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  • FIRST POST
    • Aysheab
    • By Aysheab 16th Apr 17, 9:13 PM
    • 43Posts
    • 16Thanks
    Aysheab
    i-Say Issues
    • #1
    • 16th Apr 17, 9:13 PM
    i-Say Issues 16th Apr 17 at 9:13 PM
    hi all,
    I was just wondering whether anyone has had any issues with I-say (formerly known as ipsos) paying out.
    I redeemed an e-voucher back in February which was never paid out and last week ordered 4 paper vouchers and only one turned up.
    I have emailed numerous times but get no reply .
    They are usually really good and ive had no problems .
    I am getting really frustrated with the lack of communication and am totally stuck with what to do next .
    thanks in advance for any advice

    ayshea
Page 1
    • Dolly Rocker
    • By Dolly Rocker 18th Apr 17, 3:05 PM
    • 3,098 Posts
    • 8,513 Thanks
    Dolly Rocker
    • #2
    • 18th Apr 17, 3:05 PM
    • #2
    • 18th Apr 17, 3:05 PM
    I cashed out with them a few weeks ago & all my e vouchers went into my spam or junk folder.

    Have you checked in there?

    Dxxx
    Goals
    Debt free by Christmas 2017
    Save for Christmas 2017
    Goal weight of 10st 7lbs by Christmas
    Add to deposit savings
    • Aysheab
    • By Aysheab 18th Apr 17, 3:07 PM
    • 43 Posts
    • 16 Thanks
    Aysheab
    • #3
    • 18th Apr 17, 3:07 PM
    • #3
    • 18th Apr 17, 3:07 PM
    Hi
    I Triple checked in there for the e-voucher, the others were paper vouchers and only one arrived
    It's the lack of communication which bugs me more !
    • tonycarew
    • By tonycarew 18th Apr 17, 6:38 PM
    • 198 Posts
    • 111 Thanks
    tonycarew
    • #4
    • 18th Apr 17, 6:38 PM
    • #4
    • 18th Apr 17, 6:38 PM
    I ordered a 10 virtual MasterCard on Thursday 13/4/17 but when I followed the link I-say sent the page was blank apart from the site logo.I've emailed the MasterCard site and I-say but nothing back as yet.
    • Dolly Rocker
    • By Dolly Rocker 19th Apr 17, 10:13 AM
    • 3,098 Posts
    • 8,513 Thanks
    Dolly Rocker
    • #5
    • 19th Apr 17, 10:13 AM
    • #5
    • 19th Apr 17, 10:13 AM
    Aw really!

    That's rubbish, hope you manage to get it sorted out.

    Dxxx
    Goals
    Debt free by Christmas 2017
    Save for Christmas 2017
    Goal weight of 10st 7lbs by Christmas
    Add to deposit savings
    • Aysheab
    • By Aysheab 23rd Apr 17, 7:54 PM
    • 43 Posts
    • 16 Thanks
    Aysheab
    • #6
    • 23rd Apr 17, 7:54 PM
    • #6
    • 23rd Apr 17, 7:54 PM
    I ordered a 10 virtual MasterCard on Thursday 13/4/17 but when I followed the link I-say sent the page was blank apart from the site logo.I've emailed the MasterCard site and I-say but nothing back as yet.
    Originally posted by tonycarew
    have you managed to get a reply back as of yet from anyone ?
    • genetic
    • By genetic 24th Apr 17, 7:17 PM
    • 111 Posts
    • 292 Thanks
    genetic
    • #7
    • 24th Apr 17, 7:17 PM
    • #7
    • 24th Apr 17, 7:17 PM
    I've had a few paper vouchers that weren't sent (or at least that I did not receive). I used the "contact us" link and got a quick reply. The replacement vouchers were sent out within a few days.
    • Wizzbang
    • By Wizzbang 25th Apr 17, 12:51 AM
    • 4,081 Posts
    • 8,541 Thanks
    Wizzbang
    • #8
    • 25th Apr 17, 12:51 AM
    • #8
    • 25th Apr 17, 12:51 AM
    You say you only ordered the paper vouchers last week! You need to allow at least 4 weeks for them to arrive. I'm sure it states that in the T&Cs. On the one occasion I thought a paper voucher hadn't turned up, I contacted them. They were prompt to reply and promised to send it again, however it turned up within a few days. So I emailed them and told them not to send it twice.
    Minimalist
    Extra income since 01/11/12 32,794.71
    (Not inc coupons, yellow stickies, bank interest or loyalty rewards because I have better things to do than catalogue everything!) Swagbucks 1877.50
    • tonycarew
    • By tonycarew 29th Apr 17, 5:37 PM
    • 198 Posts
    • 111 Thanks
    tonycarew
    • #9
    • 29th Apr 17, 5:37 PM
    • #9
    • 29th Apr 17, 5:37 PM
    have you managed to get a reply back as of yet from anyone ?
    Originally posted by Aysheab


    Yes they replied after 3 or 4 days and I've managed to redeem my points for the virtual MasterCard.
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