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  • FIRST POST
    • minigirl12
    • By minigirl12 20th Mar 17, 11:05 AM
    • 12Posts
    • 0Thanks
    minigirl12
    How do I decide?
    • #1
    • 20th Mar 17, 11:05 AM
    How do I decide? 20th Mar 17 at 11:05 AM
    About to return to the uk and need to select broadband/TVs/phone

    There will 4 of using the Internet 2 just browsing and forums, iplayer and 2 browsing but also using Spotify, Netflix, and 1 of the 2 will be doing online gaming via a pc at the weekends (I hope that makes sense)

    We don't tend to use our landline, as have free calls on mobiles and use fb and FaceTime/Skype.

    We have fibre in the village we are going to and we are nearish to the ?exchange box.

    What do I need from a deal? USwitch says BT is our best option with 38/52mb and fibre. Does this seem right? Bit put off by bts customer service and reviews.

    Also nowtv was very competitive but is there a catch?

    Thank you for any advice, moving is stressful...
Page 1
    • lee111s
    • By lee111s 20th Mar 17, 11:20 AM
    • 2,621 Posts
    • 1,830 Thanks
    lee111s
    • #2
    • 20th Mar 17, 11:20 AM
    • #2
    • 20th Mar 17, 11:20 AM
    Many ISP's now offer fibre to the cabinet services.

    Most offer a 40/2 or 40/10 ( download and upload connection speeds). Some offer 80/20. BT are the only one to offer 55/10 as their lowest package.
    • DCFC79
    • By DCFC79 20th Mar 17, 11:30 AM
    • 28,710 Posts
    • 18,132 Thanks
    DCFC79
    • #3
    • 20th Mar 17, 11:30 AM
    • #3
    • 20th Mar 17, 11:30 AM
    About to return to the uk and need to select broadband/TVs/phone

    There will 4 of using the Internet 2 just browsing and forums, iplayer and 2 browsing but also using Spotify, Netflix, and 1 of the 2 will be doing online gaming via a pc at the weekends (I hope that makes sense)

    We don't tend to use our landline, as have free calls on mobiles and use fb and FaceTime/Skype.

    We have fibre in the village we are going to and we are nearish to the ?exchange box.

    What do I need from a deal? USwitch says BT is our best option with 38/52mb and fibre. Does this seem right? Bit put off by bts customer service and reviews.

    Also nowtv was very competitive but is there a catch?

    Thank you for any advice, moving is stressful...
    Originally posted by minigirl12
    No catch with Now TV, its only if it provides what you want.

    Customers tend to only leave negative reviews, some customers will make a simple issue into a biigger issue, blow it out of proportion and leave a negative review.
    Last edited by DCFC79; 20-03-2017 at 11:37 AM.
    Je Suis Charlie
    • JJ Egan
    • By JJ Egan 20th Mar 17, 12:53 PM
    • 9,088 Posts
    • 3,688 Thanks
    JJ Egan
    • #4
    • 20th Mar 17, 12:53 PM
    • #4
    • 20th Mar 17, 12:53 PM
    BT fibre 1 is an up to 52 mb other ISPs is up to 38 mb on fibre 1 .
    BT customer service is best via the BT Users Community Forum .Going down that route i would give CS 9/10 .
    • minigirl12
    • By minigirl12 20th Mar 17, 1:17 PM
    • 12 Posts
    • 0 Thanks
    minigirl12
    • #5
    • 20th Mar 17, 1:17 PM
    • #5
    • 20th Mar 17, 1:17 PM
    That is interesting to know, Husband would like to go with BT for the sport. Off to have a look!
    • JJ Egan
    • By JJ Egan 20th Mar 17, 2:33 PM
    • 9,088 Posts
    • 3,688 Thanks
    JJ Egan
    • #6
    • 20th Mar 17, 2:33 PM
    • #6
    • 20th Mar 17, 2:33 PM
    My new BT contract
    Unlimited 1 Fibre + Line Rental advance payment + BT TV Entertainment Plus Including full BT Sport SD ( BT Sport will be £3-50 from August )
    £30 per month .
    TV BOX and Router are not included in above as i already have them .
    BT Price rise April 7th any new deal try and negotiate .
    • minigirl12
    • By minigirl12 20th Mar 17, 6:02 PM
    • 12 Posts
    • 0 Thanks
    minigirl12
    • #7
    • 20th Mar 17, 6:02 PM
    • #7
    • 20th Mar 17, 6:02 PM
    JJ do you mean the BT community forum on the BT website? I am confused, which is not unusual. We would need the equipment which I think is covered in the starting costs? £59.99
    • DCFC79
    • By DCFC79 20th Mar 17, 6:06 PM
    • 28,710 Posts
    • 18,132 Thanks
    DCFC79
    • #8
    • 20th Mar 17, 6:06 PM
    • #8
    • 20th Mar 17, 6:06 PM
    JJ do you mean the BT community forum on the BT website? I am confused, which is not unusual. We would need the equipment which I think is covered in the starting costs? £59.99
    Originally posted by minigirl12
    At a guess Id say yes it is.
    Je Suis Charlie
    • JJ Egan
    • By JJ Egan 21st Mar 17, 9:37 AM
    • 9,088 Posts
    • 3,688 Thanks
    JJ Egan
    • #9
    • 21st Mar 17, 9:37 AM
    • #9
    • 21st Mar 17, 9:37 AM
    Here .
    https://community.bt.com/
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