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  • FIRST POST
    • Archers fan
    • By Archers fan 13th Apr 17, 3:10 PM
    • 30Posts
    • 3Thanks
    Archers fan
    "Application" charges on moblie bill.
    • #1
    • 13th Apr 17, 3:10 PM
    "Application" charges on moblie bill. 13th Apr 17 at 3:10 PM
    I have an iPhone 5S on a SIM only contract with Orange. I usually pay about £11.26 a month and always have minutes and data unused at the end of the month. However my last bill was £28.26!More than double. I have not used my phone abroad. On inspecting the invoice, I discovered I had been charged an extra £10 for data and that £2.083 has been taken every Sunday for "Application". Rang EE and they told me it was a third party charge for a game and they could do nothing about it. I was told that even if I deleted all the games off my phone, (I do not know which one is costing), I would still get charged. Anyone know what this application charge is and how do I stop it?
Page 1
    • DCFC79
    • By DCFC79 13th Apr 17, 7:49 PM
    • 29,742 Posts
    • 18,830 Thanks
    DCFC79
    • #2
    • 13th Apr 17, 7:49 PM
    • #2
    • 13th Apr 17, 7:49 PM
    I have an iPhone 5S on a SIM only contract with Orange. I usually pay about £11.26 a month and always have minutes and data unused at the end of the month. However my last bill was £28.26!More than double. I have not used my phone abroad. On inspecting the invoice, I discovered I had been charged an extra £10 for data and that £2.083 has been taken every Sunday for "Application". Rang EE and they told me it was a third party charge for a game and they could do nothing about it. I was told that even if I deleted all the games off my phone, (I do not know which one is costing), I would still get charged. Anyone know what this application charge is and how do I stop it?
    Originally posted by Archers fan
    We don't know which games you have on your phone, what games do you have installed ?

    Contact the developers and stop the payment would be my guess.
    Whether you can reclaim any of the previous charges I don't know, its for you to try.
    Last edited by DCFC79; 13-04-2017 at 8:13 PM.
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
    • Archers fan
    • By Archers fan 14th Apr 17, 12:13 PM
    • 30 Posts
    • 3 Thanks
    Archers fan
    • #3
    • 14th Apr 17, 12:13 PM
    Application charges
    • #3
    • 14th Apr 17, 12:13 PM
    The man from EE told me BM Games was taking the money each week. Some kind of bubble bursting game? I have definitely not downloaded one of those this year and have deleted anything like it. I have never been near any sort of gambling/ bingo game.
    • Buzby
    • By Buzby 14th Apr 17, 12:52 PM
    • 8,073 Posts
    • 2,963 Thanks
    Buzby
    • #4
    • 14th Apr 17, 12:52 PM
    • #4
    • 14th Apr 17, 12:52 PM
    It is unlikely you've been billed randomly. Any grandkids who just borrowed it? That's the problem, unless you lock the keypad, it can be easily done.
    • jon81uk
    • By jon81uk 18th Apr 17, 10:53 AM
    • 748 Posts
    • 477 Thanks
    jon81uk
    • #5
    • 18th Apr 17, 10:53 AM
    • #5
    • 18th Apr 17, 10:53 AM
    It almost certainly won't be from an app installed on an iphone, all of the charges for those are done via Apple and as far as I know the Apple App Store doens't bill to phone bills, only credit/debit cards or Apple vouchers.
    • esuhl
    • By esuhl 18th Apr 17, 5:28 PM
    • 7,438 Posts
    • 5,262 Thanks
    esuhl
    • #6
    • 18th Apr 17, 5:28 PM
    • #6
    • 18th Apr 17, 5:28 PM
    The man from EE told me BM Games was taking the money each week. Some kind of bubble bursting game? I have definitely not downloaded one of those this year and have deleted anything like it. I have never been near any sort of gambling/ bingo game.
    Originally posted by Archers fan
    I had a quick google. It looks like "BM Games" might refer to "Bounce Mobi Games" aka "Bounce Games".

    This page explains how you subscribed and how to cancel:
    http://mobilechargesupport.com/faqs
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