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  • FIRST POST
    • hflet
    • By hflet 13th Mar 17, 4:42 PM
    • 1Posts
    • 1Thanks
    hflet
    How can I claim PPI from Northern Rock
    • #1
    • 13th Mar 17, 4:42 PM
    How can I claim PPI from Northern Rock 13th Mar 17 at 4:42 PM
    Hi I'm trying to see if I can claim PPI from a mortgage I had with Northern Rock which was paid off in 2004. I have a reference number but that is all. I'm not sure who I apply to as Northern Rock no longer exists. Thanks hflet.
Page 1
    • antrobus
    • By antrobus 13th Mar 17, 4:56 PM
    • 15,044 Posts
    • 21,374 Thanks
    antrobus
    • #2
    • 13th Mar 17, 4:56 PM
    • #2
    • 13th Mar 17, 4:56 PM
    Hi I'm trying to see if I can claim PPI from a mortgage I had with Northern Rock which was paid off in 2004. I have a reference number but that is all. I'm not sure who I apply to as Northern Rock no longer exists. Thanks hflet.
    Originally posted by hflet
    Northern Rock is now NRAM.
    http://www.n-ram.co.uk/ppi
    • dunstonh
    • By dunstonh 13th Mar 17, 5:33 PM
    • 89,488 Posts
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    dunstonh
    • #3
    • 13th Mar 17, 5:33 PM
    • #3
    • 13th Mar 17, 5:33 PM
    Was the PPI sold by NR or by a broker (most NR mortgages were broker arranged)?
    Who was the provider of the PPI?
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • connor08
    • By connor08 13th Mar 17, 6:53 PM
    • 63 Posts
    • 2 Thanks
    connor08
    • #4
    • 13th Mar 17, 6:53 PM
    • #4
    • 13th Mar 17, 6:53 PM
    Hi I'm trying to see if I can claim PPI from a mortgage I had with Northern Rock which was paid off in 2004. I have a reference number but that is all. I'm not sure who I apply to as Northern Rock no longer exists. Thanks hflet.
    Originally posted by hflet
    hi firstly you need to assess weather it was broker sold or sold via northern rock . if it was broker sold the chances are the brokers are still trading and you can go to them if not then you would need to contact the financial services compensation scheme but they usually request who sold you the insurance try and have a look on past documents - to see if there is a broker on there I wish you the best of luck I'm trying to get my ppi back from another lender have a look on line and try and find out who northern rock would have traded with there might be something on line but I think northeren rock is a bank so they might have done their own internal ppi
    • dunstonh
    • By dunstonh 13th Mar 17, 7:15 PM
    • 89,488 Posts
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    dunstonh
    • #5
    • 13th Mar 17, 7:15 PM
    • #5
    • 13th Mar 17, 7:15 PM
    if it was broker sold the chances are the brokers are still trading and you can go to them
    If the mortgage was paid off in 2004, then it is a very long time before regulation started. So, no broker is going to accept pre-regulation complaints.

    if not then you would need to contact the financial services compensation scheme
    FSCS is not available to the op as they are referring to a pre-regulation sale.

    but I think northeren rock is a bank so they might have done their own internal ppi
    They did offer an MPPI for those that bought from them directly. They changed providers over the years but most of the time it was standalone monthly direct debit (except for some very old cases)
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • nicola_white
    • By nicola_white 1st Apr 17, 8:36 AM
    • 2 Posts
    • 0 Thanks
    nicola_white
    • #6
    • 1st Apr 17, 8:36 AM
    • #6
    • 1st Apr 17, 8:36 AM
    I took my mortgage out in 2007 with Northern Rock, it was sold to me by a mortgage advisor at Manning Staintion. At the time they told me that unless it took out MPPI then i would not get my mortgage, of course what i was told was not recorded.
    At the time my full package MPPI was with L&G which was apparently a preferred insurer with Northern Rock, not sure if it may have been the same for you.
    I did try a few years back to claim back but was told as there was no evidence the Mortgage advisor said what he did to me then i had no case. However i have just now been reading more on MPPI and reading between the lines it seems what i was sold would not have covered me anyway so i may try again
    Good luck with yours
    • Nasqueron
    • By Nasqueron 1st Apr 17, 9:15 AM
    • 4,179 Posts
    • 2,330 Thanks
    Nasqueron
    • #7
    • 1st Apr 17, 9:15 AM
    • #7
    • 1st Apr 17, 9:15 AM
    I took my mortgage out in 2007 with Northern Rock, it was sold to me by a mortgage advisor at Manning Staintion. At the time they told me that unless it took out MPPI then i would not get my mortgage, of course what i was told was not recorded.
    At the time my full package MPPI was with L&G which was apparently a preferred insurer with Northern Rock, not sure if it may have been the same for you.
    I did try a few years back to claim back but was told as there was no evidence the Mortgage advisor said what he did to me then i had no case. However i have just now been reading more on MPPI and reading between the lines it seems what i was sold would not have covered me anyway so i may try again
    Good luck with yours
    Originally posted by nicola_white
    Was the advice free?

