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  • FIRST POST
    • mousical
    • By mousical 10th Mar 17, 2:40 PM
    • 7Posts
    • 1Thanks
    mousical
    Meter Supplying 3 flats
    • #1
    • 10th Mar 17, 2:40 PM
    Meter Supplying 3 flats 10th Mar 17 at 2:40 PM
    Hi,


    I just moved into my first owned property (hooray finally on the ladder) - on moving in I diligently went about setting up all my bills but on phoning Thames Water they had no record of my property of or my adjacent neighbors paying. I'm in the basement flat 9B - there is also a 9A and 9C. This was the first red flag but as my property had been unoccupied for a while (I bought from a developer, who had bought at auction) it wasn't totally unsurprising.


    I then went to set up Electricity as I found a meter in my property (the flat is electric only) but had no idea of the supplier so called UK power networks. they had no record of the address or the meter serial number. I wish at that point I had put the phone down and done a free electricity dance. However, I had a nagging feeling this would come back to bite me and as I will possibly want to rent the property out in the future I decided to tackle it. UK Power Network said it needed to be set up as a new connection as it had somehow fallen off the database (not uncommon they said) - they gave me a code and told me to pick my supplier. I chose SSE as via comparison for a small one bed flat they seemed to offered the best rates. SSE said it would take a month to set up so they wont start charging me until 10th March. All seemed fine.


    Then I read up a little on immersion heaters and came across many conflicting threads saying leave on / don't so decided to do a test on how much electricity it was using if I left it on one day vs switched it off so did some meter readings. It was during this test that I realized something clearly wasn't right as my readings were coming out at 27KWH a day on average for days that I had no heating on and immersion on for 20 mins max. This lead me to think hmmm maybe this meter is also serving the other flats. I did a test where I switched everything off and the meter still ticked up.


    I then phoned SSE to report it but they say they cant look at it until they take over my account on 10th (from seemingly nobody) - which is fair enough but what they did do was check the national database and confirm that 9A and C don't have accounts. I think they realized we were under the radar and never bothered to sort it out....who wouldn't want free lecky!


    I spoke to one Neighbor who is a tenant and said she didn't know where her meter was and her landlord deals with it (I think that's a fib)


    So after that long description (sorry but you needed the background) I am at a loss as what do, I feel like now I am in the 'system' I really do need to sort it out. I have had advice to call SSE and cancel them setting up my account but that concerns me that one day I will end up with a MEGA BILL. but at the same time I am also concerned that if there has been mis-wiring I am going to have to pay a huge amount to sort that out as its on my property/ get into a debate with the other leaseholders about who pays what etc to sort this mess out.


    Any advice or guidance would be appreciated.
Page 1
    • spiro
    • By spiro 10th Mar 17, 2:49 PM
    • 5,763 Posts
    • 2,764 Thanks
    spiro
    • #2
    • 10th Mar 17, 2:49 PM
    • #2
    • 10th Mar 17, 2:49 PM
    So you know where you meter is and presumably the consumer units is next to it. If it is wait until you know one of your neighbours is in and turn the main switch off on your consumer unit and leave it off for a while. If your neighbour asks if you've lost power there may only be one meter.

    If the building started as a single property and it was converted into 3 flats some builders skip have 3 supplies installed because it can cost thousands.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
    • Cardew
    • By Cardew 10th Mar 17, 3:07 PM
    • 26,577 Posts
    • 12,808 Thanks
    Cardew
    • #3
    • 10th Mar 17, 3:07 PM
    • #3
    • 10th Mar 17, 3:07 PM
    Get the leaseholder to sort it out.
    • Al Ross
    • By Al Ross 10th Mar 17, 5:20 PM
    • 305 Posts
    • 56 Thanks
    Al Ross
    • #4
    • 10th Mar 17, 5:20 PM
    • #4
    • 10th Mar 17, 5:20 PM
    Best thing is turn off your power and keep it off. That should quickly get the other flat tenants to want the problem resolved.
    • footyguy
    • By footyguy 10th Mar 17, 7:11 PM
    • 3,307 Posts
    • 1,278 Thanks
    footyguy
    • #5
    • 10th Mar 17, 7:11 PM
    • #5
    • 10th Mar 17, 7:11 PM
    Hi,


    I just moved into my first owned property (hooray finally on the ladder) - on moving in I diligently went about setting up all my bills but on phoning Thames Water they had no record of my property of or my adjacent neighbors paying. I'm in the basement flat 9B - there is also a 9A and 9C. This was the first red flag but as my property had been unoccupied for a while (I bought from a developer, who had bought at auction) it wasn't totally unsurprising.


    I then went to set up Electricity as I found a meter in my property (the flat is electric only) but had no idea of the supplier so called UK power networks. they had no record of the address or the meter serial number. I wish at that point I had put the phone down and done a free electricity dance. However, I had a nagging feeling this would come back to bite me and as I will possibly want to rent the property out in the future I decided to tackle it. UK Power Network said it needed to be set up as a new connection as it had somehow fallen off the database (not uncommon they said) - they gave me a code and told me to pick my supplier. I chose SSE as via comparison for a small one bed flat they seemed to offered the best rates. SSE said it would take a month to set up so they wont start charging me until 10th March. All seemed fine.


    Then I read up a little on immersion heaters and came across many conflicting threads saying leave on / don't so decided to do a test on how much electricity it was using if I left it on one day vs switched it off so did some meter readings. It was during this test that I realized something clearly wasn't right as my readings were coming out at 27KWH a day on average for days that I had no heating on and immersion on for 20 mins max. This lead me to think hmmm maybe this meter is also serving the other flats. I did a test where I switched everything off and the meter still ticked up.


    I then phoned SSE to report it but they say they cant look at it until they take over my account on 10th (from seemingly nobody) - which is fair enough but what they did do was check the national database and confirm that 9A and C don't have accounts. I think they realized we were under the radar and never bothered to sort it out....who wouldn't want free lecky!


    I spoke to one Neighbor who is a tenant and said she didn't know where her meter was and her landlord deals with it (I think that's a fib)


    So after that long description (sorry but you needed the background) I am at a loss as what do, I feel like now I am in the 'system' I really do need to sort it out. I have had advice to call SSE and cancel them setting up my account but that concerns me that one day I will end up with a MEGA BILL. but at the same time I am also concerned that if there has been mis-wiring I am going to have to pay a huge amount to sort that out as its on my property/ get into a debate with the other leaseholders about who pays what etc to sort this mess out.


    Any advice or guidance would be appreciated.
    Originally posted by mousical
    What did your survey say about services, in particular water and electrics?

    Did you tell your mortgage provider you were buying with the possible intention of letting the property out?

    What do you mean SSE are going to review matters? Whjat do you mean there is seemingly no current supplier? What does the purchase pack say? What did your solicitor tell you in that regard before you purchased?

    Do feel free to pop back when you've got more time.

    Good luck!
    Last edited by footyguy; 10-03-2017 at 7:15 PM.
    • northwalesd
    • By northwalesd 10th Mar 17, 9:03 PM
    • 168 Posts
    • 103 Thanks
    northwalesd
    • #6
    • 10th Mar 17, 9:03 PM
    • #6
    • 10th Mar 17, 9:03 PM
    Didn't you start the same thread two days ago (with exactly the same post)?

    http://forums.moneysavingexpert.com/showthread.php?t=5614728
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