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  • FIRST POST
    • kford224
    • By kford224 20th Apr 17, 10:31 AM
    • 214Posts
    • 120Thanks
    kford224
    Dodgy Builder!
    • #1
    • 20th Apr 17, 10:31 AM
    Dodgy Builder! 20th Apr 17 at 10:31 AM
    Hi everyone,


    We had a garage conversion done on the house, in which the builder took care of arranging Building Control visits...etc. depending on when he was there. After waiting a long time for the paperwork to come through and the builder promising to chase it, I called the Council myself who said that they hadn't heard from him following the initial visit where they said they weren't happy with the brickwork under the window (this appears to have been rectified and there is now a lintel). There was no contact regarding a second or final visit to sign off the work.

    I'm so angry that the builder lied to us about it all and made out the paperwork was due anytime. We had an inspection on Tuesday and were told the work couldn't be signed off until a proper lead lining was put on top of the bay window, which was currently only relying on a great deal of sealant to protect it. He had also put in a piece of bare ply-wood underneath, which was now rotten (we did not know this was there or we would have just treated it ourselves) We have had loads of other issues with his work and do not want him out again to do a shoddy job.


    What are our rights with regards to getting someone out to do it properly and sending him the bill? Do we have to give him the opportunity to do it, or can we say that we don't want him back because we don't trust him or his work?

    Thank you in advance!
Page 1
    • Annie1960
    • By Annie1960 20th Apr 17, 10:36 AM
    • 2,358 Posts
    • 1,374 Thanks
    Annie1960
    • #2
    • 20th Apr 17, 10:36 AM
    • #2
    • 20th Apr 17, 10:36 AM


    What are our rights with regards to getting someone out to do it properly and sending him the bill? Do we have to give him the opportunity to do it, or can we say that we don't want him back because we don't trust him or his work?

    Thank you in advance!
    Originally posted by kford224
    Consumer Rights Act 2015.

    Does your home or car insurance have legal cover? If so, give them a ring.

    Otherwise ring Citizens' Advice consumer helpline (google the phone number).
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