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  • FIRST POST
    • Notts6501
    • By Notts6501 17th Mar 17, 6:35 PM
    • 3Posts
    • 0Thanks
    Notts6501
    Signed for Item Posted To Wrong Address
    • #1
    • 17th Mar 17, 6:35 PM
    Signed for Item Posted To Wrong Address 17th Mar 17 at 6:35 PM
    I sold a new Handbag on eBay to a seller in Belfast. He contacted me to say he hadn't yet received it. I'd sent it recorded delivery so checked nad it was showing as being delivered yesterday.

    Only problem is that is says it went from their Brighton office and was signed for by someone called Fortune not my buyer.

    I've tried an online claim with Royal Mail but it says I have to wait 10 days.

    Any advice please (other than waiting 10 days)

    Thanks in advance
Page 1
    • marliepanda
    • By marliepanda 17th Mar 17, 6:37 PM
    • 4,600 Posts
    • 9,223 Thanks
    marliepanda
    • #2
    • 17th Mar 17, 6:37 PM
    • #2
    • 17th Mar 17, 6:37 PM
    Did you put the correct postcode on? I'm not a postcode expert but I imagine they both start with B...

    What postcode does your postal receipt say?
    Survey Earnings 2017 - £163
    • Notts6501
    • By Notts6501 17th Mar 17, 6:44 PM
    • 3 Posts
    • 0 Thanks
    Notts6501
    • #3
    • 17th Mar 17, 6:44 PM
    • #3
    • 17th Mar 17, 6:44 PM
    Yes postcode was BT4 I've googled it and it is a Belfast postcode. Not sure what brightons is
    • IAmWales
    • By IAmWales 17th Mar 17, 6:51 PM
    • 1,008 Posts
    • 2,171 Thanks
    IAmWales
    • #4
    • 17th Mar 17, 6:51 PM
    • #4
    • 17th Mar 17, 6:51 PM
    Brighton is BN. Does your receipt give the correct postcode, is there a similar street name in Brighton?

    I'd say it is very unlikely you'll see the bag again. Refund your buyer and make a claim from RM when you're able to.
    • Notts6501
    • By Notts6501 17th Mar 17, 6:52 PM
    • 3 Posts
    • 0 Thanks
    Notts6501
    • #5
    • 17th Mar 17, 6:52 PM
    • #5
    • 17th Mar 17, 6:52 PM
    Yes receipt has the Belfast postcode
    • jb66
    • By jb66 18th Mar 17, 7:30 AM
    • 1,584 Posts
    • 648 Thanks
    jb66
    • #6
    • 18th Mar 17, 7:30 AM
    • #6
    • 18th Mar 17, 7:30 AM
    You need to refund the ebayer and claim costs back from royal mail
    • hollydays
    • By hollydays 18th Mar 17, 8:58 AM
    • 15,256 Posts
    • 11,024 Thanks
    hollydays
    • #7
    • 18th Mar 17, 8:58 AM
    • #7
    • 18th Mar 17, 8:58 AM
    Might be worth doin a search on 192 with the name fortune to see if there is anything broadly similar to their address
    • Kim_13
    • By Kim_13 19th Mar 17, 8:18 AM
    • 1,217 Posts
    • 1,620 Thanks
    Kim_13
    • #8
    • 19th Mar 17, 8:18 AM
    • #8
    • 19th Mar 17, 8:18 AM
    Sometimes they do make mistakes. We are in the South West and received a Christmas card that should have gone to Huddersfield. Road name similar but not the same. Amused the person in the PO when taking it in to ask them to redeliver it.

    If it was only delivered Friday, there's a chance the person who signed for it may have noticed it wasn't for them after signing and returned it to the postman. They probably don't have a way to delete the signature that was given to them before the recipient gets a look at the parcel (DPD didn't when they took my parcel to the wrong house), so it could now make its way to Belfast unrecorded. I would allow some time for this before refunding.
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