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    • checkmate2000
    • By checkmate2000 15th Mar 17, 9:01 AM
    • 15Posts
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    checkmate2000
    price changes - argos
    • #1
    • 15th Mar 17, 9:01 AM
    price changes - argos 15th Mar 17 at 9:01 AM
    Hi all

    i bought the below 8 days ago for 141

    Argos product - 122/2870

    Today i see the WAS price was 131 and is now 120

    But that is incorrect, i bought this for 141 8 days ago so surely the was price is incorrect? can i do something about this? is this process illegal? I just got 21 refund but felt disgusted at how they can lie !
Page 1
    • naedanger
    • By naedanger 15th Mar 17, 9:15 AM
    • 2,103 Posts
    • 1,658 Thanks
    naedanger
    • #2
    • 15th Mar 17, 9:15 AM
    • #2
    • 15th Mar 17, 9:15 AM
    Hi all

    i bought the below 8 days ago for 141

    Argos product - 122/2870

    Today i see the WAS price was 131 and is now 120

    But that is incorrect, i bought this for 141 8 days ago so surely the was price is incorrect? can i do something about this? is this process illegal? I just got 21 refund but felt disgusted at how they can lie !
    Originally posted by checkmate2000
    I don't understand why you are so upset. It sounds like you have been given a reduction so that you have in effect got the item for the new lower price. I cannot see what benefit Argos are getting from their error, which makes me think it is just a minor mistake (and it may not even be that if the item has been price at 131 at some point in the past).
    • checkmate2000
    • By checkmate2000 15th Mar 17, 9:16 AM
    • 15 Posts
    • 0 Thanks
    checkmate2000
    • #3
    • 15th Mar 17, 9:16 AM
    • #3
    • 15th Mar 17, 9:16 AM
    My only question is, 8 days ago the full price was 141

    Today i see it says was price was 131 and now is 120.

    Shouldnt the was price be 141?
    • Fosterdog
    • By Fosterdog 15th Mar 17, 9:24 AM
    • 2,844 Posts
    • 4,830 Thanks
    Fosterdog
    • #4
    • 15th Mar 17, 9:24 AM
    • #4
    • 15th Mar 17, 9:24 AM
    My only question is, 8 days ago the full price was 141

    Today i see it says was price was 131 and now is 120.

    Shouldnt the was price be 141?
    Originally posted by checkmate2000
    Not necessarily if it has been sold at 131 at some point then that would also be a was price. I could understand your complaint if they claimed it had once been 141 with a 20 saving but hadn't been. I don't quite understand your complaint that they are saying it was 131 with 10 saving as they are making it look like a worse offer for themselves.

    There are also laws on how long it has to be sold at a certain price before they can advertise a saving, it is possible that they didn't sell it at 141 for long enough to meet the requirements but may have previously sold it for 131 for longer so within the law.

    You should really be glad that they refunded the difference as you had no legal entitlement to that unless they offer a price promise and you met the requirements.
    • naedanger
    • By naedanger 15th Mar 17, 9:27 AM
    • 2,103 Posts
    • 1,658 Thanks
    naedanger
    • #5
    • 15th Mar 17, 9:27 AM
    • #5
    • 15th Mar 17, 9:27 AM
    My only question is, 8 days ago the full price was 141

    Today i see it says was price was 131 and now is 120.

    Shouldnt the was price be 141?
    Originally posted by checkmate2000
    Possibly, but so what? You have not lost out and current buyers are not being tricked into thinking they are getting a better reduction than is the case.

    Also perhaps the item has been on sale previously for 131.

    Sounds at worst like a trivial mistake. I cannot understand why it caused you to feel disgusted.

