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  • FIRST POST
    • hmmmmm
    • By hmmmmm 14th Mar 17, 9:46 PM
    • 21Posts
    • 3Thanks
    hmmmmm
    Parking Charge Notice from Care Parking at Aldi
    • #1
    • 14th Mar 17, 9:46 PM
    Parking Charge Notice from Care Parking at Aldi 14th Mar 17 at 9:46 PM
    Hi All,

    Was just looking for a bit of guidance if at all possible.

    I have been shopping at Aldi for some time and have parked on their premises for numerous long stays, and have never received any charges whatsoever.

    I have recently been issued with a parking charge notice from a company called Care Parking, the charge being "Exceeded Maximum Stay Period", which is cited as 18 minutes over the parking allowance.

    I called Aldi to try and get the charge dropped, explaining that I was shopping on the complex, which also has numerous other retail outlets. Aldi informed me that the managing company of this car park had changed hands and been recently taken over by Care Parking. Aldi were surprised their customers had not been notified of the changeover, but noted that Care Parking were not working with them, but the landowner instead.

    Aldi recommended that I get in touch with Care Parking to explain that I was shopping in their store and not misusing the car park. I have evidence from online banking that I made purchases in both Aldi and Pound Stretcher, although the amounts spent were quite low. I would have no doubt been in other stores on the complex as well.

    I'd just like some advice on how to move forward with this,

    Many thanks,

    John
Page 1
    • Redx
    • By Redx 14th Mar 17, 10:51 PM
    • 13,717 Posts
    • 16,830 Thanks
    Redx
    • #2
    • 14th Mar 17, 10:51 PM
    • #2
    • 14th Mar 17, 10:51 PM
    ideally, complain to the MA or landholder and get it cancelled

    as well as the above, use the correct template from the NEWBIES sticky thread and amend it to state that an occupant of the vehicle was a patron of the retailers on the site and receipts (or redacted bank statement , or both) are enclosed to show proof of patronage

    it would seem that the landholder or their MA is controlling the parking regime, so not aldi (aldi tend to use PE)
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Half_way
    • By Half_way 14th Mar 17, 11:45 PM
    • 3,507 Posts
    • 4,922 Thanks
    Half_way
    • #3
    • 14th Mar 17, 11:45 PM
    • #3
    • 14th Mar 17, 11:45 PM
    Do you know who the landowner is?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
    • hmmmmm
    • By hmmmmm 15th Mar 17, 1:10 AM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    • #4
    • 15th Mar 17, 1:10 AM
    :)
    • #4
    • 15th Mar 17, 1:10 AM
    Thank you for the replies Redx, Half-way,

    So I should contact the landowner as well as send the following:

    Dear Sirs,

    Re: PCN No. xxxxxx

    I challenge this 'PCN' as keeper of the car.

    I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

    There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

    I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    In order to resolve the dispute, I attach copies of the driver’s bank transactions that day as proof of patronage.

    Yours faithfully,
    Many, many thanks,

    John
    Last edited by hmmmmm; 15-03-2017 at 11:41 AM.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 1:11 AM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    • #5
    • 15th Mar 17, 1:11 AM
    • #5
    • 15th Mar 17, 1:11 AM
    I'm unsure who the landowner is Half-way, is there any easy way to find out?
    • Redx
    • By Redx 15th Mar 17, 8:34 AM
    • 13,717 Posts
    • 16,830 Thanks
    Redx
    • #6
    • 15th Mar 17, 8:34 AM
    • #6
    • 15th Mar 17, 8:34 AM
    if you cannot find out using google or searching the forum, plus if the signage on site does not say who the MA is or who the landholder is, then the easy way is to find out from the Land Registry (for a small fee)
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • Fruitcake
    • By Fruitcake 15th Mar 17, 9:56 AM
    • 38,558 Posts
    • 77,020 Thanks
    Fruitcake
    • #7
    • 15th Mar 17, 9:56 AM
    • #7
    • 15th Mar 17, 9:56 AM
    Thank you for the replies Redx, Half-way,

    So I should contact the landowner as well as send the following:



    Many, many thanks,

    John
    Originally posted by hmmmmm
    Delete your PCN number, NOW!

    Anchor Security Services trading as Care Parking are BPA members so you should use the blue template for BPA members from the NEWBIES thread.

    If that's what you have quoted, then that's what you should send. Nobody here is going to pull up your version and the one from the NEWBIES and do a word for word check to ensure it is the correct one. There are only two templates and only one of those is for BPA members.

