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  • FIRST POST
    • sourcrates
    • By sourcrates 26th Mar 17, 12:20 PM
    • 11,132Posts
    • 10,809Thanks
    sourcrates
    DMP Mutual Support Thread - Part 12
    • #1
    • 26th Mar 17, 12:20 PM
    DMP Mutual Support Thread - Part 12 26th Mar 17 at 12:20 PM
    Welcome to the DMP mutual support thread Part 12 !!

    Here you can find help in starting and running your DMP, self managed, Stepchange, Payplan and any other DMP all welcome here, but we do encourage you to use a free service, not one you pay for.

    There is help on getting interest and charges stopped, how to start with an emergency fund, defaults, token payments and lots more.

    If you are in a DMP or thinking of one, this is the place to be. We are non judgmental and all questions are welcome.

    Again the old thread was getting a tad long, so time for a new one.

    The old thread can be found here :

    http://forums.moneysavingexpert.com/showthread.php?t=5285089

    Once again, i think the original "newbie" post by sazzie23 still rings true.
    Last edited by sourcrates; 26-03-2017 at 12:50 PM.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
Page 46
    • Keezing
    • By Keezing 12th Jun 17, 9:18 AM
    • 249 Posts
    • 196 Thanks
    Keezing
    I also have defaulted accounts on the open tab, although this is on Noddle not Clearscore so not sure if that makes a difference? (They are not showing on Clearscore at all as everything has disappeared from my Clearscore report including my bank account and mortgage)
    Originally posted by leanne12345
    Yes ClearScore is different to Noddle.
    • carbootcrazy
    • By carbootcrazy 12th Jun 17, 12:18 PM
    • 3,722 Posts
    • 20,904 Thanks
    carbootcrazy
    They were just been lazy car boot,

    It's written in the consumer credit act that any third party who is managing or has bought a debt, must forward your request on to the original creditor.
    Originally posted by sourcrates
    This scenario gets more and more bizarre. I mentioned in earlier posts that Wescot are now managing 2 of my debts. One is for a Mint card that was isuued by RBS back in the mists of time and which Wescot asked me to contact RBS directly myself for the CCA information I wanted. I realise they are being lazy but I did what they asked anyway. Nothing has come back yet, not even an acknowledgement from RBS, but I'm living in hope that 'no news is good news'


    The 2nd account that Wescot are managing is my Lloyds credit card one, management being assigned to Wescot earlier this year. Not even an acknowledgement from Wescot of my CCA request or asking that I should submit my request directly to Lloyds. 7 weeks has gone by with zero communication (whilst I hoped they were failing to unearth the necessary documentation) Then on Saturday I received a letter directly from Lloyds saying they could not even trace me having an account with them. Wescot must have referred back to them but didn't inform me. At first I was euphoric thinking this meant they (Lloyds) could not supply the CCA info I want but after reading the letter to the end I realise that they just can't trace my account at all. Talk about inept. They haven't even started trying to find and supply the CCA stuff, how long is all this going to take? Practically 2 months in and counting so far


    I've had so much trouble with Lloyds throughout my DMP over one thing or another so I expected delaying tactics or just being unhelpful but this takes the biscuit. I wrote straight back sending copies of the letter from themselves that I received in January telling me they had transferred management of the account to Wescot, plus the one from Wescot saying the same thing. I treble checked all the account reference numbers which I had entered correctly on my initial CCA letter to Wescot so what on earth are Lloyds playing at?


    I'm so glad I started all this CCA business with all my 6 creditors but it's certainly frustrating dealing with one cockup up after another. Sorry about the rant, folks
    Last edited by carbootcrazy; 12-06-2017 at 12:24 PM.
    Make £10 A Day Challenge 2017. Jan-June: £1811.59 July: £141.74
    3-6 Months Emergency Fund Challenge #12: £1900.00/£3000. This is such hard going but I will do it.

