Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • bestie.tom
    • By bestie.tom 13th Mar 17, 4:04 PM
    • 1Posts
    • 0Thanks
    bestie.tom
    Ecpnomy 10 Meter
    • #1
    • 13th Mar 17, 4:04 PM
    Ecpnomy 10 Meter 13th Mar 17 at 4:04 PM
    I am currently with Eon, as I have an economy 10 meter. as far as I am aware, there are no other energy providers that I can switch to as Eon is the only company that has an economy 10 tariff, so I am now going to be stuck with the price increase that is being imposed by Eon. any Ideas on what to do?
Page 1
    • phillw
    • By phillw 13th Mar 17, 4:52 PM
    • 502 Posts
    • 210 Thanks
    phillw
    • #2
    • 13th Mar 17, 4:52 PM
    • #2
    • 13th Mar 17, 4:52 PM
    I am currently with Eon, as I have an economy 10 meter. as far as I am aware, there are no other energy providers that I can switch to as Eon is the only company that has an economy 10 tariff, so I am now going to be stuck with the price increase that is being imposed by Eon. any Ideas on what to do?
    Originally posted by bestie.tom
    There is a list of suppliers from December that would provide economy 10 or provide economy 7 with an economy 10 meter on economy10.com

    https://economy10.files.wordpress.com/2016/12/economy10-com-survey-results-dec-20163.pdf

    I think it's compiled by someone from scotland, so it may not be completely relevant for your area. You can try to contact him for more information though.
    Last edited by phillw; 13-03-2017 at 5:11 PM.
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 13th Mar 17, 5:55 PM
    • 6,287 Posts
    • 4,734 Thanks
    Richie-from-the-Boro
    • #3
    • 13th Mar 17, 5:55 PM
    • #3
    • 13th Mar 17, 5:55 PM
    E10 is a legacy tariff with high prices and no competition.No consumer wants it, no supplier wants to support it. GOV makes the few remaining suppliers continue their support.

    If you could switch to one of the few remaining suppliers you would almost certainly be in the exact same situation. Changing meters to E7 then getting a competitive tariff is your only solution. Best of luck.
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
    • phillw
    • By phillw 13th Mar 17, 6:55 PM
    • 502 Posts
    • 210 Thanks
    phillw
    • #4
    • 13th Mar 17, 6:55 PM
    • #4
    • 13th Mar 17, 6:55 PM
    Changing meters to E7 then getting a competitive tariff is your only solution.
    Originally posted by Richie-from-the-Boro
    Economy10.com suggests that you can switch to an E7 tariff with an E10 meter with some providers. I assumed it worked in the same way as an E7 meter with a standard tariff and you just add up some of the numbers. Although it may depend on the meter you have as some appear to have three readouts and some have two. Replacing the meter will be expensive, you'd need to factor that in.

    I think Smart Meters can cope with standard & e7 tariffs, so when SMETS2 starts rolling out then it might be worth getting one as you won't be charged for that.
    Last edited by phillw; 13-03-2017 at 7:04 PM.
    • footyguy
    • By footyguy 13th Mar 17, 8:43 PM
    • 3,202 Posts
    • 1,225 Thanks
    footyguy
    • #5
    • 13th Mar 17, 8:43 PM
    • #5
    • 13th Mar 17, 8:43 PM
    I am currently with Eon, as I have an economy 10 meter. as far as I am aware, there are no other energy providers that I can switch to as Eon is the only company that has an economy 10 tariff, so I am now going to be stuck with the price increase that is being imposed by Eon. any Ideas on what to do?
    Originally posted by bestie.tom
    I'm not sure the price rise will necessarily be applicable to you will it?
    I thought it was their stanbdrad variable rate that was being increased, and yoiu are not on that

    Do not attempt to switch supplier with your existing metering.
    Attempts by others in the past who have tried invariably ended up in tears.


    So options?
    Move
    or
    Get an expert in to tell you what you need to get the metering changed (may include re-wiring or appliance changes too - not cheap)
  • E.ON Company Representative: Malc
    • #6
    • 14th Mar 17, 9:59 AM
    E.ON Economy 10 Meters
    • #6
    • 14th Mar 17, 9:59 AM
    I am currently with Eon, as I have an economy 10 meter. as far as I am aware, there are no other energy providers that I can switch to as Eon is the only company that has an economy 10 tariff, so I am now going to be stuck with the price increase that is being imposed by Eon. any Ideas on what to do?
    Originally posted by bestie.tom
    Hello bestie.tom and welcome to the Forums.

