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  • FIRST POST
    • Waxhead321
    • By Waxhead321 15th Mar 17, 6:10 PM
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    Waxhead321
    Advice on complaining neighbours
    • #1
    • 15th Mar 17, 6:10 PM
    Advice on complaining neighbours 15th Mar 17 at 6:10 PM
    Had a visit from council yesterday because someone has made a complaint about noise and that i work on my own car on my driveway.

    We have recently just changed the bathroom suite and been slowly improving the home entirely over the year. As there was no carpets apart from the dog wee stained one in the hallway. Tabacco stained ceilings, mold in bathroom, over grown garden full of rubbish. You get the idea.
    Its a council property and everything has been given the ok
    I understand if there was drilling everyday, but a paintbrush or roller is hardly causing noise. If anywork is carried out it would be a weekend as i work full time. Also as i used to be a mechanic i work on mine and partner car. Servicing, repairing ect. Yet again i would understand if there was banging or a grinder going all hours but im only using hand tools no air tools or impact guns ect.

    Ive even worked on our neighbours (who we think has made the complaint) car replacing a turbo on it. Our other neighbour doesnt have a issue as he talks to me everyday and never has a issue with us and is happy to have us as neighbours.

    I dont know whether to approach the neighbours and bring the issue up or just leave it.
Page 1
    • d0nkeyk0ng
    • By d0nkeyk0ng 15th Mar 17, 6:26 PM
    • 340 Posts
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    d0nkeyk0ng
    • #2
    • 15th Mar 17, 6:26 PM
    • #2
    • 15th Mar 17, 6:26 PM
    What did the person from the council say in the end?

    AFAIK, there should be no problems with you doing the house up or even working on your car, as long as you do it during reasonable hours (I think 7am to 11pm). Any sort of building work, renovation etc is going to create noise.
    • glasgowdan
    • By glasgowdan 15th Mar 17, 6:48 PM
    • 2,115 Posts
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    glasgowdan
    • #3
    • 15th Mar 17, 6:48 PM
    • #3
    • 15th Mar 17, 6:48 PM
    Just carry on your life as normal and try to put this complaint to the back of your mind. It really doesn't matter. If someone is genuine they'd ask you personally about the noise rather than phone the council!
    • frugalmacdugal
    • By frugalmacdugal 15th Mar 17, 7:05 PM
    • 5,758 Posts
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    frugalmacdugal
    • #4
    • 15th Mar 17, 7:05 PM
    • #4
    • 15th Mar 17, 7:05 PM
    Hi,

    did council give you a warning about any future activities?

    Next time 'Turbo' wants you to look at his car, tell him you're only allowed to work on your own cars.
    Y'all take care now.
    • FreeBear
    • By FreeBear 15th Mar 17, 11:26 PM
    • 1,050 Posts
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    FreeBear
    • #5
    • 15th Mar 17, 11:26 PM
    • #5
    • 15th Mar 17, 11:26 PM
    AFAIK, there should be no problems with you doing the house up or even working on your car, as long as you do it during reasonable hours (I think 7am to 11pm).
    Originally posted by d0nkeyk0ng
    If there are children next door, 11pm would be unreasonable in my opinion - Even without kids, I'd still consider such a late finish to be unacceptable.

    For weekend work, 8am to 9pm on Sat and 9am to 6pm would be more reasonable if there is hammers & power tools involved. That said, I'd try to finish noisy work by around 6pm regardless of which day it is.
    Her courage will change the world.

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
    • d0nkeyk0ng
    • By d0nkeyk0ng 16th Mar 17, 7:24 AM
    • 340 Posts
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    d0nkeyk0ng
    • #6
    • 16th Mar 17, 7:24 AM
    • #6
    • 16th Mar 17, 7:24 AM
    If there are children next door, 11pm would be unreasonable in my opinion
    Originally posted by FreeBear
    This is what I was referring to:

    https://www.gov.uk/guidance/noise-nuisances-how-councils-deal-with-complaints
    To deal with complaints about noise that’s louder than a permitted level at night (from 11pm to 7am) councils can issue a warning notice.
    They can issue warning notices for noise at night without it being a statutory nuisance.
    The warning notice must tell the recipient:
    • that the noise is coming from the premises between 11pm and 7am
    • that the noise exceeds, or may exceed permitted levels as measured from within the complainant’s dwelling
    • that the noise must be reduced to below the permitted level in a specified period (this must be at least 10 minutes after the notice is served and must end by 7am)
    • what time the notice is issued
    • elsien
    • By elsien 16th Mar 17, 7:43 AM
    • 14,377 Posts
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    elsien
    • #7
    • 16th Mar 17, 7:43 AM
    • #7
    • 16th Mar 17, 7:43 AM
    I thought that was for businesses, not people in their own home.