    Original Debt: £56804 (@ LBM 02/13). Paid : £32316. Balance: £24488
    . These figures are completely out of date, must get them organised.
    • sourcrates
    • By sourcrates 12th Jun 17, 12:29 PM
    • 11,132 Posts
    • 10,809 Thanks
    sourcrates
    Carbootcrazy,

    You would not believe how inept some companies are.

    In your case, again, its wait and see what happens I'm afraid.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • torheb
    • By torheb 12th Jun 17, 5:22 PM
    • 11 Posts
    • 5 Thanks
    torheb
    Just in the first month of DMP and looking for some help/reassurance for some letters we've had from natwest about our overdrafts - they've sent formal notice of intention to file a default and to take action to recover debt - I understand that defaults are good but the 'take action' part is a bit scary - is this normal? Should we be worried? My biggest fear is ccjs and debt collectors at the door. It also says on the notice they'll continue to add interest. They've sent a separate letter with their own I&E attached - had some good letters last week accepting the plan so this has shook us up a bit
    • sourcrates
    • By sourcrates 12th Jun 17, 5:36 PM
    • 11,132 Posts
    • 10,809 Thanks
    sourcrates
    Just in the first month of DMP and looking for some help/reassurance for some letters we've had from natwest about our overdrafts - they've sent formal notice of intention to file a default and to take action to recover debt - I understand that defaults are good but the 'take action' part is a bit scary - is this normal? Should we be worried? My biggest fear is ccjs and debt collectors at the door. It also says on the notice they'll continue to add interest. They've sent a separate letter with their own I&E attached - had some good letters last week accepting the plan so this has shook us up a bit
    Originally posted by torheb
    Standard response, all it means is your accounts will go to collections, again perfectly normal.

    These are just legal notices they are required to send you under the terms of your agreement, they won't take your DMP into account.

    All "take action" means is that they may send your account to a debt collector, again, all normal.

    Worst they can do is take action through the courts, which is unlikely, they won't leave burning crosses outside your house or horses heads in your bed, don't worry !!!
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • torheb
    • By torheb 12th Jun 17, 5:48 PM
    • 11 Posts
    • 5 Thanks
    torheb
    Thank you I thought it may be standard but I couldn't put my own mind at rest!
    • Wishihadknown
    • By Wishihadknown 12th Jun 17, 6:50 PM
    • 3 Posts
    • 2 Thanks
    Wishihadknown
    First the good news...
    Car wouldn't start because battery is completely kaput. The good news is that it was just the battery!

    Bad news is it cost £119 to replace which obviously I hadn't budgeted for 😭

    Hence the need for an emergency fund.

    I will Wright to the creditors to advise I need to suspend payment for a few months to build up an emergency fund (or cover an unexpected car repair bill) and see how it goes.

    My name is based on wishing I had known about this thread before starting the paid DMP in 2014. As I said, self managed now but if only I had know wasted money on fees and should have forced quick default whilst building up emergency fund.

    Some really good advice here and I hope my recent experience helps any new starters avoid my mistakes! 😀
    • Stig of the DMP
    • By Stig of the DMP 13th Jun 17, 3:52 PM
    • 5 Posts
    • 17 Thanks
    Stig of the DMP
    My DMP is now all set up and my first payment is due out on the 1st July - it is going to be a long road (about 14 years at current levels) but I hoipe to be able to increase payments as we go along. We have already had a couple of default notices, which i guess is good news but it still seems a bit scary to see letters saying WE WILL TAKE ACTION. This thread certainly helps - it seems the letters are worded expressly to worry people!
    • jubilee14
    • By jubilee14 14th Jun 17, 1:37 PM
    • 257 Posts
    • 828 Thanks
    jubilee14
    Hi All, been a while but pop in and check when i can. Just reading the success of some of the CCA requests at the moment i am down to just over £12k with estimated dfd of march 2019 hoping that BC dont re-introduced interest again. At the moment it is shown as OK on credit file while not paying interest two other debts from BOS have been defaulted in 2013 & 2014 and were moved to wescot early this year. The BC was an egg card taken out in 2009 so wondering if its worth asking them for CCA and if so what should i write?