    It depends on what type of Economy 10 meter you have. If it's the older three rate type (usually says peak, off peak and stored heat on bills), you won't be affected by our recent price increase announcement. You'll stay on the same prices as now. These meters also have two Meter Point Administration Numbers (MPANs). These, too, will be on your bills.

    If you've a newer two rate Economy 10 meter (peak and off peak) with only the one MPAN, your prices will go up in line with our announcement. The actual prices will depend on the region you're in. We've started sending letters to those affected by the increase.

    Whichever type of Economy 10 meter you have, we've only the one tariff available. It's certainly possible, though, to change supplier or the meter. As others have said, some of the different suppliers do support Economy 10 meters.

    Economy 10 meters are designed mainly for all electric properties with storage heaters and electric water immersion heaters. They give 10 hours of cheaper off peak electricity in each 24 hour period for heating and hot water. This is split into three time slots in the afternoon, evening and at night.

    To work, meters are wired into the heating circuits at individual properties. This lets them automatically switch heaters on/off during the off peak times. Because of the way they're wired into the heating circuits, it's best to ask a qualified electrician to check if changing the meter will have any implications for the heating and hot water.

    With the older 3 rate meters, only the 5 hours at night is for all usage. The other 5 hours are for heating/hot water coming through the dedicated circuits. With the newer, 2 rate meters, all 10 hours is for all electricity used.

    We're currently looking to change the older 3 rate meters for either a 2 rate or the more widespread Economy 7/single rate. There's no charge and a specialist team is looking after these changes. They're the 'Simpler Metering' team. With the more up to date 2 rate meters, there's a charge of £64.76 (including VAT) to change the meter.

    Hope this is of interest bestie.tom. Let me know if you need any more information as happy to help.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Rubidium
    • By Rubidium 14th Mar 17, 10:19 AM
    • 637 Posts
    • 414 Thanks
    Rubidium
    • #7
    • 14th Mar 17, 10:19 AM
    • #7
    • 14th Mar 17, 10:19 AM
    I am currently with Eon, as I have an economy 10 meter. as far as I am aware, there are no other energy providers that I can switch to as Eon is the only company that has an economy 10 tariff, so I am now going to be stuck with the price increase that is being imposed by Eon. any Ideas on what to do?
    Originally posted by bestie.tom
    Legislation has been approved that will make it easier for restricted meter customers to change tariff and/or supplier

    This order was made under the market investigation provisions of the Enterprise Act 2002 see here

    The order requires electricity suppliers with more than 50,000 customers:

    * to allow restricted meter (RM) customers to switch to non-RM tariffs. Switching to a non-RM tariff cannot be conditional on a change of meter or the payment of additional charges;

    * to inform their RM customers that they can switch their supplier and/or switch to a non-RM tariff as set out above. Contact information for Citizens Advice must also be provided. Information must be provided in customers’ bills and other regular written communications.
    Perhaps wait a few months until suppliers have to conform to this new order by Sept 2017?
    • matelodave
    • By matelodave 14th Mar 17, 10:36 AM
    • 2,803 Posts
    • 1,551 Thanks
    matelodave
    • #8
    • 14th Mar 17, 10:36 AM
    • #8
    • 14th Mar 17, 10:36 AM
    As Malc the EoN man says, you may need some rewiring to get your heating & hot water to work from an E7 supply. The £64 cost might be negligible compared with sorting out your house wiring.

    That cost will be down to you so you need to get an electrician in to check how the house is wired before getting your meter changed - the last thing you'll want is your storage heaters coming on during the peak times in the afternoon and evenings.

    You may also find that the heating is sized to require a boost in the afternoon and evenings and so may not be able to store enough heat in a single overnight charge, so may need upgrading or even forcing you to use peak rate heating if you aren't warm enough. All these costs will be down to you as well.
    Love makes the world go round - beer make it go round even faster
  • E.ON Company Representative: Malc
    • #9
    • 14th Mar 17, 5:44 PM
    E.ON Economy 10 Meters
    • #9
    • 14th Mar 17, 5:44 PM
    As Malc the EoN man says, you may need some rewiring to get your heating & hot water to work from an E7 supply. The £64 cost might be negligible compared with sorting out your house wiring.

    That cost will be down to you so you need to get an electrician in to check how the house is wired before getting your meter changed - the last thing you'll want is your storage heaters coming on during the peak times in the afternoon and evenings.