    If so they are allowed to insist you buy insurance through them (the fact it was an NR mortgage and L&G policy suggests this).

    If you complained back then and were rejected, your complaint will be time barred now
    • dunstonh
    • By dunstonh 1st Apr 17, 1:49 PM
    • 89,488 Posts
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    dunstonh
    • #8
    • 1st Apr 17, 1:49 PM
    • #8
    • 1st Apr 17, 1:49 PM
    I did try a few years back to claim back but was told as there was no evidence the Mortgage advisor said what he did to me then i had no case.
    That is a correct response to a complaint on that basis.

    However i have just now been reading more on MPPI and reading between the lines it seems what i was sold would not have covered me anyway so i may try again
    Your complaint is over. You don't get a second bite of the cherry.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • Tcwrx
    • By Tcwrx 2nd Apr 17, 6:05 PM
    • 1 Posts
    • 0 Thanks
    Tcwrx
    • #9
    • 2nd Apr 17, 6:05 PM
    Savings in northern rock account
    • #9
    • 2nd Apr 17, 6:05 PM
    Please help I have £1700 in a northern rock account , I got the book . I last visited them in 2009 but forgot all about account till came across my savings book. Where will I be able to apply to get my money ?????? I live in the north east (Consett) Thanks 😰😓
    • Brownowl2013
    • By Brownowl2013 10th Apr 17, 11:23 PM
    • 23 Posts
    • 10 Thanks
    Brownowl2013
    How to know if have PPI/MPPI
    We had a mortgage with Northern Rock in 2004 and still have the secured loan part which we are still paying off. I know there was some questions around these mortgages and whether the contract was correct etc.

    My question really is how do I know if we were sold PPI/MPPI by the advisor at the estate agents when we arranged the mortgage?

    Many thanks.
    • Moneyineptitude
    • By Moneyineptitude 10th Apr 17, 11:40 PM
    • 19,285 Posts
    • 9,392 Thanks
    Moneyineptitude
    Look at your mortgage paperwork and/or simply ask the lender...

    Could have been sold by a broker..
    • dunstonh
    • By dunstonh 10th Apr 17, 11:54 PM
    • 89,488 Posts
    • 54,951 Thanks
    dunstonh
    We had a mortgage with Northern Rock in 2004 and still have the secured loan part which we are still paying off. I know there was some questions around these mortgages and whether the contract was correct etc.

    My question really is how do I know if we were sold PPI/MPPI by the advisor at the estate agents when we arranged the mortgage?

    Many thanks.
    Originally posted by Brownowl2013
    2004 is pre-regulation.

    NR wouldnt have sold you anything as you used a broker. The agent wasnt regulated until Jan 2005.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. Different people have different needs and what is right for one person may not be for another. If you feel an area discussed may be relevant to you, then please seek advice from a Financial Adviser local to you.
    • antrobus
    • By antrobus 11th Apr 17, 1:29 AM
    • 15,044 Posts
    • 21,374 Thanks
    antrobus
    Please help I have £1700 in a northern rock account , I got the book . I last visited them in 2009 but forgot all about account till came across my savings book. Where will I be able to apply to get my money ?????? I live in the north east (Consett) Thanks 😰😓
    Originally posted by Tcwrx
    Virgin bought a truncated version of Northern Rock plc in 2012. In fact, Northern Rock plc simply changed its name to Virgin Money plc. I think they took all the deposits with them, so I'd try Virgin.

    https://uk.virginmoney.com/virgin/savings/helpful-information/lost-accounts/
    • Shelly C
    • By Shelly C 5th Jul 17, 3:29 PM
    • 14 Posts
    • 15 Thanks
    Shelly C
    Contact Virgin Money at the old Northern Rock Head Office address or pop into a Virgin Money branch where I'm sure they will be able to help you - the money is still yours and still there only with a different institution
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