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  • FIRST POST
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 1:59 PM
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    50Twuncle
    AA membership - no number
    • #1
    • 19th Apr 17, 1:59 PM
    AA membership - no number 19th Apr 17 at 1:59 PM
    Is it normal practice to get AA membership for 12 months on a new car - but without a normal membership number - which is necessary to make use of the AA Breakdown app (you need to register to use it - with your 16 digit number)
    This is the case with my new Suzuki !
Page 1
    • DoaM
    • By DoaM 19th Apr 17, 2:18 PM
    • 2,730 Posts
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    DoaM
    • #2
    • 19th Apr 17, 2:18 PM
    • #2
    • 19th Apr 17, 2:18 PM
    Is this free membership supplied with a car purchase? What did the selling dealership say when you asked them?

    How long ago did you buy? (It can take a while for the membership paperwork and card to come through - the number is on the card).
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • Browntoa
    • By Browntoa 19th Apr 17, 2:20 PM
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    Browntoa
    • #3
    • 19th Apr 17, 2:20 PM
    • #3
    • 19th Apr 17, 2:20 PM
    yes , specific telephone number to call up on and not the main AA number , its linked to the registration of the car so theres no membership number


    on Fiats its basically a tow to the nearest main dealer and not home
    Last edited by Browntoa; 19-04-2017 at 2:22 PM.
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 2:21 PM
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    50Twuncle
    • #4
    • 19th Apr 17, 2:21 PM
    • #4
    • 19th Apr 17, 2:21 PM
    Two weeks ago and yes I did get the full package with the car (Including card with breakdown number on it) just no membership number !!
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 2:23 PM
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    50Twuncle
    • #5
    • 19th Apr 17, 2:23 PM
    • #5
    • 19th Apr 17, 2:23 PM
    yes , specific number to call up on and not the main AA number , its linked to the registration of the car


    on Fiats its basically a tow to the nearest main dealer and not home
    Originally posted by Browntoa
    Mine is a full membership where ever you are Inc Europe
    • Browntoa
    • By Browntoa 19th Apr 17, 2:25 PM
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    Browntoa
    • #6
    • 19th Apr 17, 2:25 PM
    • #6
    • 19th Apr 17, 2:25 PM
    same applies , linked to registration plate
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I'm a volunteer to help them run smoothly and I can move and merge posts there. However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 2:26 PM
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    50Twuncle
    • #7
    • 19th Apr 17, 2:26 PM
    • #7
    • 19th Apr 17, 2:26 PM
    The dealership thought that i only got a cheap AA membership but I checked with the AA who confirmed a full package was included - just no membership number - so I am unable to use the app
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 2:28 PM
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    50Twuncle
    • #8
    • 19th Apr 17, 2:28 PM
    • #8
    • 19th Apr 17, 2:28 PM
    I have emailed AA to ask them
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 4:30 PM
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    50Twuncle
    • #9
    • 19th Apr 17, 4:30 PM
    • #9
    • 19th Apr 17, 4:30 PM
    Here is AA response !!
    I can confirm that the vehicle ******* is fully covered as follows: 31/03/2017 to 30/03/2018
    Roadside National Recovery (Relay)
    Relay Plus (onward travel including hire car)
    Home Start
    Self Induced Faults
    * Accident Management European Breakdown Cover
    * Self Induced Faults is the part that covers wheel changes, lost keys, run out of fuel etc., and this is already in place so there is nothing further for you to pay and no need for you to call us.

    Please note that we do not provide cover inclusive of misfuelling (diesel in a petrol car or vice-versa).
    We can provide assistance for this, but there will always be an additional charge regardless of the type of cover held
    If you require any further assistance, please do not hesitate to contact me.
    Kind regards Customer Advisor www.theaa.com
    Download our free App for triple reassurance Fastest - The fastest way to report a breakdown Found - We know your exact location even if you don't Follow - Track the patrol coming to your rescue
    Last edited by 50Twuncle; 19-04-2017 at 4:33 PM.
    • DoaM
    • By DoaM 19th Apr 17, 4:54 PM
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    DoaM
    Did they give the membership number? If not, did they say HOW you can use the app without a membership number?
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • 50Twuncle
    • By 50Twuncle 19th Apr 17, 5:21 PM
    • 7,582 Posts
    • 1,747 Thanks
    50Twuncle
    Did they give the membership number? If not, did they say HOW you can use the app without a membership number?
    Originally posted by DoaM
    No they didn't !!
    • custardy
    • By custardy 19th Apr 17, 5:31 PM
    • 32,275 Posts
    • 27,012 Thanks
    custardy
    If you dont get a membership no. then you dont get to use the app.
    You have inclusive cover ,so whats the drama?
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