    And it's not enforceable if the council don't want to, as I found out when I complained about a local superstore being revamped with loud noise all night for several weeks in a row - the council had given permission as they couldn't do the work during the day.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
    • Gloomendoom
    • By Gloomendoom 16th Mar 17, 7:49 AM
    • 12,049 Posts
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    Gloomendoom
    • #8
    • 16th Mar 17, 7:49 AM
    • #8
    • 16th Mar 17, 7:49 AM
    If there are children next door, 11pm would be unreasonable in my opinion - Even without kids, I'd still consider such a late finish to be unacceptable.
    Originally posted by FreeBear

    If noisy work was going on between those times every weekend, it would probably drive me insane.

    I have had planning approval for a job on my house and, as a condition, work at weekends is restricted to Saturday mornings only.
    Advice; it rhymes with mice. Advise; it rhymes with wise.
    • Norman Castle
    • By Norman Castle 16th Mar 17, 9:35 AM
    • 5,707 Posts
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    Norman Castle
    • #9
    • 16th Mar 17, 9:35 AM
    • #9
    • 16th Mar 17, 9:35 AM

    I dont know whether to approach the neighbours and bring the issue up or just leave it.
    Originally posted by Waxhead321
    Depends on your relationship with the neighbour. If this has gone on for a year it could get annoying for a neighbour. You could mention that the decorating is taking longer than you hoped and you will be happy when its done.
    Painting may seem quiet but repeatedly moving step ladders can be noisy depending on the properties and floors.

    If you always stop by a certain time, 4-5pm? this will give the neighbours predictable peace and quiet in the evenings.

    The complaints about working on the car may be just because they find your diy noise annoying.

    • Davesnave
    • By Davesnave 16th Mar 17, 9:42 AM
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    Davesnave
    If noisy work was going on between those times every weekend, it would probably drive me insane.

    I have had planning approval for a job on my house and, as a condition, work at weekends is restricted to Saturday mornings only.
    Originally posted by Gloomendoom
    But the OP isn't suggesting work is going on at those times, nor are they doing work that involves planning permission, so far as I can tell.

    OP, it's likely the green-eyed monster responsible, and possibly not even the person next door. You are conspicuously competent and keen to improve your life chances, which can cast you in a negative light, according to some people's twisted vision.

    Just stay cheery with everyone. It annoys the hell out of the nay-sayers and wasters!
    I used to suffer with kleptomania, but now I take something for it.
    • Annie1960
    • By Annie1960 16th Mar 17, 8:01 PM
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    Annie1960
    If you want to remain on good terms with everyone, then perhaps put a note in all letterboxes stating what work you are doing, what hours there may be noise (as someone above said, predictability is important), and when you expect the works to be finished.

    That's what people around my way tend to do, and it seems to work well. People may be more understanding if they know the end is in sight.
    • Silvertabby
    • By Silvertabby 16th Mar 17, 9:32 PM
    • 884 Posts
    • 954 Thanks
    Silvertabby
    Some people just complain for the sake of it, or because they think there may be a bob or two in it for them. Our next door neighbour's house was on the market during the time we had our garden landscaped. Yes, the stone cutter was noisy, but the whole job only took 5 (week)days and the boys were only there from 9am to 4pm. Our neighbours later told us that they had rejected a stupidly low offer on their house - because the would-be buyers had noted the 'noisy neighbours' and had reduced their offer 'accordingly'.
    Last edited by Silvertabby; 16-03-2017 at 9:37 PM.
    • Gloomendoom
    • By Gloomendoom 16th Mar 17, 10:08 PM
    • 12,049 Posts
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    Gloomendoom
    But the OP isn't suggesting work is going on at those times,
    Originally posted by Davesnave
    I know but d0nkeyk0ng was suggesting that 7 am to 11 pm was reasonable.