    A landowner cancellation is always the best way to deal with this sort of thing, but don't miss the appeal deadline for the PPC.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • pappa golf
    • By pappa golf 15th Mar 17, 10:36 AM
    • 6,711 Posts
    • 6,626 Thanks
    pappa golf
    • #8
    • 15th Mar 17, 10:36 AM
    • #8
    • 15th Mar 17, 10:36 AM
    corporation st preston?
    Have YOU had to walk 500 miles?
    Were you advised to walk 500 more?
    You could be entitled to compensation.
    Call the Pro Claimers NOW.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 2:44 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    • #9
    • 15th Mar 17, 2:44 PM
    • #9
    • 15th Mar 17, 2:44 PM
    Hi Pappa Golf,

    Yes, Corporation st Preston

    Thanks
    • hmmmmm
    • By hmmmmm 15th Mar 17, 2:47 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    Also the issue date on the Parking Charge is 20th February and it says I only have 28 days to make payment.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 2:49 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    Thanks Fruitcake, I've deleted that now and have used the correct template
    • Fruitcake
    • By Fruitcake 15th Mar 17, 3:11 PM
    • 38,558 Posts
    • 77,020 Thanks
    Fruitcake
    Thanks Fruitcake, I've deleted that now and have used the correct template
    Originally posted by hmmmmm
    Did you remember to redact the name of the driver from the bank statement? Alternatively, refer to the statement as being from an occupant of the car.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • pappa golf
    • By pappa golf 15th Mar 17, 3:30 PM
    • 6,711 Posts
    • 6,626 Thanks
    pappa golf
    aldi at corporation st via PE had reduced in time from 3 hrs to 1 hr and 20 mins , just before they left , in the period before xmas untill a few weeks ago it was a fee for all as care parking had not set up there ANPR equipment

    the currant signage states 2 hrs



    and from memory it is NOT the land owner that has hired them .


    further research with Preston CC will show you that planning permission was granted , if they provided parking for 3 hrs and the facility to leave the site and use local amenities .

    tricky one this , as PE never took anyone to court on this site (inc myself) and care parking dont do court

    http://www.bmpa.eu/companydata/Anchor_Security_Services.html
    Have YOU had to walk 500 miles?
    Were you advised to walk 500 more?
    You could be entitled to compensation.
    Call the Pro Claimers NOW.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 3:53 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    Thanks again Fruitcake, I've not sent the letter as of yet so will make sure to remove details of the driver

    Pappa Golf, the ANPR equipment was definitely in operation in this case as they have pictorial evidence of entry/exit.

    So are you saying that planning permission was granted allowing private parking for 3 hours on the corporation street retail park, so Care Parking/Anchor Security Services Ltd.'s 2 hour max stay is in contradiction of this?

    If Parking Eye/Care Parking haven't taken anyone to court, I'm assuming this is a good sign? Or is it the unknown, which isn't ideal?

    What would be my next actions here?

    Thank you so much for all of your help, it's really appreciated.

    John
    • pappa golf
    • By pappa golf 15th Mar 17, 3:55 PM
    • 6,711 Posts
    • 6,626 Thanks
    pappa golf
    how long were you on site for
    Have YOU had to walk 500 miles?
    Were you advised to walk 500 more?
    You could be entitled to compensation.
    Call the Pro Claimers NOW.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 3:58 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    Is it worth checking to see if any further planning applications have been made? i.e. extending the stay period? Thanks
    • hmmmmm
    • By hmmmmm 15th Mar 17, 4:00 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    18 minutes over the 2 hour "max stay"
    • Coupon-mad
    • By Coupon-mad 15th Mar 17, 4:04 PM
    • 45,202 Posts
    • 57,874 Thanks
    Coupon-mad
    I've not sent the letter as of yet
    If you are talking about first appeal, don't use snail mail.

    You are running out of time, submit the usual NEWBIES thread appeal template online or by email (depends on what the PCN says about appeals, obviously).
    PRIVATE PCN in England/Wales? DON'T PAY BUT DO NOT IGNORE IT

    Click on the trail, top of this page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    DON'T read old advice to ignore, unless in Scotland/NI.

    • pappa golf
    • By pappa golf 15th Mar 17, 4:05 PM
    • 6,711 Posts
    • 6,626 Thanks
    pappa golf
    18 mins qualifies you under the grace period rules , knowing that car park , and the amount of traffic I expect you had to drive around for at least 10 mins to find a place , and likewise on exit , in a que trying to get out of the site ,

    BPA :

    13 Grace periods
    13.1 Your approach to parking management must allow a
    driver who enters your car park but decides not to park,
    to leave the car park within a reasonable period without
    having their vehicle issued with a parking charge notice.
    13.2 You should allow the driver a reasonable ‘grace period’
    in which to decide if they are going to stay or go. If the
    driver is on your land without permission you should still
    allow them a grace period to read your signs and leave
    before you take enforcement action.
    13.3 You should be prepared to tell us the specific grace period
    at a site if our compliance team or our agents ask what it is.
    13.4 You should allow the driver a reasonable period to leave the
    private car park after the parking contract has ended, before
    you take enforcement action. If the location is one where
    parking is normally permitted, the Grace Period at the end
    of the parking period should be a minimum of 10 minutes.
    Have YOU had to walk 500 miles?
    Were you advised to walk 500 more?
    You could be entitled to compensation.
    Call the Pro Claimers NOW.
    • hmmmmm
    • By hmmmmm 15th Mar 17, 4:29 PM
    • 21 Posts
    • 3 Thanks
    hmmmmm
    Thanks Coupon-mad, they have an online form, I'll do that today.

    Should I mention anything about the planning permission being subject to providing a 3 hours stay for patrons? Or include anything about the grace period (thanks again PG), as the newbie template only mentions signage.

    Many thanks,

    John
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