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  • FIRST POST
    • hoc
    • By hoc 14th Apr 17, 11:30 PM
    • 165Posts
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    hoc
    When does Lloyds send new debit cards these days?
    • #1
    • 14th Apr 17, 11:30 PM
    When does Lloyds send new debit cards these days? 14th Apr 17 at 11:30 PM
    My debit card expires this month and haven't received the new one yet, should I call them or wait another week?
Page 1
    • Dobbibill
    • By Dobbibill 15th Apr 17, 6:15 AM
    • 2,136 Posts
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    Dobbibill
    • #2
    • 15th Apr 17, 6:15 AM
    • #2
    • 15th Apr 17, 6:15 AM
    If it expires 04/17 then you should receive it any day now. Allowing for the B/H though, I would ring them if you haven't received it by the end of next week.
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    A person who never made a mistake, never tried anything new.
    • Jo Blogs
    • By Jo Blogs 15th Apr 17, 7:21 AM
    • 647 Posts
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    Jo Blogs
    • #3
    • 15th Apr 17, 7:21 AM
    • #3
    • 15th Apr 17, 7:21 AM
    My debit card expires this month and haven't received the new one yet, should I call them or wait another week?
    Originally posted by hoc
    Lloyds usually send out a new debit card before the old one expires. My card expired 04/17 and got the new one a week before expiry. If you don't get a new card before you old one expires, I would suggest that you give them a call.
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    • PeacefulWaters
    • By PeacefulWaters 15th Apr 17, 7:45 AM
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    PeacefulWaters
    • #4
    • 15th Apr 17, 7:45 AM
    • #4
    • 15th Apr 17, 7:45 AM
    Lloyds usually send out a new debit card before the old one expires
    Originally posted by Jo Blogs
    You gotta love banks who offer such a high level of service.

    Exceptional!
    • Dobbibill
    • By Dobbibill 15th Apr 17, 9:23 AM
    • 2,136 Posts
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    Dobbibill
    • #5
    • 15th Apr 17, 9:23 AM
    • #5
    • 15th Apr 17, 9:23 AM
    Lloyds usually send out a new debit card before the old one expires. My card expired 04/17 and got the new one a week before expiry. If you don't get a new card before you old one expires, I would suggest that you give them a call.
    Originally posted by Jo Blogs
    Are you sure? This means it arrived next week
    I'm a Board Guide on the Energy, Student Money Saving, UK Armed Forces and
    Local Money Saving - Wales boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.


    A person who never made a mistake, never tried anything new.
    • mt99
    • By mt99 15th Apr 17, 11:06 AM
    • 285 Posts
    • 125 Thanks
    mt99
    • #6
    • 15th Apr 17, 11:06 AM
    • #6
    • 15th Apr 17, 11:06 AM
    Lloyds used to send out the new debit card quite a long time before the old one expired eg a month or thereabouts. When mine didn't arrive recently I called them and they said they had changed so the new one is now sent out about a week before expiry.
    • TheShape
    • By TheShape 15th Apr 17, 12:24 PM
    • 864 Posts
    • 610 Thanks
    TheShape
    • #7
    • 15th Apr 17, 12:24 PM
    • #7
    • 15th Apr 17, 12:24 PM
    Lloyds used to send out the new debit card quite a long time before the old one expired eg a month or thereabouts. When mine didn't arrive recently I called them and they said they had changed so the new one is now sent out about a week before expiry.
    Originally posted by mt99
    I can understand not wanting to send them too early but if you go away from home for a fortnight you could have a card expire while away and the replacement not arrive before you go.
    • hoc
    • By hoc 19th Apr 17, 9:59 PM
    • 165 Posts
    • 127 Thanks
    hoc
    • #8
    • 19th Apr 17, 9:59 PM
    • #8
    • 19th Apr 17, 9:59 PM
    My card arrived today. It has validity beginning 03/17. Unlike in previous years and confirming above replies I can only presume Lloyds sits on the card and only sends it out with 2 weeks remaining.

    I do not understand why they would do this, it provides no benefit. Specifically to correct the last reply, the existing (old) card can be used up to the last day of the expiration month. A new card has no impact, in my case my new card was valid since last month and despite receiving today I could continue using my old card until the 30th of this month. So, in fact, receiving the new card as early as possible is safest. The only scenario a "new" card invalidates an existing card is in the case of lost/stolen/etc. card.
    • marty2be2000
    • By marty2be2000 21st Apr 17, 5:48 PM
    • 183 Posts
    • 102 Thanks
    marty2be2000
    • #9
    • 21st Apr 17, 5:48 PM
    • #9
    • 21st Apr 17, 5:48 PM
    I believe the reason they stopped sending early is due to theft of cards in the post.

    If the card was sent a month in advance, there is the possibility that it could be in circulation for a while before the account holder queried why they did not have a replacement. The replacement debit card is contactless and can be used by anybody effectively.

    With a couple of weeks the risk is much smaller, as the lack of replacement card will be queried much quicker.
    • northwalesd
    • By northwalesd 21st Apr 17, 9:15 PM
    • 163 Posts
    • 103 Thanks
    northwalesd
    The replacement debit card is contactless and can be used by anybody effectively.
    Originally posted by marty2be2000
    The first time you use the contactless card you have to enter your PIN, at least with Lloyds (would imagine they're all the same).
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