    Any advice would be appreciated as it might just bring forward my dfd.
    LBM Sept 2012
    started DMP 1.11.12
    Debt £37012/£12070 DFD about April 2019
    • unicorndeva
    • By unicorndeva 14th Jun 17, 1:53 PM
    • 35 Posts
    • 97 Thanks
    unicorndeva
    Hi All, been a while but pop in and check when i can. Just reading the success of some of the CCA requests at the moment i am down to just over £12k with estimated dfd of march 2019 hoping that BC dont re-introduced interest again. At the moment it is shown as OK on credit file while not paying interest two other debts from BOS have been defaulted in 2013 & 2014 and were moved to wescot early this year. The BC was an egg card taken out in 2009 so wondering if its worth asking them for CCA and if so what should i write?

    Any advice would be appreciated as it might just bring forward my dfd.
    Originally posted by jubilee14
    Definitely worth CCAing your old Egg cards. We did recently and all BC sent back were the T's and C's claiming that they had 'fulfilled their obligations under the consumer credit act.' We've stopped paying them to see where it leads.
    • Zenboor
    • By Zenboor 14th Jun 17, 3:02 PM
    • 50 Posts
    • 14 Thanks
    Zenboor
    Tomorrow is payday and will be the first time I miss my usual monthly credit payments! Really not looking forward to the phone calls!

    I've decided to simplify the situation by not defaulting on my Halifax credit card and overdraft but instead use the extra cash to pay off the Payday loans and the small balances on my Virgin and Very accounts then focus on clearing the Halifax ones.

    I'm hoping that by September/October (when I'm expecting the other accounts to default) to only have 5 creditors to deal with in my DMP.

    I know I'm thinking too far ahead but I'm planning to clear my Halifax overdraft and credit card over the coming months but keep them whilst on DMP. I'm hoping that by the time my defaults drop off after the 6 years I will have SOME credit worthiness if I manage to maintain my Halifax CC and overdraft? Not planning my next debt problem just thinking that once the defaults drop off I would like to remortgage to make F&F offers and clear the debts in total.

    Any issues with this approach?
    • Quietgirl
    • By Quietgirl 15th Jun 17, 4:23 PM
    • 229 Posts
    • 81 Thanks
    Quietgirl
    I have a really silly question. I'm on a dmp with Stepchange. All is ticking along well. I was wondering if a ccj gets taken out on you does the court send them special delivery or do they just pop through the letter box in a brown envelope?

    I have had a card through my door about a letter
    Which is special delivery but I'm scared to go to the post office to collect it in case it's related to my debts. Everything with Stepchange is upto date and there are no missed payments.


    • sourcrates
    • By sourcrates 15th Jun 17, 7:08 PM
    • 11,132 Posts
    • 10,809 Thanks
    sourcrates
    I have a really silly question. I'm on a dmp with Stepchange. All is ticking along well. I was wondering if a ccj gets taken out on you does the court send them special delivery or do they just pop through the letter box in a brown envelope?

    I have had a card through my door about a letter
    Which is special delivery but I'm scared to go to the post office to collect it in case it's related to my debts. Everything with Stepchange is upto date and there are no missed payments.
    Originally posted by Quietgirl
    CCJ's don't just get "taken out".

    There is a court process to follow.

    Claim forms are usually sent regular post and it would normally be a big brown envelope.

    No use hiding from it, It won't be a claim form, go get the letter.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • henrryyyy
    • By henrryyyy 16th Jun 17, 12:16 PM
    • 37 Posts
    • 41 Thanks
    henrryyyy
    when sending F&Fs would you send one out at a time in case two accept and you can only pay one?
    • sourcrates
    • By sourcrates 16th Jun 17, 12:35 PM
    • 11,132 Posts
    • 10,809 Thanks
    sourcrates
    when sending F&Fs would you send one out at a time in case two accept and you can only pay one?
    Originally posted by henrryyyy
    Best dealing with one account at a time.

