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  • FIRST POST
    • Bucki
    • By Bucki 14th Apr 17, 1:19 PM
    • 4Posts
    • 1Thanks
    Bucki
    0 WOW
    first choice & Thomsons airline flight seating
    • #1
    • 14th Apr 17, 1:19 PM
    0 WOW
    first choice & Thomsons airline flight seating 14th Apr 17 at 1:19 PM
    Hello,


    I found one similar/same topic which had been closed in year 2011.
    Wanted to re-ask the same question if it is ok with you.


    Recently booked our holiday with Thomson and did not opt for the "choose seat option" due to the silly high costs. Never the less, now wanted to check in 6 days before flight - and was denied *error: cannot checkin online, please check in at the desk!


    I had an online chat and they said that the seats will be auto-allocated! In a way, I am thinking that this type of "choose your seats online" is like a trick to get people pay for it where in fact, there are plenty of free suitable seats available and thinking to get it done at the desk.

    On other hand side, I am kind of worried that we will be seated too far apart.


    Anyone flown with this line recently?
    We going to Dominic. Republic... for a week.


    Please advise, your recent experience etc




    Thank You and apologies if I did not create the topic to your rules (im new here).
    Last edited by Bucki; 14-04-2017 at 1:22 PM.
Page 5
    • richardw
    • By richardw 20th Apr 17, 5:52 PM
    • 17,635 Posts
    • 7,164 Thanks
    richardw
    The A380 double decker whale jet is likely to go 3-5-3 on the main lower deck.
    Posts are not advice and must not be relied upon.
    • Pollycat
    • By Pollycat 20th Apr 17, 6:16 PM
    • 16,935 Posts
    • 41,118 Thanks
    Pollycat
    I don't think it's fair to call it a nasty tactic. It's giving people the choice to guarantee seating together.

    With many airline seats laid out in groups of three, and many people travelling as a couple or family, it invariably means that some will be split across an aisle - that's just basic division, rather than anything particularly nefarious.

    If I don't want to be split from the rest of my party, I have the choice to ensure that doesn't happen.
    Originally posted by whatmichaelsays
    I think you'll find that 'across the aisle' and 'seated one row behind' e.g. 15c and 16c are classed as 'seated together' by a lot of airlines so unless you pay to choose specific seats, you may not get what you expect.

    This is what Thomson say about if you've paid to select a specific seat and they have to change it:
    http://www.thomson.co.uk/destinations/info/travel-options
    Once you’ve chosen your seat, you won’t be able to change it. That said, in some circumstances, we may have to change your seat. This would only be for operational, safety or security reasons. Select Your Seat Service is provided using the Civil Aviation Authority guidelines, therefore certain requirements must be satisfied before we can allocate seats near the exit.

    If we do have to change your seat, we’ll try to keep it as close to what you booked as possible. A refund will only be offered if we can’t seat your group together and in a similar position to your original request*. In such cases, we ask that you keep a copy of your confirmation documents and boarding cards. If you choose the Select Your Seat option but then don’t go on to select your seat numbers, we’ll still try and seat your group together. If you’re not flying with Thomson Airways, we’ll do our best to keep your party together but we can’t guarantee it.

    *Seats together may be across an aisle or behind each other. A similar position means the same type of seat (window, aisle etc) as your original selected seats.
    Last edited by Pollycat; 21-04-2017 at 6:54 AM.
    • fifeken
    • By fifeken 21st Apr 17, 5:10 PM
    • 2,109 Posts
    • 1,082 Thanks
    fifeken
    Extra weight = extra cost, obviously extra legroom seats are extra cost, why should one pay extra but not the other?
    Originally posted by zagfles
    Because they've got one thing wrong they should get two wrong? Not in my book.

    PS I didn't mean that the entire plane should contains seats suitable for basketball players, just that taller people who have a physical requirement for extra legroom should be able to get the existing extra legroom seats without paying extra for them.
    Originally posted by zagfles
    No way. They knew what height they were when they booked and should have selected suitable transport. I like the extra legroom seats as much someone taller than me, but I would be ruled out by this idea.
    • leylandsunaddict
    • By leylandsunaddict 21st Apr 17, 5:25 PM
    • 1,121 Posts
    • 748 Thanks
    leylandsunaddict
    THOUGH; he confirmed that at the booking stage only a few seats were available for selection and those ones were not adjecent to each other but rather sepeare.

    His logical thinking was: why paying more when ur not sitting close to each other anyways??
    I've no idea how he managed to tell you that. You can't even see what seats are available at the booking stage. The only time you can get to see a seating plan is after you've actually booked.
    • zagfles
    • By zagfles 21st Apr 17, 6:16 PM
    • 11,775 Posts
    • 9,728 Thanks
    zagfles
    Because they've got one thing wrong they should get two wrong? Not in my book.
    Originally posted by fifeken
    How about some consistency?
    No way. They knew what height they were when they booked and should have selected suitable transport. I like the extra legroom seats as much someone taller than me, but I would be ruled out by this idea.
    Yeah yeah, and I suppose a disabled or old & frail person getting public transport knew about their disability before getting public transport so obviously there should be no priority seats for them either, right? Or maybe they should pay extra for such seats? What do you think - why not propose it to your local bus company?
    • fifeken
    • By fifeken 22nd Apr 17, 5:09 PM
    • 2,109 Posts
    • 1,082 Thanks
    fifeken
    How about some consistency?
    Originally posted by zagfles
    No, two wrongs won't make a right.


