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    • briggsy326
    • By briggsy326 15th Mar 17, 7:24 PM
    • 2Posts
    • 1Thanks
    Smart Parking Appeal Rejected - What Next?
    • #1
    • 15th Mar 17, 7:24 PM
    Smart Parking Appeal Rejected - What Next? 15th Mar 17 at 7:24 PM

    At the start of Feburary I recieved a Parking Charge Notice from Smart Parking with regards to parking in a car park in Clarkston, Scotland. It claims that no payment was made against the vehicle! Fortunately I still had the receipt for parking. the 'problem' seems to be that when typed in to the keypad 0 was put in instead of O (the rest of the registration number was exact!

    An appeal was launched but Smart Parking has decided to reject the appeal on grounds that they could not match any reciept to the vehicle. Despite the 'error' it shuold, imo, be quite clear that the reciept (that was included with the appeal) matches the vehicle, parking was clearly paid in good faith!

    What options are open to me now?
    any help/thoughts much appreciated.
Page 1
    • pogofish
    • By pogofish 15th Mar 17, 8:36 PM
    • 6,860 Posts
    • 6,828 Thanks
    • #2
    • 15th Mar 17, 8:36 PM
    • #2
    • 15th Mar 17, 8:36 PM
    Not much - Just ignore them and their shonky debt collectors forthwith.

    You shouldn't have wasted time contacting them in the first place - See the Scotland-specific advice in the Newbies Sticky for why.
    • Redx
    • By Redx 15th Mar 17, 9:51 PM
    • 13,644 Posts
    • 16,752 Thanks
    • #3
    • 15th Mar 17, 9:51 PM
    • #3
    • 15th Mar 17, 9:51 PM
    And keep the ticket and all the paperwork for the next 5 years , just in case
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Coupon-mad
    • By Coupon-mad 15th Mar 17, 9:57 PM
    • 45,046 Posts
    • 57,673 Thanks
    • #4
    • 15th Mar 17, 9:57 PM
    • #4
    • 15th Mar 17, 9:57 PM
    Fortunately I still had the receipt for parking.
    Unfortunately, you appealed and told them who was driving...even though you are in Scotland. I thought it was fairly well known in Scotland to ignore these private 'tickets'. The advice has never changed, north of the border. Should have ignored it!

    Fortunately, it's only Smart Parking, whose repertoire doesn't include suing people.

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • briggsy326
    • By briggsy326 16th Mar 17, 6:52 AM
    • 2 Posts
    • 1 Thanks
    • #5
    • 16th Mar 17, 6:52 AM
    • #5
    • 16th Mar 17, 6:52 AM
    Thanks for the responses.

    @pogofish alas I submitted my appeal before I thought to come to this site seeking assistance.
    @Coupon-mad I will have to double check but I'm sure when I did appeal I was quite non-descript about who was driving tbh, still, yep looks like I should have ignored it.

    When I read on the Smart Parking website about appeals that, and I quote: "It goes without saying that each appeal is individually assessed by a trained appeals assessor, who will review not only the site rules, but will apply a common sense approach.", in my naivety I presumed that they would indeed apply a common sense approach. That naivety has well been shattered. lol Quite clearly they do no such thing at all...

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