    Saves confusion, and the prospect of not been able to complete the deal through lack of funds.

    Thats what i`d do anyway.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • Silver1982
    • By Silver1982 16th Jun 17, 8:20 PM
    • 4 Posts
    • 0 Thanks
    Silver1982
    Hi this is my first ever post. Thinking of doing a dmp with sc or pp but big issue I have is my wage is masiffley variable because commission based and small basic. Ie one year could earn 20k more then the last or vise versa. One month come out with 2k one with 4k then one with 1.5. Any one else similar situation. Or any advice for who to use ?total debt is a lot 90 plus. I'm worried that disposable income would would worked out on average over 12 months then I have a couple of bad months and it all goes wrong. ??
    • KID77
    • By KID77 16th Jun 17, 8:54 PM
    • 202 Posts
    • 423 Thanks
    KID77
    I would base it on your basic salary or even a low commission month. Then save as much of your commission as possible to offer reduced settlements further down the line.

    Good luck x
    DMP Number 437
    LBM May 2015 47k in debt
    Starting DMP 1st July 2015
    • carbootcrazy
    • By carbootcrazy 16th Jun 17, 8:55 PM
    • 3,722 Posts
    • 20,904 Thanks
    carbootcrazy
    Great to see some new people joining us on their DMP journeys. Please keep posting and asking questions, a problem shared is a problem halved as the saying goes


    Well, at last I have some positive news on one of my CCA accounts. Received a letter from LINK today who have bought my 2 old MBNA accounts. This just relates to one of them with a current debt balance of around £6000. This is what it said:


    We write further to your request for account documentation under Section 77/78 of the Consumer Credit Act 1974. Unfortunately, the original creditor MBNA has confirmed that they are unable to comply with your request.

    Although the account is currently unenforceable the outstanding balance remains collectable and it is acceptable for creditors to register and continue the reporting of a default



    It goes on to give me the senders direct phone number for if I have any questions or queries in relation to the letter

    I don't want to get into phone conversations with them but wonder what I need to do now please, sourcrates or anyone who has been in the same position. Obviously I'm not planning to pay anything or at most tokens payments. My credit history is shot to pieces anyway and the defaults he mentions mean nothing considering this account has been defaulted since 2013.

    What does he mean by saying the debt is still collectable? I'm such a wimp, I'm terrified of repercussions of just stopping paying a debt


    Should I write to them and explain what I'm planning to do? My aim is a great F&F a little further down the line (when I have a bit more stashed away to pay it with) and don't particularly want to set that in motion too soon.


    Still waiting responses from the other 4 CCA requests but they are all of the same vintage as this one so I'm feeling really hopeful at long last.
    Make £10 A Day Challenge 2017. Jan-June: £1811.59 July: £141.74
    3-6 Months Emergency Fund Challenge #12: £1900.00/£3000. This is such hard going but I will do it.

    Original Debt: £56804 (@ LBM 02/13). Paid : £32316. Balance: £24488
    . These figures are completely out of date, must get them organised.
    • sourcrates
    • By sourcrates 16th Jun 17, 9:27 PM
    • 11,132 Posts
    • 10,809 Thanks
    sourcrates
    Hi Carboot,

    It means they can't take you to court to enforce the agreement as no agreement exists.

    That's it, simply write back stating you will not be making any more payments.

    There's nothing they can do, once you've told them that, it's usually the last you hear from them.
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. I'm a volunteer to help the boards run smoothly, and I can move and merge posts there.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • Dandytf
    • By Dandytf 17th Jun 17, 10:09 AM
    • 659 Posts
    • 290 Thanks
    Dandytf
    thanks msers for recent sc dmp advice

    thankfuly my reduced payments are agreed and going well

    thats my sc dmp + natwide mtg + sky tv all reduced considerably since recently reducing work hours on a permanent basis.
    sc dmp 2012 13k

    Jan 2017 7380 paid. 50% ish...
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