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    • davebrady
    • By davebrady 14th Mar 17, 7:07 AM
    • 6Posts
    • 0Thanks
    Broadband impossibly slow - help !
    • #1
    • 14th Mar 17, 7:07 AM
    Broadband impossibly slow - help ! 14th Mar 17 at 7:07 AM
    Recently joined Talktalk for their broadband/phone deal. My broadband speed was never great, averaging 2.4 but since joining TT it has dropped to 0.8.
    After weeks of engineers checking lines and terrible customer service, its still no better. I asked to upgrade to fibre and despite having a box outside my house, apparently I can't. I told them that I would leave and get another supplier and was told that breaking the contract would cost me £138.
    Is it possible that my only choice is to stay with them for 2 years with just a 'trickle' of broadband?
    It just seems wrong that they advertise upto 17 and deliver 0.8.
    Is there anything I can do?
Page 2
    • jbainbridge
    • By jbainbridge 17th Mar 17, 8:11 AM
    • 1,676 Posts
    • 1,081 Thanks
    The TalkTalk forums do seen to be staffed by helpful people. I've had good results ... try it!
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