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  • FIRST POST
    • lesleygelliott
    • By lesleygelliott 20th Apr 17, 10:32 AM
    • 2Posts
    • 1Thanks
    lesleygelliott
    Thomas Cook flight cancellation
    • #1
    • 20th Apr 17, 10:32 AM
    Thomas Cook flight cancellation 20th Apr 17 at 10:32 AM
    Thomas Cook cancelled my flight in February this year, they advised the a flight would be going out 3 days earlier. I was unable to travel on the new date. I eventually managed to get a flight refund.
    I have lodged a claim for compensation via Resolva. I have today been advised that my case has been looked into and as the flight was not delayed more than 3 days my claim has not gone forward.

    Is the compensation ruling for flight delays only or for cancellation.

    Any help appreciated
Page 1
    • 111KAB
    • By 111KAB 20th Apr 17, 10:57 AM
    • 3,580 Posts
    • 1,455 Thanks
    111KAB
    • #2
    • 20th Apr 17, 10:57 AM
    • #2
    • 20th Apr 17, 10:57 AM
    Post should be on Thomas Cook thread.


    When posting on appropriate thread please advise time period (days) between cancellation and when flight was anticipated as this is determining factor.
    • lesleygelliott
    • By lesleygelliott 20th Apr 17, 1:59 PM
    • 2 Posts
    • 1 Thanks
    lesleygelliott
    • #3
    • 20th Apr 17, 1:59 PM
    • #3
    • 20th Apr 17, 1:59 PM
    I am sorry i am new to this forum, i didnt see a Thomas Cook thread.
    • JPears
    • By JPears 20th Apr 17, 2:14 PM
    • 2,776 Posts
    • 780 Thanks
    JPears
    • #4
    • 20th Apr 17, 2:14 PM
    • #4
    • 20th Apr 17, 2:14 PM
    You didn't see it because people new to the forum don't read the FAQs, post their own thread and the relevant airline threads get pushed further down.
    Unfortunately, due to the stupid way MSE forums are organised, they won't make the relevant airlines threads into stickies.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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