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  • FIRST POST
    • letsbehonest
    • By letsbehonest 26th Mar 17, 10:50 AM
    • 920Posts
    • 207Thanks
    letsbehonest
    Amazon prime fiddle
    • #1
    • 26th Mar 17, 10:50 AM
    Amazon prime fiddle 26th Mar 17 at 10:50 AM
    Whilst checking my CC account recently I discovered that Amazon have charged me for Prime for which I have never signed up for, even more annoying they did the same last year and I missed that. Amazon refunded me the £158 straight away but I am still waiting for a satisfactory explanation. Not to put to finer point on it this is theft.
    Last edited by letsbehonest; 26-03-2017 at 10:55 AM.
    "Imagination is more Important than knowledge"
Page 2
    • KILL BILL
    • By KILL BILL 13th May 17, 7:06 PM
    • 2,077 Posts
    • 1,277 Thanks
    KILL BILL
    if i want to avail myself of their 1 month trial i make and order and then i go into the prime settings and cancel it - get full use of the prime membership for that month before it expires

    never had a problem with this before its just appears that some people dont cancel within the time period
    • Chrysalis
    • By Chrysalis 15th May 17, 11:03 AM
    • 1,946 Posts
    • 888 Thanks
    Chrysalis
    Same happened to me, I got refunded as I contacted them quickly and I never used a free one day delivery service.

    Dont know how it happened, amazon do often popup a box for you to sign up to prime when submitting orders, and is it possible I clicked without realising, I guess, but considering you have to click twice as also need to confirm I dont think I did it.

    I am back on prime now but only for one month, needed something delivered today I ordered yesterday, and the fee for one month was the same next day for that one shipment. But I have already cancelled the auto renewal.
    • nkkingston
    • By nkkingston 15th May 17, 2:57 PM
    • 417 Posts
    • 459 Thanks
    nkkingston
    It's not always a pop up - sometimes they'll sneak it in amongst the other postal options and 'auto select' it for you.
    Mortgage
    June 2016: £93,295
    July 2017: £81,691.11
    • Nodding Donkey
    • By Nodding Donkey 17th May 17, 5:09 AM
    • 2,369 Posts
    • 1,979 Thanks
    Nodding Donkey
    I'm a firm believer that any sort of automatic renewal should be outlawed unless you make a positive choice to apply it, not assumed because of another choice you have made.
    • neilmcl
    • By neilmcl 17th May 17, 9:53 AM
    • 9,727 Posts
    • 6,751 Thanks
    neilmcl
    I'm a firm believer in everyone taking the time to read all the T&Cs of the services they sign up to BEFORE they sign up to them.
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