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  • FIRST POST
    • Kel4810
    • By Kel4810 14th Mar 17, 7:29 PM
    • 1Posts
    • 0Thanks
    Kel4810
    HSBC mortgage issues
    • #1
    • 14th Mar 17, 7:29 PM
    HSBC mortgage issues 14th Mar 17 at 7:29 PM
    Hi all, have applied for an additional borrowing on my current HSBC mortgage as moving home- applied over the telephone end of January- still waiting for valuation to be booked as application with the underwriters- application lost for approx 2 weeks- no original documents have been sent back- anyone else having the same issues with HSBC? Nearly 6 weeks for us and it's going to affect our sale at some point. Thanks.
Page 1
    • martinsurrey
    • By martinsurrey 15th Mar 17, 10:19 AM
    • 2,687 Posts
    • 3,227 Thanks
    martinsurrey
    • #2
    • 15th Mar 17, 10:19 AM
    • #2
    • 15th Mar 17, 10:19 AM
    Hi all, have applied for an additional borrowing on my current HSBC mortgage as moving home- applied over the telephone end of January- still waiting for valuation to be booked as application with the underwriters- application lost for approx 2 weeks- no original documents have been sent back- anyone else having the same issues with HSBC? Nearly 6 weeks for us and it's going to affect our sale at some point. Thanks.
    Originally posted by Kel4810
    nope,

    applied online on a Saturday afternoon, documents supplied that Monday, underwriting finished by that Friday(this was a few weeks ago).
    • scottishblondie
    • By scottishblondie 15th Mar 17, 12:19 PM
    • 1,935 Posts
    • 1,223 Thanks
    scottishblondie
    • #3
    • 15th Mar 17, 12:19 PM
    • #3
    • 15th Mar 17, 12:19 PM
    We started the process of remortgaging a BTL with HSBC almost 10 weeks ago, and it is still ongoing. They have just instructed a conveyancer, so we are going in the right direction at least. Fortunately, we aren't in a great rush!!
    • nolonger8
    • By nolonger8 15th Mar 17, 5:49 PM
    • 1 Posts
    • 0 Thanks
    nolonger8
    • #4
    • 15th Mar 17, 5:49 PM
    • #4
    • 15th Mar 17, 5:49 PM
    This is nothing new from HSBC as their processing team really do let them down. I am an independent mortgage broker and I win A LOT of business from HSBC applications which are either taking too long to go through, or are moth-balled at the very last minute, this is where i step in. This inefficiency is particularly noticeable when they have market leading rates, as everybody and their dog send an application to them.
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