Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

    • davebrady
    • By davebrady 14th Mar 17, 7:07 AM
    • 6Posts
    • 0Thanks
    Broadband impossibly slow - help !
    • #1
    • 14th Mar 17, 7:07 AM
    Broadband impossibly slow - help ! 14th Mar 17 at 7:07 AM
    Recently joined Talktalk for their broadband/phone deal. My broadband speed was never great, averaging 2.4 but since joining TT it has dropped to 0.8.
    After weeks of engineers checking lines and terrible customer service, its still no better. I asked to upgrade to fibre and despite having a box outside my house, apparently I can't. I told them that I would leave and get another supplier and was told that breaking the contract would cost me 138.
    Is it possible that my only choice is to stay with them for 2 years with just a 'trickle' of broadband?
    It just seems wrong that they advertise upto 17 and deliver 0.8.
    Is there anything I can do?
Page 2
    • jbainbridge
    • By jbainbridge 17th Mar 17, 8:11 AM
    • 1,662 Posts
    • 1,066 Thanks
    The TalkTalk forums do seen to be staffed by helpful people. I've had good results ... try it!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,214Posts Today

7,687Users online

Martin's Twitter
  • The strange thing with a 4yr old is having to play & smile while inside feeling sick for those in trauma in my birth town #Manchester

  • Just a quick ta-ta for now. I'm taking the week off for family time with mini and Mrs MSE. So I won't be here much. Back after the bank hol

  • Ugh another one trying it! Beware

  • Follow Martin