7th Jul 17, 12:22 PM
    • 1,371 Posts
    • 1,169 Thanks
    StopIt
    It'll likely be an agreement where PRA takes on the management of MBNA's debts in return for the right to buy them later on. It doesn't imply they don't think it's an enforceable debt.


    As stated, it'll be cheap. But if it's enforceable it'll make no odds. If the CCA doesn't get answered then it's a write-off either way.
    • poppasmurf_bewdley
    • By poppasmurf_bewdley 7th Jul 17, 12:23 PM
    • 5,037 Posts
    • 5,191 Thanks
    poppasmurf_bewdley
    Just an update. PRA were administering the debt for MBNA but as soon as I requested CCA request it looks like the debt has now been sold to PRA and they are now the legal opwners of the debt. Does that sound like MBNA know it is not enforceable. Also what sort of value would they sell a £15k debt for?
    Originally posted by Tron1969
    It certainly sounds as though MBNA now think the account is unenforceable. As for how much the DCA would pay, well how much would you pay for a £15k account that hasn't been paid for 20 years? Me - 15 quid max, and it would be worth the punt.
    "Annual income twenty pounds, annual expenditure nineteen pounds nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds nought and six, result misery." Mr Wilkins Micawber in David Copperfield by Charles Dickens.
    • Tron1969
    • By Tron1969 7th Jul 17, 3:01 PM
    • 38 Posts
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    Tron1969
    Previously in the Thread PRA said the following:-


    I have now got the following response from PRA who say they were acting on behalf of MBNA (but this reads as if they now own the debt??)


    What should I now do as they are still on my DMP, do I take them off it until they contact me again? what does this actually mean?


    You have advised us that you believe the debt is unenforceable, I have requested a copy of your Consumer Credit Agreement (CCA) from the original vendor. We are currently unable to provide your agreement this means that we have classified your debt as currently “unenforceable”, which means that we were unable to take court action against you to recover the outstanding balance.

    Despite the debt being unenforceable, we are still legally entitled to:

    Contact you and ask you to repay what you owe
    Pass your details onto a third party debt collection agency
    Update your credit reference report (as appropriate)

    You should also be aware that the original creditor may be able to provide us with information in future, at which time we will class your debt as enforceable and take appropriate action where necessary (including but not limited to court action to recover the outstanding balance owed to us).

    In the meantime your account will remain on hold until we receive a response from the original vendor regarding your CCA
    • sourcrates
    • By sourcrates 7th Jul 17, 3:20 PM
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    sourcrates
    Doesn't mean anything.

    They are requesting the CCA agreement from the original creditor.

    They may be able to supply it, they may not, wait and see.

    Up to you if you continue paying or not.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • maia_evo
    • By maia_evo 8th Jul 17, 5:11 PM
    • 76 Posts
    • 200 Thanks
    maia_evo
    I too have an MBNA credit card debt which had been past to PRA Group for collection about a year ago. I must say that PRA Group were very good to deal with and never pushed for payment, giving me time to set arrangements up for repayment. I paid back about £1000 until such time I had no spare cashflow.

    That's when I found this site. Thanks to this thread and some others, I sent off a CCA letter to PRA group. Got a very odd reply in the post today.

    The letter starts "We thank you for your recent contact and are pleased to confirm that the payment plan of £50.00 commencing on 23/07/2017 has been set up. As discussed, there is currently no automatic payment method on your account" letter then goes on to say about setting up direct debit etc for a "continuous payment authority"

    First thing. I sent a CCA standard letter. I have not discussed anything with anyone, nor have I requested a payment plan.

    So my question to those more experienced than myself. Are they likely trying it on knowing they won't get the paperwork and £50 a month, based on my previous amounts already paid I'd likely feel grateful for?

    Like others I've had card for decades, can't even remember the name of business when I first started using it. I estimate 20 plus years.

    Do I write back and state the facts I've laid out above re not discussing anything with anyone and reiterating my CCA request?

    If I accepted their offer of £50 per month payment plan, could they then sell it on again and I'd need to start again with another collection company if I can't afford to pay it off in full?

    The current balance is £9900 so would take 16.5 years to clear at £50 a month!

    Thanks in advance for any thoughts on this.

    PS: thought best to add into this thread than start another to keep all responses in one place to help future visitors.
    • sourcrates
    • By sourcrates 8th Jul 17, 6:13 PM
    • 12,432 Posts
    • 11,837 Thanks
    sourcrates
    I too have an MBNA credit card debt which had been past to PRA Group for collection about a year ago. I must say that PRA Group were very good to deal with and never pushed for payment, giving me time to set arrangements up for repayment. I paid back about £1000 until such time I had no spare cashflow.

    That's when I found this site. Thanks to this thread and some others, I sent off a CCA letter to PRA group. Got a very odd reply in the post today.

    The letter starts "We thank you for your recent contact and are pleased to confirm that the payment plan of £50.00 commencing on 23/07/2017 has been set up. As discussed, there is currently no automatic payment method on your account" letter then goes on to say about setting up direct debit etc for a "continuous payment authority"

    First thing. I sent a CCA standard letter. I have not discussed anything with anyone, nor have I requested a payment plan.

    So my question to those more experienced than myself. Are they likely trying it on knowing they won't get the paperwork and £50 a month, based on my previous amounts already paid I'd likely feel grateful for?

    Like others I've had card for decades, can't even remember the name of business when I first started using it. I estimate 20 plus years.

    Do I write back and state the facts I've laid out above re not discussing anything with anyone and reiterating my CCA request?