    You may also find that the heating is sized to require a boost in the afternoon and evenings and so may not be able to store enough heat in a single overnight charge, so may need upgrading or even forcing you to use peak rate heating if you aren't warm enough. All these costs will be down to you as well.
    Originally posted by matelodave
    Spot on matelodave. Sorry, should've mentioned these costs.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Rubidium
    • By Rubidium 14th Mar 17, 8:35 PM
    • 637 Posts
    • 414 Thanks
    Rubidium
    As Malc the EoN man says, you may need some rewiring to get your heating & hot water to work from an E7 supply. The £64 cost might be negligible compared with sorting out your house wiring.

    That cost will be down to you so you need to get an electrician in to check how the house is wired before getting your meter changed - the last thing you'll want is your storage heaters coming on during the peak times in the afternoon and evenings.
    Originally posted by matelodave
    The new restricted meters order 2016 mentioned above, states that suppliers will have to change the meter/s for customers on restricted hour tariffs if they request to change to a standard tariff, at no cost to the customer.

    Obviously customers who currently have a timeswitch/contactor meter arrangement to control when heating is enabled, will be fitted with a suitable replacement meter by the supplier as required, therefore the customer will not be required to arrange or pay for any electrician or for wiring changes to be made.

    This is why condition 22G has been added to the electricity supply license and suppliers will provide must submit, on an annual basis, a Restricted Meters Remedy Compliance Statement to the CMA the first to be submitted by 30 September 2017.

    You may also find that the heating is sized to require a boost in the afternoon and evenings and so may not be able to store enough heat in a single overnight charge, so may need upgrading or even forcing you to use peak rate heating if you aren't warm enough. All these costs will be down to you as well.
    Originally posted by matelodave
    Changing from a restricted hour tariff such as E10, Heatwise etc. will not suit everyones requirements but many customers have been held to ransom on these rip off tariffs and unable to heat their homes because of the uncompetitive, rates that they have been locked into. The recent changes to the electricity supply license should finally put an end to this sad situation and I would have expected the energy reps to be aware of this by now.
    • matelodave
    • By matelodave 14th Mar 17, 11:29 PM
    • 2,803 Posts
    • 1,551 Thanks
    matelodave
    Changing the meter at no cost to the customer doesn't mean that the supplier has to bear the cost of rearranging the consumers wiring or electrical system to suit the new meter if the system is incompatible.
    Love makes the world go round - beer make it go round even faster
    • Richie-from-the-Boro
    • By Richie-from-the-Boro 15th Mar 17, 12:18 AM
    • 6,287 Posts
    • 4,734 Thanks
    Richie-from-the-Boro
    Everything this side of the 'tails' including costs is the consumers legal responsibility.
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • archived user
    Economy10.com suggests that you can switch to an E7 tariff with an E10 meter with some providers. I assumed it worked in the same way as an E7 meter with a standard tariff and you just add up some of the numbers. Although it may depend on the meter you have as some appear to have three readouts and some have two. Replacing the meter will be expensive, you'd need to factor that in.

    I think Smart Meters can cope with standard & e7 tariffs, so when SMETS2 starts rolling out then it might be worth getting one as you won't be charged for that.
    Originally posted by phillw
    Smart meters can cope with eco 7 but so far I have nt seen an Eco 7 smart meter in the 9 years BG have been installing them. The only multi rate smart meter in use I have seen as a meter reader, is the free 8 hrs on Saturday or Sunday tariff used by BG. Eco 7 users are at the back of the queue for some reason with smart metering.
    • Rubidium
    • By Rubidium 15th Mar 17, 9:38 AM
    • 637 Posts
    • 414 Thanks
    Rubidium
    Changing the meter at no cost to the customer doesn't mean that the supplier has to bear the cost of rearranging the consumers wiring or electrical system to suit the new meter if the system is incompatible.
    Originally posted by matelodave
    Everything this side of the 'tails' including costs is the consumers legal responsibility.
    Originally posted by Richie-from-the-Boro
    Not really any rearranging, only a very minor change to the existing wiring is required.

    Here is a meter board that originally had a contactor meter installed to enable the cables to the right leading up to the storage heating consumer unit. The cables leading up in the center go to the general consumer unit.

    When the storage heaters were removed, the contactor meter was replaced by a standard multi-rate meter and the two circuits joined together using a couple of Henley blocks, bottom right.

    You can see the wire security seals installed by the meter fitter on these Henley blocks.

    The customer was not charged for this very minor wiring change, which makes the whole house E7 rather than just the old storage heating circuit.

    A change from E10 to E7 or a single rate would be similar.



    Last edited by Rubidium; 15-03-2017 at 12:09 PM.
    • matelodave
    • By matelodave 15th Mar 17, 7:08 PM
    • 2,803 Posts
    • 1,551 Thanks
    matelodave
    Yes but if you do that the storage heaters will stay on all the time as will the hot water unless they've got separate timeswitches.

