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  • FIRST POST
    • lincroft1710
    • By lincroft1710 14th Mar 17, 8:12 PM
    • 9,299Posts
    • 7,226Thanks
    lincroft1710
    Were Tesco fair?
    • #1
    • 14th Mar 17, 8:12 PM
    Were Tesco fair? 14th Mar 17 at 8:12 PM
    Was in Tesco earlier today with OH who wanted a certain brand 4 pint bottle of organic milk, but only bottle available had very short lifespan. She approached a member of staff who was picking items from the shelf for delivery customers.

    Upon being approached, this member of staff immediately stopped what he was doing and started searching the shelves for another bottle with longer lifespan. He couldn't find one so offered to go "out the back" to find one. He returned very quickly with a long lifespan bottle of another brand (OH preferred brand was not in stock) which was completely acceptable. We thanked him and continued shopping.

    Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.
Page 1
    • Sleazy
    • By Sleazy 14th Mar 17, 8:14 PM
    • 5,612 Posts
    • 4,602 Thanks
    Sleazy
    • #2
    • 14th Mar 17, 8:14 PM
    • #2
    • 14th Mar 17, 8:14 PM
    Were Tesco fair? Above and beyond the call of duty I would say.
    Signed Sleazy
    The Last Of The Lounge Lizards
    • hollydays
    • By hollydays 14th Mar 17, 8:29 PM
    • 14,998 Posts
    • 10,770 Thanks
    hollydays
    • #3
    • 14th Mar 17, 8:29 PM
    • #3
    • 14th Mar 17, 8:29 PM
    As well as good training, you probably have " mystery customers" to thank for this. The old days of the staff shrugging their shoulders have given way to the risk that they are going to get bad marks in a mystery customer report, and get torn off a strip.
    • pogofish
    • By pogofish 14th Mar 17, 8:29 PM
    • 7,126 Posts
    • 7,143 Thanks
    pogofish
    • #4
    • 14th Mar 17, 8:29 PM
    • #4
    • 14th Mar 17, 8:29 PM
    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?
    • hollydays
    • By hollydays 14th Mar 17, 8:31 PM
    • 14,998 Posts
    • 10,770 Thanks
    hollydays
    • #5
    • 14th Mar 17, 8:31 PM
    • #5
    • 14th Mar 17, 8:31 PM
    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?
    Originally posted by pogofish

    The op is venting..
    • theonlywayisup
    • By theonlywayisup 14th Mar 17, 8:33 PM
    • 10,464 Posts
    • 7,039 Thanks
    theonlywayisup
    • #6
    • 14th Mar 17, 8:33 PM
    • #6
    • 14th Mar 17, 8:33 PM
    If only these were the only issues people had to deal with.
    • hollydays
    • By hollydays 14th Mar 17, 8:34 PM
    • 14,998 Posts
    • 10,770 Thanks
    hollydays
    • #7
    • 14th Mar 17, 8:34 PM
    • #7
    • 14th Mar 17, 8:34 PM
    Lincrofts milking it..
    • theonlywayisup
    • By theonlywayisup 14th Mar 17, 8:48 PM
    • 10,464 Posts
    • 7,039 Thanks
    theonlywayisup
    • #8
    • 14th Mar 17, 8:48 PM
    • #8
    • 14th Mar 17, 8:48 PM
    Lincrofts milking it..
    Originally posted by hollydays
    Ok, that's funny!
    • lincroft1710
    • By lincroft1710 14th Mar 17, 9:06 PM
    • 9,299 Posts
    • 7,226 Thanks
    lincroft1710
    • #9
    • 14th Mar 17, 9:06 PM
    • #9
    • 14th Mar 17, 9:06 PM
    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?
    Originally posted by pogofish
    The op is venting..
    Originally posted by hollydays
    It is actually praise disguised as a vent as a tongue-in-cheek response to all those posts complaining about Tesco and seeking undeserved compo.
    • societys child
    • By societys child 15th Mar 17, 3:55 PM
    • 4,198 Posts
    • 4,374 Thanks
    societys child
    I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco
    Oh, come on, you must be able to think of something, surely . . .

    5/10 - must try harder

    • peachyprice
    • By peachyprice 15th Mar 17, 5:48 PM
    • 18,101 Posts
    • 41,293 Thanks
    peachyprice

    Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.
    Originally posted by lincroft1710
    Was it fair of them to deprive you of a foot-stamping rant in the dairy aisle by giving good service? Only you can decide.
    Accept your past without regret, handle your present with confidence and face your future without fear
    • teddysmum
    • By teddysmum 15th Mar 17, 8:58 PM
    • 7,761 Posts
    • 4,596 Thanks
    teddysmum
    If I get good service at Tesco, I commend the person, at the customer service desk, as the store will have a staff award scheme in place.


    They are pleased that you took the trouble and it makes ypou feel good; much nicer than complaining.
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