Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • Westie983
    • By Westie983 15th Mar 17, 7:05 PM
    • 3,805Posts
    • 13,913Thanks
    Westie983
    Maturing Santander Monthly Saver
    • #1
    • 15th Mar 17, 7:05 PM
    Maturing Santander Monthly Saver 15th Mar 17 at 7:05 PM
    Hi All,

    Today my Santander account has matured into a everyday saver and the rate dropped to 0.10% as expected, but no interest has been added.

    I have a deja vu of the problems Nationwide had last Christmas when the first batch of maturing accounts had a blip and no interest was added for weeks.

    Any one else had this problem?

    I am currently on hold to them to find out if it is a known issue.

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £360/£365 = 98.63%
    Virtual Sealed Pot #1 Total £1,500/£1,800 = 83.33%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £25,125/£16,665 = 150.76%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
Page 1
    • colsten
    • By colsten 15th Mar 17, 7:12 PM
    • 8,752 Posts
    • 7,413 Thanks
    colsten
    • #2
    • 15th Mar 17, 7:12 PM
    • #2
    • 15th Mar 17, 7:12 PM
    Yes. Being discussed in http://forums.moneysavingexpert.com/showthread.php?t=608697
    • AndyPK
    • By AndyPK 15th Mar 17, 7:16 PM
    • 2,385 Posts
    • 637 Thanks
    AndyPK
    • #3
    • 15th Mar 17, 7:16 PM
    • #3
    • 15th Mar 17, 7:16 PM
    I noticed mine was coming to an end and noted they had not sent one email or letter to let me know. (unlike TSB where I had 2 letters)
    • colsten
    • By colsten 15th Mar 17, 7:31 PM
    • 8,752 Posts
    • 7,413 Thanks
    colsten
    • #4
    • 15th Mar 17, 7:31 PM
    • #4
    • 15th Mar 17, 7:31 PM
    I noticed mine was coming to an end and noted they had not sent one email or letter to let me know. (unlike TSB where I had 2 letters)
    Originally posted by AndyPK
    I definitely had a letter. Dated 28/02/17, advising my account would change to an Everyday Saver on 15 March 2017. Which is what has happened now. The account number was retained. The letter did not say what would happen to the interest on the old account and as of yet I don't know when I will get it although I live in hope that it will show tomorrow morning.
    • youngretired
    • By youngretired 15th Mar 17, 7:37 PM
    • 107 Posts
    • 47 Thanks
    youngretired
    • #5
    • 15th Mar 17, 7:37 PM
    • #5
    • 15th Mar 17, 7:37 PM
    Mine matured today also and I contacted them regarding the interest and was told that it was being added today so hopefully will show online tomorrow.
    • Westie983
    • By Westie983 15th Mar 17, 8:30 PM
    • 3,805 Posts
    • 13,913 Thanks
    Westie983
    • #6
    • 15th Mar 17, 8:30 PM
    • #6
    • 15th Mar 17, 8:30 PM
    I found this after I looked to see if it a thread had already started, before I started this one.

    I have commented in the above thread also, but this thread may help as the title explains the issue.

    Thanks for bringing it to my attention though...

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £360/£365 = 98.63%
    Virtual Sealed Pot #1 Total £1,500/£1,800 = 83.33%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £25,125/£16,665 = 150.76%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • MarkFromCornwall
    • By MarkFromCornwall 15th Mar 17, 10:51 PM
    • 715 Posts
    • 447 Thanks
    MarkFromCornwall
    • #7
    • 15th Mar 17, 10:51 PM
    • #7
    • 15th Mar 17, 10:51 PM
    Hi All,

    Any one else had this problem?
    Originally posted by Westie983
    Yes. Mine matured yesterday (Tuesday) but no interest was added. I decided to wait and see if it was added later in the day and it appeared this morning (Wednesday) without me contacting them.
    • Westie983
    • By Westie983 16th Mar 17, 12:07 AM
    • 3,805 Posts
    • 13,913 Thanks
    Westie983
    • #8
    • 16th Mar 17, 12:07 AM
    • #8
    • 16th Mar 17, 12:07 AM
    Yes. Mine matured yesterday (Tuesday) but no interest was added. I decided to wait and see if it was added later in the day and it appeared this morning (Wednesday) without me contacting them.
    Originally posted by MarkFromCornwall
    Thanks so maybe it will appear...

    Lets see if it appears today...