    The previous arrangement let the contactor switch the supply to the heating and hot water without additional timeswitches.

    You need to know how your system works and is configured system before just diving in. Some E10 and other complex systems aren't just a straight swap
    Love makes the world go round - beer make it go round even faster
    • Rubidium
    • By Rubidium 15th Mar 17, 8:00 PM
    • 637 Posts
    • 414 Thanks
    Rubidium
    Yes but if you do that the storage heaters will stay on all the time as will the hot water unless they've got separate timeswitches.

    The previous arrangement let the contactor switch the supply to the heating and hot water without additional timeswitches.

    You need to know how your system works and is configured system before just diving in. Some E10 and other complex systems aren't just a straight swap
    Originally posted by matelodave

    There is no reason that changing from restricted hour tariffs presents the problems that you suggest. The suppliers fitted these meter for the various different restricted hour tariffs and now they are being instructed to change them if the customer requests to change to a non restricted hour tariff.

    I have already stated:

    "Obviously customers who currently have a timeswitch/contactor meter arrangement to control when heating is enabled, will be fitted with a suitable replacement meter by the supplier as required, therefore the customer will not be required to arrange or pay for any electrician or for wiring changes to be made"

    The example shown above stated that the storage heaters had been removed, so they would not "stay on all the time" or require a timeswitch. This was simply a real life example showing just how easy it is for the meter fitter to common two circuits together if necessary at no cost to the customer.

    You are stating that problems exist when they don't and the new legislation will force the suppliers to end this restricted hours tariff lock in farce and do whatever is required e.g. a contactor meter would be replaced by a different contactor meter suitable for the new tariff.

    It really is quite simple!
    • matelodave
    • By matelodave 15th Mar 17, 9:14 PM
    • 2,803 Posts
    • 1,551 Thanks
    matelodave
    The OP hasn't suggested that he's taking out storage heaters, if he was then I might agree with you
    Love makes the world go round - beer make it go round even faster
    • Rubidium
    • By Rubidium 15th Mar 17, 10:17 PM
    • 637 Posts
    • 414 Thanks
    Rubidium
    The OP hasn't suggested that he's taking out storage heaters, if he was then I might agree with you
    Originally posted by matelodave
    Irrelevant you are missing the point.

    The OP who may never return to this thread simply stated that they were on eon E10, no mention of why they had E10 but they obviously want to reduce their running costs.

    The information I posted about the new legislation is applicable to anyone who is trapped on an expensive restricted hours tariff wanting to change to a tariff of their choice, suitable for their existing or changed electrical installation.

    These legacy restricted hour tariffs were more commonly used for wet electric central heating systems, which may now be uneconomical to repair etc.

    There are many different reasons that customers want to get off these uncompetitive rates and the suppliers offering them have never been very helpful, frightening customers off stating that rewiring will be required etc.

    If you don't understand, I'm sure that most customers stuck on these tariffs will and welcome the new conditions imposed on the suppliers.
    • tesst432901
    • By tesst432901 16th Mar 17, 6:32 PM
    • 9 Posts
    • 1 Thanks
    tesst432901
    Economy 10 (E10) provider
    Hi,
    I have Economy 10 (E10) tariff with iSupplyEnergy
    and have been with them since 2013.

    Give them a try.
    • eldaniel
    • By eldaniel 27th Mar 17, 9:12 PM
    • 224 Posts
    • 90 Thanks
    eldaniel
    question for Malc E.on rep
    How disgusting is the fact that my bill on Economy 10 tariff with E.on is going up by 17.88% a year!!? Not 9.7% increase which was broadcasted to press and media! Day rate is going up from 16.989p to 19.698p (16%) and night rate from 8.684p to 10.626p (22%). All in all with my usage (65% at night) it is going up from £876.32 a year to £1033.01. How can E.on even justify something like that. Absolute robbery!

    and btw E.on reward scheme with Tesco clubcard is ending too because clearly with nearly 20% increase company can not afford that...
    When Russia attacked Ukraine, Ukraine increased electricity rates by 25% due to war. You can do almost the same in the time of peace.
    Last edited by eldaniel; 27-03-2017 at 9:17 PM.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,909Posts Today

7,140Users online

Martin's Twitter
  • The strange thing with a 4yr old is having to play & smile while inside feeling sick for those in trauma in my birth town #Manchester

  • Just a quick ta-ta for now. I'm taking the week off for family time with mini and Mrs MSE. So I won't be here much. Back after the bank hol

  • Ugh another one trying it! Beware https://t.co/Ab9fCRA76F

  • Follow Martin