    [Furthermore there is no statutory reason for a retailer to give you a price reduction in the event that they lower the price of an item shortly after you purchase it, (although there may be a contractual requirement to do so if they promise, at the point of sale, that they will do this).]
    • checkmate2000
    • By checkmate2000 15th Mar 17, 9:33 AM
    • 15 Posts
    • 0 Thanks
    checkmate2000
    • #6
    • 15th Mar 17, 9:33 AM
    • #6
    • 15th Mar 17, 9:33 AM
    Thanks, i have been following this product since early feb when it was first added and it was never 130, it started off at 157.99, then 146,99 then 141.99

    i know i am sad but as i wasn't in rush to purchase i kept eye on price but then just purchased as i needed it, ah well should be happy as you said with the 20 refund.

    thanks for your help
    • naedanger
    • By naedanger 15th Mar 17, 9:39 AM
    • 2,103 Posts
    • 1,658 Thanks
    naedanger
    • #7
    • 15th Mar 17, 9:39 AM
    • #7
    • 15th Mar 17, 9:39 AM
    Thanks, i have been following this product since early feb when it was first added and it was never 130, it started off at 157.99, then 146,99 then 141.99

    i know i am sad but as i wasn't in rush to purchase i kept eye on price but then just purchased as i needed it, ah well should be happy as you said with the 20 refund.

    thanks for your help
    Originally posted by checkmate2000
    I still genuinely don't understand why you felt disgusted. Did you feel there was more to this than a trivial mistake?
    • LABMAN
    • By LABMAN 15th Mar 17, 9:53 AM
    • 560 Posts
    • 849 Thanks
    LABMAN
    • #8
    • 15th Mar 17, 9:53 AM
    • #8
    • 15th Mar 17, 9:53 AM
    Did you see this?:-


    *Prices correct as displayed but are subject to change.
    Je suis Parisien
    • dsdhall
    • By dsdhall 15th Mar 17, 11:49 AM
    • 309 Posts
    • 305 Thanks
    dsdhall
    • #9
    • 15th Mar 17, 11:49 AM
    • #9
    • 15th Mar 17, 11:49 AM
    Wow, that's a first. Usually people moan that the 'for sale previously' price was artificially high, fooling them into thinking they're getting a bigger discount.

    Argos gain nothing by saying the previous sale price was lower than it actually was. Heaven forbid they make an honest mistake now and again.

    P.S. Do you live in Tunbridge Wells? You should write a letter to your local newspaper about your Argos experience, I'm sure they'll publish it.
    • CoolHotCold
    • By CoolHotCold 15th Mar 17, 1:27 PM
    • 2,066 Posts
    • 1,283 Thanks
    CoolHotCold
    https://www.pricehistory.co.uk/product/1222870/russell-hobbs-rhcf103-chest-freezer-white
    • Rainbowgirl84
    • By Rainbowgirl84 15th Mar 17, 2:27 PM
    • 416 Posts
    • 706 Thanks
    Rainbowgirl84
    Thanks, i have been following this product since early feb when it was first added and it was never 130, it started off at 157.99, then 146,99 then 141.99

    i know i am sad but as i wasn't in rush to purchase i kept eye on price but then just purchased as i needed it, ah well should be happy as you said with the 20 refund.

    thanks for your help
    Originally posted by checkmate2000


    But it has been sold for 130.99...in November 2016.
    • dsdhall
    • By dsdhall 15th Mar 17, 4:08 PM
    • 309 Posts
    • 305 Thanks
    dsdhall
    So Argos are probably still sticking to the advice dished out by the government a few years ago, even though I'm not sure it's necessary with current guidelines.

    "A price used as a basis for comparison should have been your most recent price available for 28 consecutive days or more", and the last period of 28 days or more when the price was stable (24th Nov to 7th Jan) is indeed 130.99.

    For what it's worth if you're going to start a discussion about such a petty topic you could at least be accurate with your numbers.

    Today i see the WAS price was 131 and is now 120
    It was 130.99 and is now 120.99.

    Disgusting indeed
    • peachyprice
    • By peachyprice 15th Mar 17, 5:54 PM
    • 17,959 Posts
    • 40,916 Thanks
    peachyprice
    Thanks, i have been following this product since early feb when it was first added and it was never 130, it started off at 157.99, then 146,99 then 141.99
    Originally posted by checkmate2000
    You must have forgot to check the price in November then.

    But it has been sold for 130.99...in November 2016.
    Originally posted by Rainbowgirl84
    Accept your past without regret, handle your present with confidence and face your future without fear
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