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  • FIRST POST
    • lisyloo
    • By lisyloo 17th Apr 17, 2:03 PM
    • 21,054Posts
    • 10,076Thanks
    lisyloo
    Amex getting harde to use?
    • #1
    • 17th Apr 17, 2:03 PM
    Amex getting harde to use? 17th Apr 17 at 2:03 PM
    Just come back from patisserie Valerie - Amex not accepted
    Indian restaurant on Saturday - Amex not accepted
    Tyre city - stopped taking it when rates were increased.

    Anyone else finding it harder to use? Btw I live in central London.

    Was going to get a new one for the airmiles, but not sure I'll hit the spending limit anymore.
Page 1
    • Yawn
    • By Yawn 17th Apr 17, 2:12 PM
    • 97 Posts
    • 23 Thanks
    Yawn
    • #2
    • 17th Apr 17, 2:12 PM
    • #2
    • 17th Apr 17, 2:12 PM
    I live in Cardiff, where Amex is significantly less common than in the southeast. Last December I found only two shops where I could use the Shop Small offer (and where I wanted to shop). Having said that though, all the major retailers, supermarkets (except Lidl), etc accept it. I have never had any difficulties getting introduction bonuses.
    • Shimrod
    • By Shimrod 17th Apr 17, 2:50 PM
    • 917 Posts
    • 488 Thanks
    Shimrod
    • #3
    • 17th Apr 17, 2:50 PM
    • #3
    • 17th Apr 17, 2:50 PM
    I am encountering the same problem - places that used to take Amex are no longer accepting the card. It seems the fees Amex are charging are just not making it worthwhile for the smaller shops given the number of people who use Amex vs Mastercard/Visa. The dealer who services my car stopped taking Amex because the transaction fees were too high when compared to the other cards.
    • Jasonh2015
    • By Jasonh2015 17th Apr 17, 3:30 PM
    • 23 Posts
    • 7 Thanks
    Jasonh2015
    • #4
    • 17th Apr 17, 3:30 PM
    • #4
    • 17th Apr 17, 3:30 PM
    I've used amex for years and the only place I go that doesn't accept it is the Chinise take away. I too live in London. Sometimes it can depend on where you shop.
    • missile
    • By missile 17th Apr 17, 3:33 PM
    • 8,768 Posts
    • 4,232 Thanks
    missile
    • #5
    • 17th Apr 17, 3:33 PM
    • #5
    • 17th Apr 17, 3:33 PM
    Perhaps as a consequence of other card providers like Capital 1 being forced to reduce their charges by EU rules?
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home
    • adamh87
    • By adamh87 17th Apr 17, 4:06 PM
    • 31 Posts
    • 6 Thanks
    adamh87
    • #6
    • 17th Apr 17, 4:06 PM
    • #6
    • 17th Apr 17, 4:06 PM
    Also live in London, have found the odd place doesn't accept AMEX but all the main supermarkets do and so do many restaurants.

    Asked at the local Thai place why they didn't accept and they said the fees were too high for them to pay. Shame - that money is my cashback haha.

    Seriously though, wouldn't pick AMEX if I could only have 1 CC, but if you get cashback on your card you just have to suck it up and use it where you can
    • Heng Leng
    • By Heng Leng 17th Apr 17, 4:33 PM
    • 4,035 Posts
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    Heng Leng
    • #7
    • 17th Apr 17, 4:33 PM
    • #7
    • 17th Apr 17, 4:33 PM
    If you have Amex, you need to carry a Visa/Mastercard (or cash) for the gaps in domestic acceptability.
    • pelirocco
    • By pelirocco 17th Apr 17, 7:43 PM
    • 7,524 Posts
    • 8,341 Thanks
    pelirocco
    • #8
    • 17th Apr 17, 7:43 PM
    • #8
    • 17th Apr 17, 7:43 PM
    Tbh,im always surprised how many places do take it ,its rare that i have to use a debit card
    Vuja De - the feeling you'll be here later
    • mrmajika
    • By mrmajika 17th Apr 17, 8:29 PM
    • 871 Posts
    • 519 Thanks
    mrmajika
    • #9
    • 17th Apr 17, 8:29 PM
    • #9
    • 17th Apr 17, 8:29 PM
    As a user of AMEX for 10 years now, I find acceptance slightly better now than it was 5 years ago and significantly better than 10 years ago. Can't say I've noted any reversal in that trend.
    Whilst my posts do not constitute financial advice, I am always, without fail, 100% right!
    • planteria
    • By planteria 17th Apr 17, 8:36 PM
    • 4,827 Posts
    • 1,055 Thanks
    planteria
    i'm not seeing any change at all. one Hairdressers and one Chinese takeaway that i find don't accept American Express.
    • lisyloo
    • By lisyloo 17th Apr 17, 10:03 PM
    • 21,054 Posts
    • 10,076 Thanks
    lisyloo
    I've used amex for years and the only place I go that doesn't accept it is the Chinise take away. I too live in London. Sometimes it can depend on where you shop.
    Originally posted by Jasonh2015
    Yes but places like tyre city and patisserie Valerie are not one man bands.
    • lisyloo
    • By lisyloo 17th Apr 17, 10:04 PM
    • 21,054 Posts
    • 10,076 Thanks
    lisyloo
    If you have Amex, you need to carry a Visa/Mastercard (or cash) for the gaps in domestic acceptability.
    Originally posted by Heng Leng
    Aware of that but I've been able to use it significantly less just recently to the point it's not really worth having. A couple of places e.g. Tyre city, have said they stopped taking it.
    Last edited by lisyloo; 17-04-2017 at 10:21 PM.
    • phatbear
    • By phatbear 18th Apr 17, 12:07 AM
    • 3,394 Posts
    • 3,086 Thanks
    phatbear
    the only places ive ever struggled with amex use is B&q, screwfix and wickes.