    Thanks MarkFromCornwall

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £360/£365 = 98.63%
    Virtual Sealed Pot #1 Total £1,500/£1,800 = 83.33%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £25,125/£16,665 = 150.76%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • Westie983
    • By Westie983 16th Mar 17, 2:17 AM
    • 3,805 Posts
    • 13,913 Thanks
    Westie983
    • #9
    • 16th Mar 17, 2:17 AM
    • #9
    • 16th Mar 17, 2:17 AM
    Interest has been paid ;-)

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £360/£365 = 98.63%
    Virtual Sealed Pot #1 Total £1,500/£1,800 = 83.33%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £25,125/£16,665 = 150.76%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • xylophone
    • By xylophone 16th Mar 17, 9:32 AM
    • 23,068 Posts
    • 13,369 Thanks
    xylophone
    I notice that the interest was paid this morning on my account.
    • PeacefulWaters
    • By PeacefulWaters 16th Mar 17, 9:45 AM
    • 6,968 Posts
    • 8,586 Thanks
    PeacefulWaters
    New account opened.

    No option to close the old one online. Boo.
    • Westie983
    • By Westie983 16th Mar 17, 10:29 AM
    • 3,805 Posts
    • 13,913 Thanks
    Westie983
    New account opened.

    No option to close the old one online. Boo.
    Originally posted by PeacefulWaters
    No, I have left 0.01 in it, and will close the next time I am passing a Santander, no drama...

    Westie983
    Save 12k in 2017 #16 Total £21,355/£12,000 = 177.95%
    Sealed Pot Challenge ~ 10 #97 Total (£252) +£158/£500 = 82.00% ( x 10)
    Xmas 2017 £1 a Day #6 Total £360/£365 = 98.63%
    Virtual Sealed Pot #1 Total £1,500/£1,800 = 83.33%
    £2 Savers Club 2017 #3 Total (£1,450)+£50/£2,000 = 75.00%

    Total £25,125/£16,665 = 150.76%

    I'm a Board Guide on Budgeting & Bank Accounts, Debt-Free Wannabe, Disability Money Matters, and Savings & Investments. I'm a volunteer helping the boards run smoothly, but I'm not a moderator, and do not read all posts. If you see an inappropriate/illegal post then email forumteam@moneysavingexpert.com
    • colsten
    • By colsten 16th Mar 17, 11:53 AM
    • 8,752 Posts
    • 7,413 Thanks
    colsten
    New account opened.

    No option to close the old one online. Boo.
    Originally posted by PeacefulWaters
    You can send them a secure message about it. Select "Close account" from the list of subjects and give them the acct number to be closed, as well as the Santander account you want to have any interest to be paid into. I asked for mine to be closed around 9:30 today and it's already ben actioned.
    • PeacefulWaters
    • By PeacefulWaters 16th Mar 17, 11:54 AM
    • 6,968 Posts
    • 8,586 Thanks
    PeacefulWaters
    No, I have left 0.01 in it, and will close the next time I am passing a Santander, no drama...

    Westie983
    Originally posted by Westie983
    Don't tell the bloke who was complaining about how backwards British online banking is compared to the rest of Europe!
    • colsten
    • By colsten 16th Mar 17, 11:56 AM
    • 8,752 Posts
    • 7,413 Thanks
    colsten
    My interest also appeared this morning. £64.08, a few pennies less than I had expected. Probably due to the fact that the SO only gets executed on working days, whilst my interest calculator assumes deposits on the same date each month.
    • colsten
    • By colsten 16th Mar 17, 12:04 PM
    • 8,752 Posts
    • 7,413 Thanks
    colsten
    To close your account, message them with the acct number to be closed, as well as the Santander account you want to have any interest to be paid into

    • PeacefulWaters
    • By PeacefulWaters 16th Mar 17, 12:15 PM
    • 6,968 Posts
    • 8,586 Thanks
    PeacefulWaters
    Nice one Colsten.
    • B_G_B
    • By B_G_B 16th Mar 17, 12:23 PM
    • 383 Posts
    • 391 Thanks
    B_G_B
    Just closed mine by phone. Very painless.
    • No_Name
    • By No_Name 16th Mar 17, 2:08 PM
    • 60 Posts
    • 0 Thanks
    No_Name
    I wished I had gone for this when it was 5% last year - I think I may have been put off by the smaller max monthly deposits.

    Was it fixed for 12 months?

    Might go for their 3% one.
    • Stompa
    • By Stompa 16th Mar 17, 2:13 PM
    • 7,587 Posts
    • 3,668 Thanks
    Stompa
    My interest also appeared this morning. £64.08, a few pennies less than I had expected.
    Originally posted by colsten
    £64.44 for me.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,845Posts Today

7,972Users online

Martin's Twitter
  • Common question, but actually its pretty meaningless - the amount to govt is arbitrary - i explain why here...? https://t.co/W6NFlmztaV

  • RT @avantiproperty: @MartinSLewis You've got too much time on your hands.

  • Today's Twitter poll: Bit out of no where this one. If you wear a watch which wrist is it on...

  • Follow Martin