    nor are they doing work that involves planning permission, so far as I can tell.
    Possibly not, but the conditions on my planning permission illustrate what hours the local council (mine at least) regard as reasonable for noisy work.
    Advice; it rhymes with mice. Advise; it rhymes with wise.
    • Davesnave
    • By Davesnave 17th Mar 17, 5:38 AM
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    Davesnave
    ..... the conditions on my planning permission illustrate what hours the local council (mine at least) regard as reasonable for noisy work.
    Originally posted by Gloomendoom
    Yes, but did they do this on the assumption that the work would be done by contractors?

    A family member had the same sort of problem, but was able to successfully challenge it, because he was doing the work himself and weekends were the only times he could do it.

    I think there was still a restriction imposed, but it was a more lenient one. It was recognised that if he'd complied, the work would have gone on much longer. There has to be a trade-off between the inconvenience of noise and other considerations, including mess, scaffolding etc.
    I used to suffer with kleptomania, but now I take something for it.
    • Crinkmeister
    • By Crinkmeister 17th Mar 17, 7:24 AM
    • 464 Posts
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    Crinkmeister
    Most neighbourhoods have a miserable old git who has nothing better to do than moan about everything. We have one near us...
    • robotrobo
    • By robotrobo 17th Mar 17, 7:44 AM
    • 814 Posts
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    robotrobo
    Ive even worked on our neighbours (who we think has made the complaint) car replacing a turbo on it.



    dont forget to tighten the wheel nuts next time will you!
    • DominicH
    • By DominicH 17th Mar 17, 10:59 AM
    • 264 Posts
    • 197 Thanks
    DominicH
    Local councils can only issue recommendations about DIY noise, rather than actual rules, but here is a typical one:

    What are considered to be reasonable times for DIY work?

    In terms of a householder who is doing the work themselves we would usually recommend that the noisier activities are restricted to the following working hours:

    • Mon – Fri - 9.00am to 7.30pm.
    • Saturdays – 9.00am to 5.00pm
    • Sunday and Bank Holiday – 10.00am – 2.00pm

    Please note these times are not legal limits, but are suggested as a sensible approach.


    https://www.charnwood.gov.uk/files/documents/noise_from_diy_work_fact_sheet/Noise%20from%20DIY%20Work%20-%20Advice%20Factsheet.pdf
    "Einstein never said most of the things attributed to him" - Mark Twain
    • maisie cat
    • By maisie cat 17th Mar 17, 11:36 AM
    • 161 Posts
    • 179 Thanks
    maisie cat
    and they are usually hypocrites
    Most neighbourhoods have a miserable old git who has nothing better to do than moan about everything. We have one near us...
    Originally posted by Crinkmeister
    I was planing a door at 11am on a Thursday a few months ago and the neighbour threatened to go to the council. I think he was annoyed because a builder was cutting roof tiles with an angle grinder across the road. I'm a women and I think a builder would have told him where to go so he came after me.
    He on the other hand has a dog and a lawn mowing obsession for an hour every other day. When I challenged him about his noise versus ours he claimed that "domestic noise" is allowed but DIY is not domestic or some such nonsense. People do have funny ideas about their own entitlement to quiet enjoyment versus others.
    I did some research after that and our council is not interested in noise issues in the daytime unless they go on for an extended period and they are above the ambient noise.
    • Crinkmeister
    • By Crinkmeister 17th Mar 17, 12:25 PM
    • 464 Posts
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    Crinkmeister
    @maisie cat I can't imagine planing a door is going to be very loud - unless your electric planer is powered by a steam engine!!
    • pimento
    • By pimento 17th Mar 17, 12:39 PM
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    • 6,567 Thanks
    pimento
    Ive even worked on our neighbours (who we think has made the complaint) car replacing a turbo on it.

    Originally posted by robotrobo
    Ask him if he was the one who complained and if he says 'yes' say that if there's a next time, he should speak to you first because you don't want to be a bad neighbour or fall out with him.

    That should take the wind out of his sails.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
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