    Yeah yeah, and I suppose a disabled or old & frail person getting public transport knew about their disability before getting public transport so obviously there should be no priority seats for them either, right? Or maybe they should pay extra for such seats? What do you think - why not propose it to your local bus company?
    Originally posted by zagfles
    Good manners and legal obligations are completely different issues from whether a tall person should get an extra leg room seat in preference to someone not quite as tall.
    • BUKI
    • By BUKI 1st May 17, 3:20 PM
    • 34 Posts
    • 19 Thanks
    BUKI
    UPDATE
    Just wanted to give you all an update about this topic.

    We arrived at the Airport round 8am for checking and we sat one in front of other < close enough.
    The return flight was same pattern and yes, was delighted about it.

    The money saved for the seats, we spent on Catalina Island (activity).


    for those who like to know about:
    Domincan Republic - Punta Cana > has got a great beach / sea but a lot of wind and waves.

    Also the english spoken level is very poor
    Main language spoken at the resort was Spanish and the English was not really understood.

    Overall, great experience but won't go back again.
    • zagfles
    • By zagfles 1st May 17, 5:17 PM
    • 11,775 Posts
    • 9,728 Thanks
    zagfles
    Thanks for the update, good to know you got seated together (or near enough) and you had a good trip.
    • Tigsteroonie
    • By Tigsteroonie 1st May 17, 5:41 PM
    • 22,408 Posts
    • 55,850 Thanks
    Tigsteroonie
    We arrived at the Airport round 8am for checking and we sat one in front of other < close enough.
    Originally posted by BUKI
    For a 9:50am flight? I'd have said that was cutting it fine, what happened to the plans to get there at 7am?
    Going to become Mrs Marleyboy for real

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

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    • BUKI
    • By BUKI 2nd May 17, 1:59 PM
    • 34 Posts
    • 19 Thanks
    BUKI
    @Tigsteroonie


    I had JetPark 3 pre-booked which claims to have bus transfers every 15 minutes (yeeh right).
    Parked round 6:35am at V Zone and ended up waiting for the bus nearly 45 minutes and got at checkin desk round 8am... that is the reason great service huh.


    Had we been there earlier, maybe, we could have got adjacent seats?!

    Worth mentioning: on the return flight at the Dem. Republic they were insisting to purchase the Premium Seats instead and when I asked why not allocating us adjacent seats together without the premium... she was like ermmmm need to talk to my Manager lol


    At the end, 16F and 15F was close enough. (more or less same as outbound flight).




    PS: There were some toddlers on the long flight who never stopped crying .... had not much rest :/
    • Nick_C
    • By Nick_C 2nd May 17, 3:56 PM
    • 2,776 Posts
    • 3,736 Thanks
    Nick_C
    Worth mentioning: on the return flight at the Dem. Republic they were insisting to purchase the Premium Seats instead and when I asked why not allocating us adjacent seats together without the premium... she was like ermmmm need to talk to my Manager lol
    Originally posted by BUKI
    You were trying to get Premium seats without paying for them? Why doesn't that surprise me!
    • zagfles
    • By zagfles 2nd May 17, 6:48 PM
    • 11,775 Posts
    • 9,728 Thanks
    zagfles
    You were trying to get Premium seats without paying for them? Why doesn't that surprise me!
    Originally posted by Nick_C
    Where did he say he was trying to get premium seats, he just wanted seats together AIUI.
    • Pollycat
    • By Pollycat 2nd May 17, 7:29 PM
    • 16,935 Posts
    • 41,118 Thanks
    Pollycat
    Worth mentioning: on the return flight at the Dem. Republic they were insisting to purchase the Premium Seats instead and when I asked why not allocating us adjacent seats together without the premium... she was like ermmmm need to talk to my Manager
    Originally posted by BUKI
    I really doubt that 'they' were 'insisting' that you buy Premium seats.
    They may have been agressively selling or actively encouraging passengers to pay for Premium seats but not 'insisting'.

    Maybe they were trying to tell you that there were adjacent seats in Premium class - obviously at an extra cost - but not in the class you booked.
    • springdreams
    • By springdreams 2nd May 17, 7:53 PM
    • 3,543 Posts
    • 31,247 Thanks
    springdreams
    UPDATE
    Just wanted to give you all an update about this topic.

    We arrived at the Airport round 8am for checking and we sat one in front of other < close enough.
    The return flight was same pattern and yes, was delighted about it.

    The money saved for the seats, we spent on Catalina Island (activity).


    for those who like to know about:
    Domincan Republic - Punta Cana > has got a great beach / sea but a lot of wind and waves.

    Also the english spoken level is very poor
    Main language spoken at the resort was Spanish and the English was not really understood.

    Overall, great experience but won't go back again.
    Originally posted by BUKI
    I'm quite surprised to see this comment from you about the poor level of English spoken, given from your own posts that I assumed that English is not your first language either as your English is very broken ....
    Smiles are as perfect a gift as hugs...
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