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  • FIRST POST
    • m0bov
    • By m0bov 16th Apr 17, 11:15 PM
    • 966Posts
    • 662Thanks
    m0bov
    What are mu e7 times??
    • #1
    • 16th Apr 17, 11:15 PM
    What are mu e7 times?? 16th Apr 17 at 11:15 PM
    Hi. This is my e7 timer. https://goo.gl/photos/2TdU8qNCyBNVh95s5

    Can anyone tell me what my off peak hours are? Edf tell me its 11.30am till 6.30pm. But i seem to get off peak in early morning and late evening! Thanks.

    James
Page 2
    • EachPenny
    • By EachPenny 18th Apr 17, 3:56 PM
    • 1,188 Posts
    • 1,030 Thanks
    EachPenny
    How long ago did you switch to Iresa, and was it from EdF?
    • molerat
    • By molerat 18th Apr 17, 4:07 PM
    • 16,479 Posts
    • 10,651 Thanks
    molerat
    I fear this is going to be another of those switching with complex metering ending in tears scenarios especially with the gaining company not having a clue.
    www.helpforheroes.org.uk/donations.html
    • EachPenny
    • By EachPenny 18th Apr 17, 4:14 PM
    • 1,188 Posts
    • 1,030 Thanks
    EachPenny
    I fear this is going to be another of those switching with complex metering ending in tears scenarios especially with the gaining company not having a clue.
    Originally posted by molerat
    Is looking that way - but I wonder whether if the switch is very recent there may be a way to get it reversed because the new supplier isn't able to support the original tariff?

    Otherwise it may be a case of looking for an Economy 10 supplier and maybe some wiring alterations* to maximise the benefits of the E10 supply terms.

    (*Obviously seeking the advice of and using an appropriate qualified electrician)
  • E.ON Company Representative: Malc
    E.ON System Issues
    I checked the meter details with my new supplier, Iresa and its showing peak for both. Of course there is little chance I can get to speak to anyone at Iresa seeing as they seem to be going belly up. So, I spoke with EDF who now tell me I am on complex metering! So I am phoning around to get quotes. Eon's IT system is down, nPower dont take new complex metering customers.

    Trying to think about how else I can get metered, the underfloor does'nt work on a timer, it uses the supply timer to switch on and off. The water heater is now on a timer I fitted.
    Originally posted by m0bov
    Sorry about this m0bov. We've been having a few system issues recently. Our IT people are aware of what's wrong and are working to put things right.

    Malc
    Last edited by E.ON Company Representative: Malc; 18-04-2017 at 5:08 PM. Reason: Highlights
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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