    If I accepted their offer of £50 per month payment plan, could they then sell it on again and I'd need to start again with another collection company if I can't afford to pay it off in full?

    The current balance is £9900 so would take 16.5 years to clear at £50 a month!

    Thanks in advance for any thoughts on this.

    PS: thought best to add into this thread than start another to keep all responses in one place to help future visitors.
    Originally posted by maia_evo
    It sounds as though they have responded to the wrong letter, and you have received the wrong reply.

    Remind them it was a CCA request you sent.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • maia_evo
    • By maia_evo 24th Sep 17, 7:48 PM
    • 76 Posts
    • 200 Thanks
    maia_evo
    It sounds as though they have responded to the wrong letter, and you have received the wrong reply.

    Remind them it was a CCA request you sent.
    Originally posted by sourcrates
    Update: I sent a reminder and have had no response back. This was 10th July I have continued to pay £50 a month off the debt What do I do next?
    Take care of the here and now and the future will be taken care of.
    MFW 2017 £6000 (currently £5201) | Product Sales Target 10 (currently 2) | Tesco CC £5116.50 - £0
    • sourcrates
    • By sourcrates 24th Sep 17, 10:15 PM
    • 12,432 Posts
    • 11,837 Thanks
    sourcrates
    Update: I sent a reminder and have had no response back. This was 10th July I have continued to pay £50 a month off the debt What do I do next?
    Originally posted by maia_evo
    Why would they when your paying them £50 a month ?

    Stop paying them and tell them to respond to your CCA request.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • maia_evo
    • By maia_evo 24th Sep 17, 11:00 PM
    • 76 Posts
    • 200 Thanks
    maia_evo
    Why would they when your paying them £50 a month ?

    Stop paying them and tell them to respond to your CCA request.
    Originally posted by sourcrates
    Okay, will do. Thank you.
    • PGEaling
    • By PGEaling 26th Oct 17, 3:40 PM
    • 1 Posts
    • 0 Thanks
    PGEaling
    Attached Terms & Condition of CCA
    Hi I initially signed up with Virgin Money in 2009 and they transferred my account to MMNA. PRA Group taken over my £10,981.64. After reading around I have requested Information Section 77-79 Consumer Credit Act 1974. They received my request on 23rd of October and replied on the same day.
    The letter is standard as everyone else saying here. They returned £1 Postal Order as a goodwill gesture .

    I am bit concern about the attached document which outlines even they don't have a CCA copy they can still enforce it.
    • maia_evo
    • By maia_evo 27th Oct 17, 10:27 AM
    • 76 Posts
    • 200 Thanks
    maia_evo
    Why would they when your paying them £50 a month ?

    Stop paying them and tell them to respond to your CCA request.
    Originally posted by sourcrates
    I wrote saying I would not pay until they answered my CCA request, PRA Group confirmed back that it was unenforceable. The amount is £9750.

    Next question:
    do I go straight in an offer a full and final settlement?
    do I not pay anything monthly then offer full and final after a few months?
    do I pay a small amount each month (say £25) then offer full and final?
    do I not pay anything at all and see if they sell it on again?
    is there another option I have not thought of?

    Anyones thoughts based on knowledge or experience are appreciated. Thank you.
    • sourcrates
    • By sourcrates 27th Oct 17, 11:28 AM
    • 12,432 Posts
    • 11,837 Thanks
    sourcrates
    I wrote saying I would not pay until they answered my CCA request, PRA Group confirmed back that it was unenforceable. The amount is £9750.
    .
    Originally posted by maia_evo
    Walk away, and thank your lucky stars that they are incompetent.

    If another debt collector contacts you, simply send them a copy of the PRA letter confirming unenforcability, they will scuttle away and you wont hear from them again.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • maia_evo
    • By maia_evo 27th Oct 17, 4:02 PM
    • 76 Posts
    • 200 Thanks
    maia_evo
    Walk away, and thank your lucky stars that they are incompetent.

    If another debt collector contacts you, simply send them a copy of the PRA letter confirming unenforcability, they will scuttle away and you wont hear from them again.
    Originally posted by sourcrates
    Thank you so much for your help, you have been amazing.

    Although irrelevant as I never intend to need a good credit rating (I am debt free apart from this default on my account), but I am curious as to what happens to the credit file. Did I read somewhere that this will drop off the record after 7 years if no further payments are made?
    Take care of the here and now and the future will be taken care of.
    MFW 2017 £6000 (currently £5201) | Product Sales Target 10 (currently 2) | Tesco CC £5116.50 - £0
    • charmed1318
    • By charmed1318 27th Oct 17, 4:37 PM
    • 180 Posts
    • 29,498 Thanks
    charmed1318
    I can't say either way about a debt 20 years ago. But PRA have been great with me, especially as I requested to speak to them via email.


    • sourcrates
    • By sourcrates 27th Oct 17, 5:09 PM
    • 12,432 Posts
    • 11,837 Thanks
    sourcrates
    Thank you so much for your help, you have been amazing.

    Although irrelevant as I never intend to need a good credit rating (I am debt free apart from this default on my account), but I am curious as to what happens to the credit file. Did I read somewhere that this will drop off the record after 7 years if no further payments are made?
    Originally posted by maia_evo
    Although the debt may be unenforceable, they can still record non payment on your credit file, but this entry will disappear completely 6 years after the account defaulted.

    If a clear-ish credit record is important to you, then a settlement offer would maybe be appropriate, but as you say your not too bothered, I would just accept the good luck that's been bestowed on you.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
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