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  • FIRST POST
    • --Tony--
    • By --Tony-- 13th Mar 17, 11:31 AM
    • 1,628Posts
    • 1,136Thanks
    --Tony--
    GB energy revised bill
    • #1
    • 13th Mar 17, 11:31 AM
    GB energy revised bill 13th Mar 17 at 11:31 AM
    I left GB energy (COOP) in January, following their collapse.
    I had not cancelled my direct debit, they did a final bill and took the money and I moved on.

    Last week they sent me an email to say they applied the wrong rate to my final bill and I would owe money.

    Today They have sent me a bill for the outstanding amount, OK it's only £16 but it was their mistake and I think its a bloody cheek to ask for it!

    I you give someone a final bill.... it should be final!

    Anyone else had a follow up bill?
    .
Page 1
    • Cardew
    • By Cardew 13th Mar 17, 12:35 PM
    • 26,428 Posts
    • 12,719 Thanks
    Cardew
    • #2
    • 13th Mar 17, 12:35 PM
    • #2
    • 13th Mar 17, 12:35 PM
    Firms can rectify a mistake, as indeed you can if you overpay.
    • avgjoe
    • By avgjoe 13th Mar 17, 7:31 PM
    • 29 Posts
    • 2 Thanks
    avgjoe
    • #3
    • 13th Mar 17, 7:31 PM
    • #3
    • 13th Mar 17, 7:31 PM
    Same here, I closed my account back in December and had transferred a few days before GB energy closed down (though they hadn't finalised my bills yet then until December).

    On the final phone call to sort out final bill, I even said don't worry about not refunding me ~18 pence from last day that they overcharged me (tariff protection) because that would have meant waiting on the phone for several minutes longer (time is money and all).

    Now I also received a revised final bill saying I owe them a grand total of 21 pence.

    Just ridiculous!
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