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  • FIRST POST
    • stroodes
    • By stroodes 15th Mar 17, 9:07 PM
    • 311Posts
    • 279Thanks
    stroodes
    Candy washing machine!
    • #1
    • 15th Mar 17, 9:07 PM
    Candy washing machine! 15th Mar 17 at 9:07 PM
    Hi, I bought a Candy washing machine from Argos, online and paid for by credit card.

    Delivered today but machine is not working, power is going into machine and digitals are lighting up but nothing else, also when switched off can still hear power running through machine.

    Contacted Argos and best they can do is a collection and replacement Thursday 24th, I cant wait that long for a new machine is there any other option?

    No scrubbing board by kitchen sink please!!!
Page 1
    • harrys dad
    • By harrys dad 15th Mar 17, 10:46 PM
    • 1,780 Posts
    • 1,989 Thanks
    harrys dad
    • #2
    • 15th Mar 17, 10:46 PM
    • #2
    • 15th Mar 17, 10:46 PM
    Sounds like a reasonable offer to me. Launderette for a week?
    • wealdroam
    • By wealdroam 15th Mar 17, 11:45 PM
    • 18,379 Posts
    • 15,258 Thanks
    wealdroam
    • #3
    • 15th Mar 17, 11:45 PM
    • #3
    • 15th Mar 17, 11:45 PM
    Hi, I bought a Candy washing machine from Argos, online and paid for by credit card.

    Delivered today but machine is not working, power is going into machine and digitals are lighting up but nothing else, also when switched off can still hear power running through machine.

    Contacted Argos and best they can do is a collection and replacement Thursday 24th, I cant wait that long for a new machine is there any other option?

    No scrubbing board by kitchen sink please!!!
    Originally posted by stroodes
    You can 'hear power running through machine'?

    Amazing!

    I thought electrickery was a silent wonder.
    • forgotmyname
    • By forgotmyname 16th Mar 17, 1:31 AM
    • 25,094 Posts
    • 9,959 Thanks
    forgotmyname
    • #4
    • 16th Mar 17, 1:31 AM
    • #4
    • 16th Mar 17, 1:31 AM
    I wonder if someones forgotten to remove the shipping bolts?

    Poor things trying to turn but locked solid? I can only imagine the noises its making.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • Shaka_Zulu
    • By Shaka_Zulu 16th Mar 17, 8:52 AM
    • 688 Posts
    • 1,596 Thanks
    Shaka_Zulu
    • #5
    • 16th Mar 17, 8:52 AM
    • #5
    • 16th Mar 17, 8:52 AM
    I wonder if someones forgotten to remove the shipping bolts?

    Poor things trying to turn but locked solid? I can only imagine the noises its making.
    Originally posted by forgotmyname
    That was my immediate thought.
    • takman
    • By takman 16th Mar 17, 9:30 AM
    • 2,278 Posts
    • 1,893 Thanks
    takman
    • #6
    • 16th Mar 17, 9:30 AM
    • #6
    • 16th Mar 17, 9:30 AM
    Hi, I bought a Candy washing machine from Argos, online and paid for by credit card.

    Delivered today but machine is not working, power is going into machine and digitals are lighting up but nothing else, also when switched off can still hear power running through machine.

    Contacted Argos and best they can do is a collection and replacement Thursday 24th, I cant wait that long for a new machine is there any other option?

    No scrubbing board by kitchen sink please!!!
    Originally posted by stroodes


    Thursday 24th August? I'm not surprised you can't wait that long that is 5 months away!.
    • Moneyineptitude
    • By Moneyineptitude 16th Mar 17, 2:40 PM
    • 18,788 Posts
    • 8,952 Thanks
    Moneyineptitude
    • #7
    • 16th Mar 17, 2:40 PM
    • #7
    • 16th Mar 17, 2:40 PM
    I wonder if someones forgotten to remove the shipping bolts?
    Originally posted by forgotmyname
    Argos won't have plumbed it in, this will be user error I expect.

    I hope the OP doesn't do this with the replacement machine!

    OP read the instruction manual!
    • shaun from Africa
    • By shaun from Africa 16th Mar 17, 2:51 PM
    • 9,219 Posts
    • 10,373 Thanks
    shaun from Africa
    • #8
    • 16th Mar 17, 2:51 PM
    • #8
    • 16th Mar 17, 2:51 PM
    You can 'hear power running through machine'?

    Amazing!

    I thought electrickery was a silent wonder.
    Originally posted by wealdroam
    Not always.
    Any electrical item with windings (such as a transformer or motor) can produce an audible hum when powered and if the component or other steel items near by are loose or can flex, this hum will be more pronounced.
    Last edited by shaun from Africa; 16-03-2017 at 4:01 PM. Reason: Grammar correction.
    • stroodes
    • By stroodes 16th Mar 17, 10:39 PM
    • 311 Posts
    • 279 Thanks
    stroodes
    • #9
    • 16th Mar 17, 10:39 PM
    • #9
    • 16th Mar 17, 10:39 PM
    Thanks Shaun, that's exactly the sound, a sort of hum and when switched on to any programme it's the same sound and no movement, yes bolts were removed.
    • Moneyineptitude
    • By Moneyineptitude 16th Mar 17, 11:31 PM
    • 18,788 Posts
    • 8,952 Thanks
    Moneyineptitude
    Thanks Shaun, that's exactly the sound, a sort of hum and when switched on to any programme it's the same sound and no movement, yes bolts were removed.
    Originally posted by stroodes
    Well then, to answer your original question, you'll have to wait for Argos to exchange the machine. Do note that the 24th is a Friday, not Thursday...
    • firefox1956
    • By firefox1956 17th Mar 17, 8:58 AM
    • 1,037 Posts
    • 571 Thanks
    firefox1956
    Why not ring the Candy Helpline ??
    These helplines are usually very good.
    http://www.candy-domestic.co.uk/en_GB/technical-assistance
    HTH
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