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  • FIRST POST
    • sarah.dixon
    • By sarah.dixon 17th Mar 17, 12:44 AM
    • 5Posts
    • 0Thanks
    sarah.dixon
    SMS Spam (textmydeal)
    • #1
    • 17th Mar 17, 12:44 AM
    SMS Spam (textmydeal) 17th Mar 17 at 12:44 AM
    I know there's guidance on MSE for dealing with spam SMS.

    Does anyone know anything about reporting specific companies to mobile networks though to have them blocked?

    I ordered a curry once and now get about 4 texts a day from textmydeal - I'd love to see them blocked as a spam provider.
Page 1
    • Buzby
    • By Buzby 17th Mar 17, 10:28 AM
    • 8,051 Posts
    • 2,948 Thanks
    Buzby
    • #2
    • 17th Mar 17, 10:28 AM
    • #2
    • 17th Mar 17, 10:28 AM
    Why not de-register? That stops it instantly when placing the order you were opted in, but they do honour STOP requests.
    • Ian011
    • By Ian011 17th Mar 17, 11:48 AM
    • 1,722 Posts
    • 965 Thanks
    Ian011
    • #3
    • 17th Mar 17, 11:48 AM
    • #3
    • 17th Mar 17, 11:48 AM
    Sending the STOP message will cost "one standard rate text message". This charge is levied by your mobile phone provider, not by the service provider. Sending the message will not count towards inclusive allowances.
    • sarah.dixon
    • By sarah.dixon 6th Apr 17, 10:47 PM
    • 5 Posts
    • 0 Thanks
    sarah.dixon
    • #4
    • 6th Apr 17, 10:47 PM
    • #4
    • 6th Apr 17, 10:47 PM
    The Money Saving Expert advice is not to send STOP to spammers, but I went ahead and did it anyway.

    I've done that three times now, textmydeal keep on sending them!

    Is there not an ombudsman for this sort of thing? Perhaps as direct marketing or advertising?
    • Ian011
    • By Ian011 7th Apr 17, 12:02 AM
    • 1,722 Posts
    • 965 Thanks
    Ian011
    • #5
    • 7th Apr 17, 12:02 AM
    • #5
    • 7th Apr 17, 12:02 AM
    You have withdrawn your consent to receive marketing messages and they have continued. Time to complain to ICO.
    • sarah.dixon
    • By sarah.dixon 7th Apr 17, 1:03 AM
    • 5 Posts
    • 0 Thanks
    sarah.dixon
    • #6
    • 7th Apr 17, 1:03 AM
    • #6
    • 7th Apr 17, 1:03 AM
    Who is the ICO please?

    How do I reach them?
    • PHK
    • By PHK 7th Apr 17, 7:40 AM
    • 31 Posts
    • 20 Thanks
    PHK
    • #7
    • 7th Apr 17, 7:40 AM
    • #7
    • 7th Apr 17, 7:40 AM
    https://ico.org.uk/

    The information commissioner's office.
    • sarah.dixon
    • By sarah.dixon 12th Apr 17, 12:03 AM
    • 5 Posts
    • 0 Thanks
    sarah.dixon
    • #8
    • 12th Apr 17, 12:03 AM
    • #8
    • 12th Apr 17, 12:03 AM
    Thank you so much! I've always been fine with other opt-in services before, but textmydeal seem really aggressive with spam.
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