    However there are workarounds for the first two.

    B&Q buy their giftcards from tesco and purchase with your amex, you dont get clubcard points on giftcards but at least you've used your amex

    Screwfix, they accept paypal, who accept amex, the only downside is you cant order instore this way.

    Ive yet to find a work around for wickes.

    I have a lloyds avios pack which comes with amex and a mastercard so worse case scenario any spending still help towards my 2 for 1 voucher
    Live each day like its your last because one day you'll be right
    • pmartin86
    • By pmartin86 18th Apr 17, 11:54 AM
    • 434 Posts
    • 220 Thanks
    pmartin86
    Screwfix, they accept paypal, who accept amex, the only downside is you cant order instore this way.
    Originally posted by phatbear
    A bit fiddly, but can always use the "quickshop app" and click and collect, personaly find it easier than using the pen and paper method anyway!
    • BG350
    • By BG350 18th Apr 17, 12:35 PM
    • 9 Posts
    • 1 Thanks
    BG350
    Amex is great for those based in London and regularly use the tube/bus - contactless usually works out cheaper than the Oystercard/paper tickets too!
    • Heng Leng
    • By Heng Leng 19th Apr 17, 12:49 AM
    • 4,035 Posts
    • 1,234 Thanks
    Heng Leng
    the only places ive ever struggled with amex use is B&q, screwfix and wickes.

    However there are workarounds for the first two.

    B&Q buy their giftcards from tesco and purchase with your amex, you dont get clubcard points on giftcards but at least you've used your amex

    Screwfix, they accept paypal, who accept amex, the only downside is you cant order instore this way.

    Ive yet to find a work around for wickes.

    I have a lloyds avios pack which comes with amex and a mastercard so worse case scenario any spending still help towards my 2 for 1 voucher
    Originally posted by phatbear

    I used my Amex in Wickes last week.
    • guesswho2000
    • By guesswho2000 19th Apr 17, 9:59 AM
    • 1,546 Posts
    • 728 Thanks
    guesswho2000
    I used my Amex in Wickes last week.
    Originally posted by Heng Leng
    I didn't comment initially because I haven't lived there for a while and it may have changed, but I'm 99% certain I used Amex in Wickes when I was doing the necessary to sell my house!
    • phatbear
    • By phatbear 19th Apr 17, 10:57 PM
    • 3,394 Posts
    • 3,086 Thanks
    phatbear
    I used my Amex in Wickes last week.
    Originally posted by Heng Leng


    this, from the wickes website, explains my issue:


    The cards we accept are listed at the bottom of the 'basket' page. We currently accept MasterCard and Visa debit & credit cards (including Visa Electron), as well as Delta and Maestro debit cards. American Express credit cards are only accepted in-store


    I ordered my bits online to ensure they had stock and, for some strange reason, they don't accept amex online!
    Live each day like its your last because one day you'll be right
    • planteria
    • By planteria 22nd Apr 17, 8:28 AM
    • 4,827 Posts
    • 1,055 Thanks
    planteria
    ..However there are workarounds for the first two..
    Originally posted by phatbear
    i admire your commitment. if you are spending a lot with them it is worth it, i guess
    • theburningcat
    • By theburningcat 22nd Apr 17, 8:04 PM
    • 181 Posts
    • 52 Thanks
    theburningcat
    My experience of acceptance has improved in the last 2 years. I live in Lancaster where most (?) shops and restaurants are independent and acceptance is actually pretty good. Almost all chains take it too - the only exception I've noticed is B&Q.
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